Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Vamps on 09 June 2015, 22:49:22

Title: Help please, a broadband problem.
Post by: Vamps on 09 June 2015, 22:49:22
Now, I am not a tecie so basic language and no shorthand please........ :-* :-*

We have BT Broadband, everything is wireless; Miss Vamps has an Ipad, an Iphone and a laptop, seem to be no problems. swmbo tends to only be able to log on with BT fon, not our router? I have a laptop, no problems connecting to our system.

Printer's, yes we have two because one would not work through wireless, peed off I went and bought another one, was a bugger to set up and connect, but did do so eventually.

Few days ago my phone would not log onto our wireless. Eventually phoned India, he took us through re-setting the router? Everything worked, swmbo was able to connect to our system.

Next day, went to print, nothing, message saying off-line. Unplugged the router? for 15 seconds and hey ho, printer working, same story for 5 days. I should not have to do this everyday surly. Phoned India again, must be our equipment after some tooing and froing he have me the number for BT Tech, rang them and they want to charge me £30 for a minimum 3 month maintenance contract.

I insist it must be the router? as it works if I unplug it for 15 seconds........... >:( >:(

Sorry to be long winded, any suggestions? or could it be me!! and yes, getting another provider has crossed my mind............... :-\ :-\
Title: Re: Help please, a broadband problem.
Post by: tidla on 09 June 2015, 23:58:00
whats the printer?
Title: Re: Help please, a broadband problem.
Post by: Vamps on 10 June 2015, 00:09:49
A kodak Hero and the new one is a HP Envy............ :)
Title: Re: Help please, a broadband problem.
Post by: TheBoy on 10 June 2015, 19:21:07
Accept that all ISP provided "free" routers are shite, and especially shite on wifi, then you can move on.

As a stopgap, set it to wpa (not wpa and wpa2 together), but security is weakened.

Solution, get a decent router. That means about £150+ to get out of the toy range
Title: Re: Help please, a broadband problem.
Post by: Steve B on 10 June 2015, 19:43:55
Accept that all ISP provided "free" routers are shite, and especially shite on wifi, then you can move on.

As a stopgap, set it to wpa (not wpa and wpa2 together), but security is weakened.

Solution, get a decent router. That means about £150+ to get out of the toy range
Are you saying the £50 Belkin,Netgear,Tp link for around £50-£60 are junk   :-\
Title: Re: Help please, a broadband problem.
Post by: TheBoy on 10 June 2015, 21:08:55
Accept that all ISP provided "free" routers are shite, and especially shite on wifi, then you can move on.

As a stopgap, set it to wpa (not wpa and wpa2 together), but security is weakened.

Solution, get a decent router. That means about £150+ to get out of the toy range
Are you saying the £50 Belkin,Netgear,Tp link for around £50-£60 are junk   :-\
If they work for you, all well and good :y

But they are all sub standard.  Some of the TP Link ones have decent wifi, but poor router/modem firmwares.  The Belkin and Netgear ones are all quite poor really.
Title: Re: Help please, a broadband problem.
Post by: Steve B on 10 June 2015, 21:54:52
Accept that all ISP provided "free" routers are shite, and especially shite on wifi, then you can move on.

As a stopgap, set it to wpa (not wpa and wpa2 together), but security is weakened.

Solution, get a decent router. That means about £150+ to get out of the toy range
Are you saying the £50 Belkin,Netgear,Tp link for around £50-£60 are junk   :-\
If they work for you, all well and good :y

But they are all sub standard.  Some of the TP Link ones have decent wifi, but poor router/modem firmwares.  The Belkin and Netgear ones are all quite poor really.
Well.....To be honest I dont find them that great..So Point us to a good router for a BT landline better than them cheap 50 quid ones   :y
Title: Re: Help please, a broadband problem.
Post by: tunnie on 10 June 2015, 21:57:59
Depends on your needs BT's HH5 is fine for me, only Sky box hooked up via cable and some tablets/phones via WiFi.
Title: Re: Help please, a broadband problem.
Post by: Lazydocker on 10 June 2015, 22:06:08
Depends on your needs BT's HH5 is fine for me, only Sky box hooked up via cable and some tablets/phones via WiFi.

