Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: STMO123 on 15 June 2008, 14:05:02

Title: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 14:05:02
I had a problem with my BT broadband earlier. I phoned BT and the guy at the other end (who I could hardly understand) asked me if he could remotely access my computer. I agreed but I didn't like it at all.

He was clicking all over the place and I felt like someone was going through my personal things. It felt a bit like being burgled.

DONT LIKE IT! >:(
Title: Re: Reallt spooky. I dont like it
Post by: JamesV6CDX on 15 June 2008, 14:06:14
I'd be blocking ports and turning off services to prevent that!
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 14:08:28
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I'd be blocking ports and turning off services to prevent that!

I gave him permission, he seemed to think that was the only way to fix the problem. TBH, I'm not that good on computers, but what he did seemed totally unnecessary.
Title: Re: Reallt spooky. I dont like it
Post by: psychnurse on 15 June 2008, 14:09:32
Creepy!! Dont like the sound of that! How would he like it if you were to go breviting through his draws....
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 14:12:18
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Creepy!! Dont like the sound of that! How would he like it if you were to go breviting through his draws....

It's been a while since I did any breviting...........I think  :o
Title: Re: Reallt spooky. I dont like it
Post by: psychnurse on 15 June 2008, 14:14:08
Cant beat a good brevit  :y :y dont like the idea of remote access breviting though.  :)
Title: Re: Reallt spooky. I dont like it
Post by: JonArgraig on 15 June 2008, 14:15:53
I spend hours going threw other peoples files...

They just don't know I'm there till they get a knock :)
Title: Re: Reallt spooky. I dont like it
Post by: Jimbob on 15 June 2008, 14:34:04
Can be a very handy tool.

Ive remotely controlled a few pc's to help people out.

Have used in an awful lot at work as well.
Title: Re: Reallt spooky. I dont like it
Post by: FRE07962128 on 15 June 2008, 14:49:34
I have often spoken to the BT helpdesk in Indian; sometimes 0200 in the morning, but always found them extremely helpful, polite and knowledgeable.  Giving them remote access in my mind is great as they just get on and sort your problem without any fuss, and you can always see what they are doing.  Don't see the problem myself with these BT personnel.  They get my vote anyday :y :y :y
Title: Re: Reallt spooky. I dont like it
Post by: Marks DTM Calib on 15 June 2008, 15:15:12
What you are over looking is that if a BT help desk person can remote connect to your computer, then so can a hacker......
Title: Re: Reallt spooky. I dont like it
Post by: FRE07962128 on 15 June 2008, 15:20:45
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What you are over looking is that if a BT help desk person can remote connect to your computer, then so can a hacker......

Not quite Mark, because you have to allow BT access to your system, and if you do not do this they can't access it.  We all know that hackers can get into any system, but if we constantly worried about that no-one would use any computer system. ::) ::) ::)

What  I find far more worrying is all the people who use sites like e-bay, and wonder why they get ripped off! ::) ::)
Title: Re: Reallt spooky. I dont like it
Post by: Marks DTM Calib on 15 June 2008, 15:23:19
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What you are over looking is that if a BT help desk person can remote connect to your computer, then so can a hacker......

Not quite Mark, because you have to allow BT access to your system, and if you do not do this they can't access it.  We all know that hackers can get into any system, but if we constantly worried about that no-one would use any computer system. ::) ::) ::)

What  I find far more worrying is all the people who use sites like e-bay, and wonder why they get ripped off! ::) ::)

Think your missing the point, there is clearly some holes in the fire wall setup (if there is a fire wall!)

I am sure there not setting up a VPN link as that would require a level of config at the customers end!
Title: Re: Reallt spooky. I dont like it
Post by: JamesV6CDX on 15 June 2008, 15:25:56
I suspect they're just using remote desktop, and as mark says the ports are pre-opened for this, allowing any potential loopholes to be exploited..
Title: Re: Reallt spooky. I dont like it
Post by: FRE07962128 on 15 June 2008, 15:37:52
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I suspect they're just using remote desktop, and as mark says the ports are pre-opened for this, allowing any potential loopholes to be exploited..

