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Chat Area => General Discussion Area => Topic started by: Varche on 15 November 2014, 21:39:09

Title: Firefox freeze problem
Post by: Varche on 15 November 2014, 21:39:09
Looking for a bit of help please. Annoyingly Internet Explorer doesn't have the problem. I 99% use Firefox. It is v 33.1.1. I regularly run Malware bytes and antivirus.

Problem is when you click to refresh a page or go to another on any site, it starts then freezes and starts when you jiggle the cursor then stops if it is heavy content so jiggle again. I have tried various fixes like disable acceleration. It has got to the stage where I think I have Parkinsons!

The only thing I can think of is it is something to do with having 10 or twelve tabs open at a time. That is just how I like it. Average old spec PC but browsing Internet shouldn't need more than 4 GB Ram and Core2 3GHz.
Title: Re: Firefox freeze problem
Post by: Broomies Mate on 15 November 2014, 21:47:24
I still consider FF to be the best browser out there.  It has got quite memory hungry though.

If you check Task Manager, how much CPU usage is Firefox.exe using?

I'm currently using a whack Compaq laptop, and FF is using between 6-10% CPU and 450,000K of memory.
Title: Re: Firefox freeze problem
Post by: Kevin Wood on 15 November 2014, 21:53:02
Have you got any plugins / Add-Ons? IME any instability is normally down to a Plugin that is misbehaving.
Title: Re: Firefox freeze problem
Post by: Varche on 15 November 2014, 22:04:47
Between 2 to 5 and just under 400,000 but occasionally as I watched it it spiked to 12 or 13 . Presumably adverts as one of the pages open is old photos on a newspaper website.

Plug ins /Addons. Not that I know of but if I knew where to look I'll tell you!! :o

Crikey just gone back to double check and it is between 12 and 20 with same 400 k of memory
Title: Re: Firefox freeze problem
Post by: Varche on 15 November 2014, 22:06:49
Add ons

HP detect and Real Downloader 1.3.3 plus two disabled
Title: Re: Firefox freeze problem
Post by: Varche on 15 November 2014, 22:17:34
Plug ins

Shed load marked ask to activate

3 always active to do with HP (computer) updates. I think I will de activate those. Hardly likely to be much new from HP for my dinosaur.

two more

Shockwave Flash 15... always active. I think that must be alright
Open H 264 Video Codec by Cisco. (play back web video and use video chat). Don't like the sound of that unless it is Skype or VOIP
Title: Re: Firefox freeze problem
Post by: Broomies Mate on 15 November 2014, 22:21:08
Those Add-Ons are fine.

Download AdBlock+ and install it.  It's a must!!!!!

FF doesn't seem to be using any more resources than expected, so I'd suggest something running in Windows is causing the problems.
Title: Re: Firefox freeze problem
Post by: Varche on 15 November 2014, 22:35:46
At the bottom of task manager it says 77 processes, CPU usage about 20 and physical memory constant at 47%. The only thing I can see that is odd is Shrink pic.exe ( a utility that auto resizes photos when you add them to an Email) that spikes 10 to 15% every couple of seconds! I would have thought it would do nothing unless asked?

I'll get this Adblock plus downloaded even though I don't get much. Thanks :y
Title: Re: Firefox freeze problem
Post by: Varche on 15 November 2014, 22:44:57
Great . Resultados as they say!

I disabled the HP and realdownloader and a plug in.

Now I can refrresh each tab in quick succession and no freezing.

Excellent, many thanks. :y :y :y :y
Title: Re: Firefox freeze problem
Post by: Broomies Mate on 15 November 2014, 22:53:18
Muy Bien!  :y
Title: Re: Firefox freeze problem
Post by: Bigron on 15 November 2014, 22:57:08
Um, I often have up to 20 tabs open and if I am too hasty in clicking on one item before it has finished loading or whatever - it crashes!
FF is usually good at recovering my tabs but it's a pain signing back in.
Ok, so that is largely my fault, but because we are onto computers, bless them, may I ask a question about a problem that Google can't offer me a solution to, please.
In MS Word, when editing a document and wanting to save the changes, the whole document gets corrupted on saving and more often than not I have effectively lost the document.
My only solution so far has been to save the edited document under another name, but that really is a pain......

Ron.
Title: Re: Firefox freeze problem
Post by: Shackeng on 15 November 2014, 23:05:08
I'm running the 64-bit version, Waterfox, and had similar problems, until I downloaded it again, now fine. :y