Surprised you aren't using Uncle Rupert's finest?  ;)
Title: Re: Help please, a broadband problem.
Post by: tunnie on 10 June 2015, 22:14:35
Depends on your needs BT's HH5 is fine for me, only Sky box hooked up via cable and some tablets/phones via WiFi.

Surprised you aren't using Uncle Rupert's finest?  ;)

I will be, for various reasons only had Sky installed at my new place a few months ago. Looking forward to saving myself a £50 month.  :o
Title: Re: Help please, a broadband problem.
Post by: tunnie on 10 June 2015, 22:16:16
Should add that 50 bucks is just for infinity broadband!

and people say sky is a rip off  ::) ;D
Title: Re: Help please, a broadband problem.
Post by: Steve B on 10 June 2015, 22:22:36
Should add that 50 bucks is just for infinity broadband!

and people say sky is a rip off  ::) ;D
Its great  :y  And free  ;D ;D
Title: Re: Help please, a broadband problem.
Post by: The Sheriff on 10 June 2015, 22:24:47
Should add that 50 bucks is just for infinity broadband!

and people say sky is a rip off  ::) ;D
My sky BB is nowt.....that's what they tell me anyway. ;D
Title: Re: Help please, a broadband problem.
Post by: TheBoy on 12 June 2015, 09:33:11
Should add that 50 bucks is just for infinity broadband!

and people say sky is a rip off  ::) ;D
What? :o

I know the current half price offer is £7.50 for Infinity. No idea about usage limits, as I don't use BT here. Or does that £50 include landline rental?
Title: Re: Help please, a broadband problem.
Post by: TheBoy on 12 June 2015, 09:38:29
Depends on your needs BT's HH5 is fine for me, only Sky box hooked up via cable and some tablets/phones via WiFi.
As said, if it works for you (the router, that is, not the £50 for the service ;D) then its good enough for your needs :y

Not tried HH5 at home yet, as the one that was slapped on my desk for me to play with went missing. At least it (presumably) went to a good home.  But speaking to those that do use it (or HH4 for broadband lines), the WiFi still occasionally refuses to connect, and the range could be better. Also, occasionally the router needs resetting for other reasons other than wifi.  That said, it is one of the better ISP freebies currently (which isn't a recommendation to buy one!)
Title: Re: Help please, a broadband problem.
Post by: TheBoy on 12 June 2015, 09:49:57
Accept that all ISP provided "free" routers are shite, and especially shite on wifi, then you can move on.

As a stopgap, set it to wpa (not wpa and wpa2 together), but security is weakened.

Solution, get a decent router. That means about £150+ to get out of the toy range
Are you saying the £50 Belkin,Netgear,Tp link for around £50-£60 are junk   :-\
If they work for you, all well and good :y

But they are all sub standard.  Some of the TP Link ones have decent wifi, but poor router/modem firmwares.  The Belkin and Netgear ones are all quite poor really.
Well.....To be honest I dont find them that great..So Point us to a good router for a BT landline better than them cheap 50 quid ones   :y
Need more than that?

What are your needs, and what are the issues you are hitting? If its purely wifi, get a good quality separate access point, but avoid the cheap shite like netgear, belkin, cisco small business (ie, formerly Linksys) etc.  The exceptions are some of the TP Link and some of the Buffalo.

If its router stability, you're looking at that those routers aimed at small business such as Draytek and similar ilk
Title: Re: Help please, a broadband problem.
Post by: Marks DTM Calib on 12 June 2015, 11:10:55
I have had a lot of success with an Asus N66 which I would rate as a middle of the road offering.
Title: Re: Help please, a broadband problem.
Post by: tunnie on 12 June 2015, 11:24:44
Should add that 50 bucks is just for infinity broadband!

and people say sky is a rip off  ::) ;D
What? :o

I know the current half price offer is £7.50 for Infinity. No idea about usage limits, as I don't use BT here. Or does that £50 include landline rental?