Sorry James, and Mark, I do not understand what you mean. :-? :-?   With BT you HAVE to open and authorize certain 'windows' to allow the operator to get into your sytem with special codes.  They do NOT just go straight into your system without your imput.  I also have firewall and other security features. ;)
Title: Re: Reallt spooky. I dont like it
Post by: JamesV6CDX on 15 June 2008, 15:41:06
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I suspect they're just using remote desktop, and as mark says the ports are pre-opened for this, allowing any potential loopholes to be exploited..

Sorry James, and Mark, I do not understand what you mean. :-? :-?   With BT you HAVE to open and authorize certain 'windows' to allow the operator to get into your sytem with special codes.  They do NOT just go straight into your system without your imput.  I also have firewall and other security features. ;)

I agree you have to authorise their specific connection in the software, BUT for them to make the connection to the pc in the first place, it needs port 3389 open - and with this port open, a loophole potentially exists for hackers.
Title: Re: Reallt spooky. I dont like it
Post by: FRE07962128 on 15 June 2008, 15:47:30
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I suspect they're just using remote desktop, and as mark says the ports are pre-opened for this, allowing any potential loopholes to be exploited..

Sorry James, and Mark, I do not understand what you mean. :-? :-?   With BT you HAVE to open and authorize certain 'windows' to allow the operator to get into your sytem with special codes.  They do NOT just go straight into your system without your imput.  I also have firewall and other security features. ;)

I agree you have to authorise their specific connection in the software, BUT for them to make the connection to the pc in the first place, it needs port 3389 open - and with this port open, a loophole potentially exists for hackers.




Right!  Thanks!  I didn't know that, but there again if you cannot trust BT when you are desperate for their assistance and I operate on their internet system, who can I trust?  

I have heard of other internet users who do not enjoy the level of 'remote' assistance that I do and they are ripping their hair out because the problem(s) are left unresolved.  BT have always 'sorted it' within  minutes.
Title: Re: Reallt spooky. I dont like it
Post by: JamesV6CDX on 15 June 2008, 15:49:32
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I suspect they're just using remote desktop, and as mark says the ports are pre-opened for this, allowing any potential loopholes to be exploited..

Sorry James, and Mark, I do not understand what you mean. :-? :-?   With BT you HAVE to open and authorize certain 'windows' to allow the operator to get into your sytem with special codes.  They do NOT just go straight into your system without your imput.  I also have firewall and other security features. ;)

I agree you have to authorise their specific connection in the software, BUT for them to make the connection to the pc in the first place, it needs port 3389 open - and with this port open, a loophole potentially exists for hackers.




Right!  Thanks!  I didn't know that, but there again if you cannot trust BT when you are desperate for their assistance and I operate on their internet system, who can I trust?  

I have heard of other internet users who do not enjoy the level of 'remote' assistance that I do and they are ripping their hair out because the problem(s) are left unresolved.  BT have always 'sorted it' within  minutes.

Fully agree it makes support fantastically easy and you probably CAN trust BT.

It's more likely the other hackers out there that will exploit you, based on the fact that the port has been opened up FOR BT.
Title: Re: Reallt spooky. I dont like it
Post by: HolyCount on 15 June 2008, 16:57:01
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Creepy!! Dont like the sound of that! How would he like it if you were to go breviting through his draws....

It's been a while since I did any breviting...........I think  :o
So, I suppose the moral is .. don't leave your ports open or your drawers will be brevited  :o
Title: Re: Reallt spooky. I dont like it
Post by: psychnurse on 15 June 2008, 17:04:24
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Creepy!! Dont like the sound of that! How would he like it if you were to go breviting through his draws....

It's been a while since I did any breviting...........I think  :o
So, I suppose the moral is .. don't leave your ports open or your drawers will be brevited  :o



Quite right! No morals these days. anybody could be breveting in anybodys draws.....at anytime.  :D
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 18:51:51
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What you are over looking is that if a BT help desk person can remote connect to your computer, then so can a hacker......

Not quite Mark, because you have to allow BT access to your system, and if you do not do this they can't access it.  We all know that hackers can get into any system, but if we constantly worried about that no-one would use any computer system. ::) ::) ::)

What  I find far more worrying is all the people who use sites like e-bay, and wonder why they get ripped off! ::) ::)

Think your missing the point, there is clearly some holes in the fire wall setup (if there is a fire wall!)

I am sure there not setting up a VPN link as that would require a level of config at the customers end!

ZONE ALARM wouldn't let BT in until I gave permission.
Title: Re: Reallt spooky. I dont like it
Post by: psychnurse on 15 June 2008, 19:02:05
Would not give anybody permision to route in my draws!  ;)
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 19:02:25
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I have often spoken to the BT helpdesk in Indian; sometimes 0200 in the morning, but always found them extremely helpful, polite and knowledgeable.  Giving them remote access in my mind is great as they just get on and sort your problem without any fuss, and you can always see what they are doing.  Don't see the problem myself with these BT personnel.  They get my vote anyday :y :y :y


Erm.......I phone because I was having trouble connecting to my dial up broadband, and he told me to go to www..........

How can I go to www.......when I cant connect to the internet?



Good point Sir.........................................................................................................................................................................................................................................................long silence ;D
Title: Re: Reallt spooky. I dont like it
Post by: carper on 15 June 2008, 19:15:38
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I have often spoken to the BT helpdesk in Indian; sometimes 0200 in the morning, but always found them extremely helpful, polite and knowledgeable.  Giving them remote access in my mind is great as they just get on and sort your problem without any fuss, and you can always see what they are doing.  Don't see the problem myself with these BT personnel.  They get my vote anyday :y :y :y

Excatly, I've just gone on to Virgin, only for the 20 meg download speed though. I used to be with BT, and have used the remote access many times. You can see where their going/clicking, and do advise............. if ther's anything on your desktop you dont want them to see, get rid of it. It's like this peeps......if you want your pc sorting and you've nothing to hide then whats the problem  ::)
Title: Re: Reallt spooky. I dont like it
Post by: Mr Skrunts on 15 June 2008, 19:39:55
While ever you are connected to the internet the is allways potential for a hacker.  Simple as.

Blocking ports will deny access yes.

Lets give you all something to think about.

Web site stats.

I had my eyes opened a few years ago, it was made aware to me that screen size/res, operating system, IP addy, even www logging of where you had been and even where you went off to was possibe

Do you really think hackers cant get on to your machine .

Banks are hacked on a rgular basis, they darnt admit, but they end up taking on the conmen as security advisers.

Look at the hackers that gained access to the white house and the pentagon.

There are numerous back doors that have been known issues that are writen into windows.

Yes it's amazing what they show on Tv, one of the biggest issues thee days are people that dont secure thier wireless network down.

In fact there is even a forum member that has a utility in his signaure that tells you your own IP, remember Big Brother is watching.

Were you even aware all your emails get scanned ?

Scary, never mind spooky.
Title: Re: Reallt spooky. I dont like it
Post by: Tony H on 15 June 2008, 21:05:41
Quote
I had a problem with my BT broadband earlier. I phoned BT and the guy at the other end (who I could hardly understand) asked me if he could remotely access my computer. I agreed but I didn't like it at all.

He was clicking all over the place and I felt like someone was going through my personal things. It felt a bit like being burgled.

DONT LIKE IT! >:(
Did he find all your hidden "porn files"? :P
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 21:07:43
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I had a problem with my BT broadband earlier. I phoned BT and the guy at the other end (who I could hardly understand) asked me if he could remotely access my computer. I agreed but I didn't like it at all.

He was clicking all over the place and I felt like someone was going through my personal things. It felt a bit like being burgled.

DONT LIKE IT! >:(
Did he find all your hidden "porn files"? :P

I dont hide them. Do you want me to email you some? ::)
Title: Re: Reallt spooky. I dont like it
Post by: Debs. on 15 June 2008, 21:10:12
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Would not give anybody permision to route in my draws!  ;)

 :o Me neither!.....my 'draws' are my business. ;D
Title: Re: Reallt spooky. I dont like it
Post by: Tony H on 15 June 2008, 21:14:16
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I had a problem with my BT broadband earlier. I phoned BT and the guy at the other end (who I could hardly understand) asked me if he could remotely access my computer. I agreed but I didn't like it at all.

He was clicking all over the place and I felt like someone was going through my personal things. It felt a bit like being burgled.

DONT LIKE IT! >:(
Did he find all your hidden "porn files"? :P

I dont hide them. Do you want me to email you some? ::)
Have you got the video of the bishop, the snake the monkey the pole dancer and the large tub of swarfega?if so p.m me for my e-mail address ;)
Title: Re: Reallt spooky. I dont like it
Post by: TheBoy on 15 June 2008, 21:15:48
Most systems have some element of remote access, which hopefully the firewall will block.  However, I suspect the huge majority of people don't have a firewall (or those that do use a s/w firewall on the pc they are trying to protect, which isn't that secure, as has been proven time and time again), and rely on the NAT function of their routers.

Looking at my firewall logs, it seems there are a lot of NAT attacks going on at the moment.


But if you do (intentionally or unintentionally) punch a hole trough your firewall, you are dependent on the OS and apps being secure - something which shocked me with VNC which runs on the media center when one evening whilst watching a film, a command window appeared, and some scroat tried FTPing some files to it....  ....kind of surreal when you are watching telly and see that pop up!
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 21:17:37
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Quote
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I had a problem with my BT broadband earlier. I phoned BT and the guy at the other end (who I could hardly understand) asked me if he could remotely access my computer. I agreed but I didn't like it at all.

He was clicking all over the place and I felt like someone was going through my personal things. It felt a bit like being burgled.

DONT LIKE IT! >:(
Did he find all your hidden "porn files"? :P

I dont hide them. Do you want me to email you some? ::)
Have you got the video of the bishop, the snake the monkey the pole dancer and the large tub of swarfega?if so p.m me for my e-mail address ;)

Dirty b@stard!
Title: Re: Reallt spooky. I dont like it
Post by: Tony H on 15 June 2008, 21:20:28
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Quote
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I had a problem with my BT broadband earlier. I phoned BT and the guy at the other end (who I could hardly understand) asked me if he could remotely access my computer. I agreed but I didn't like it at all.

He was clicking all over the place and I felt like someone was going through my personal things. It felt a bit like being burgled.

DONT LIKE IT! >:(
Did he find all your hidden "porn files"? :P

I dont hide them. Do you want me to email you some? ::)
Have you got the video of the bishop, the snake the monkey the pole dancer and the large tub of swarfega?if so p.m me for my e-mail address ;)

Dirty b@stard!
Youv'e seen it then! ::)
Title: Re: Reallt spooky. I dont like it
Post by: amigov6 on 15 June 2008, 21:21:58
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I'd be blocking ports and turning off services to prevent that!

I gave him permission, he seemed to think that was the only way to fix the problem. TBH, I'm not that good on computers, but what he did seemed totally unnecessary.
I'd be lost & afraid as well! :( :'(
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 21:22:39
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I had a problem with my BT broadband earlier. I phoned BT and the guy at the other end (who I could hardly understand) asked me if he could remotely access my computer. I agreed but I didn't like it at all.

He was clicking all over the place and I felt like someone was going through my personal things. It felt a bit like being burgled.

DONT LIKE IT! >:(
Did he find all your hidden "porn files"? :P

I dont hide them. Do you want me to email you some? ::)
Have you got the video of the bishop, the snake the monkey the pole dancer and the large tub of swarfega?if so p.m me for my e-mail address ;)

Dirty b@stard!
Youv'e seen it then! ::)

Yes. It's really filthy up until they get the swarfega out. It gets a bit cleaner then. :)
Title: Re: Reallt spooky. I dont like it
Post by: TheBoy on 15 June 2008, 21:23:40
And I'd put a pound on it they were not BT staff....
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 21:24:43
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And I'd put a pound on it they were not BT staff....

Who??????





Woke you up?
Title: Re: Reallt spooky. I dont like it
Post by: TheBoy on 15 June 2008, 21:26:32
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And I'd put a pound on it they were not BT staff....

Who??????





Woke you up?
Speaking of which, I need my nightnurse.  Opps, I've had a few cans of Fosters, kindly donated to me by a member here, and a couple of Stellas.  Nightnurse could be Game Over ::)
Title: Re: Reallt spooky. I dont like it
Post by: Tony H on 15 June 2008, 21:28:02
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And I'd put a pound on it they were not BT staff....
The actors in the porn movie involving a large tub of swarfega????? :-/ :-/ :-/
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 21:28:38
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Quote
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And I'd put a pound on it they were not BT staff....

Who??????





Woke you up?
Speaking of which, I need my nightnurse.  Opps, I've had a few cans of Fosters, kindly donated to me by a member here, and a couple of Stellas.  Nightnurse could be Game Over ::)

I've got a video about a night nurse.
Title: Re: Reallt spooky. I dont like it
Post by: Growler on 15 June 2008, 21:28:50
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And I'd put a pound on it they were not BT staff....
Me too, remoting onto a PC is far too techy for the BT lot.
Title: Re: Reallt spooky. I dont like it
Post by: TheBoy on 15 June 2008, 21:30:09
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And I'd put a pound on it they were not BT staff....
The actors in the porn movie involving a large tub of swarfega????? :-/ :-/ :-/
No, they probably ARE BT ;D
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 21:30:12
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And I'd put a pound on it they were not BT staff....
Me too, remoting onto a PC is far too techy for the BT lot.

I had to do a customer satisfaction survey afterwards so probably outsourced.
Title: Re: Reallt spooky. I dont like it
Post by: TheBoy on 15 June 2008, 21:31:38
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Quote
And I'd put a pound on it they were not BT staff....
Me too, remoting onto a PC is far too techy for the BT lot.
BT has some very clever techies.  Granted, most of them have funny beards, wear sandals, and are not allowed out in daylight.  And worse of all, are based in that BT research place in Ipswich ;D
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 21:31:49
This was a perfectly good thread until you all started messing about. Try and be more responsible.............like me. ::)
Title: Re: Reallt spooky. I dont like it
Post by: TheBoy on 15 June 2008, 21:32:14
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This was a perfectly good thread until you all started messing about. Try and be more responsible.............like me. ::)
No.
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 21:33:06
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This was a perfectly good thread until you all started messing about. Try and be more responsible.............like me. ::)
No.

OK.
Title: Re: Reallt spooky. I dont like it
Post by: Growler on 15 June 2008, 21:33:29
 ;D
Title: Re: Reallt spooky. I dont like it
Post by: Del Boy on 15 June 2008, 21:45:28
Had that happen to me before i got Virgin 10mb Broadband which to be honest I think is better.
Title: Re: Reallt spooky. I dont like it
Post by: STMO123 on 15 June 2008, 21:50:48
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Had that happen to me before i got Virgin 10mb Broadband which to be honest I think is better.

Gotta be cabled for that.
Title: Re: Reallt spooky. I dont like it
Post by: Marks DTM Calib on 16 June 2008, 08:20:31
Quote
While ever you are connected to the internet the is allways potential for a hacker.  Simple as.

Blocking ports will deny access yes.

Lets give you all something to think about.

Web site stats.

I had my eyes opened a few years ago, it was made aware to me that screen size/res, operating system, IP addy, even www logging of where you had been and even where you went off to was possibe

Do you really think hackers cant get on to your machine .

Banks are hacked on a rgular basis, they darnt admit, but they end up taking on the conmen as security advisers.

Look at the hackers that gained access to the white house and the pentagon.

There are numerous back doors that have been known issues that are writen into windows.

Yes it's amazing what they show on Tv, one of the biggest issues thee days are people that dont secure thier wireless network down.

In fact there is even a forum member that has a utility in his signaure that tells you your own IP, remember Big Brother is watching.

Were you even aware all your emails get scanned ?

Scary, never mind spooky.

Lol, IP addresses have jack to do with it as they are a layer 3 transport protocol and not even allocated by the home PC (in general) as they are issued by the BRAS (in the case of most broadband setups). Hence they are part of the layer 3 packet header which finds its way to the local host......in effective its the address for which the remote host is being told to retrun the requested data to!

Remember also that banks etc are trying to maintain security whilst maintaining remote login (to allow online banking etc).......thats where it is hard.

Locking down a PC so no remote access can occure is an easier task
Title: Re: Reallt spooky. I dont like it
Post by: JiMbOb789 on 16 June 2008, 10:12:47
 :-/ :-? Strange, i would have told him to bugger off ;D :y