Tell me about it, but it does include line rental. I have full beans fibre, the discount price ran out. My breakdown is:

Line Rental
18 May - 17 Jun 15
This is the cost of your Line Rental at £16.99 a month, charged in advance
from 18 May 2015 to 17 Jun 2015.
£16.99


Package Package
Broadband and Calls
18 May - 17 Jun 15
This is the cost of your Package at £27.65 a month, charged in advance from
18 May 2015 to 17 Jun 2015. This gives you:
Calling Plan Unlimited Weekend Calls
Broadband Unlimited BT Infinity 2

£27.65


TV BT Sport
BT Sport Pack
18 May - 17 Jun 15

Total rental and other charges
£44.64
Title: Re: Help please, a broadband problem.
Post by: tunnie on 12 June 2015, 11:26:52
So basically £30 for fibre?  :o

When contract is out, I'm telling them I'm taking my uncle rupert sponsered tinterweb.

As staff I can't get Fibre free, that's £10/m, but I'm happy to go back to non-fibre, as all I would have to pay a month is line rental.
Title: Re: Help please, a broadband problem.
Post by: Shackeng on 12 June 2015, 11:54:56
Accept that all ISP provided "free" routers are shite, and especially shite on wifi, then you can move on.

As a stopgap, set it to wpa (not wpa and wpa2 together), but security is weakened.

Solution, get a decent router. That means about £150+ to get out of the toy range
Are you saying the £50 Belkin,Netgear,Tp link for around £50-£60 are junk   :-\
If they work for you, all well and good :y

But they are all sub standard.  Some of the TP Link ones have decent wifi, but poor router/modem firmwares.  The Belkin and Netgear ones are all quite poor really.
Well.....To be honest I dont find them that great..So Point us to a good router for a BT landline better than them cheap 50 quid ones   :y
Need more than that?

What are your needs, and what are the issues you are hitting? If its purely wifi, get a good quality separate access point, but avoid the cheap shite like netgear, belkin, cisco small business (ie, formerly Linksys) etc.  The exceptions are some of the TP Link and some of the Buffalo.

If its router stability, you're looking at that those routers aimed at small business such as Draytek and similar ilk

My Belkin G router works well on wi-fi throughout quite a large house. I guess I have had to re-boot it about once a year as a precaution. :y :y :y
Title: Re: Help please, a broadband problem.
Post by: tigers_gonads on 12 June 2015, 12:25:35
ZyXEL routers are very popular around here with a very good range.
Apparently, they are very secure too  ;)
Title: Re: Help please, a broadband problem.
Post by: The Sheriff on 12 June 2015, 12:38:03
So basically £30 for fibre?  :o

When contract is out, I'm telling them I'm taking my uncle rupert sponsered tinterweb.

As staff I can't get Fibre free, that's £10/m, but I'm happy to go back to non-fibre, as all I would have to pay a month is line rental.
Like me  :y
Title: Re: Help please, a broadband problem.
Post by: TheBoy on 12 June 2015, 13:45:04
Should add that 50 bucks is just for infinity broadband!

and people say sky is a rip off  ::) ;D
What? :o

I know the current half price offer is £7.50 for Infinity. No idea about usage limits, as I don't use BT here. Or does that £50 include landline rental?

Tell me about it, but it does include line rental. I have full beans fibre, the discount price ran out. My breakdown is:

Line Rental
18 May - 17 Jun 15
This is the cost of your Line Rental at £16.99 a month, charged in advance
from 18 May 2015 to 17 Jun 2015.
£16.99


Package Package
Broadband and Calls
18 May - 17 Jun 15
This is the cost of your Package at £27.65 a month, charged in advance from
18 May 2015 to 17 Jun 2015. This gives you:
Calling Plan Unlimited Weekend Calls
Broadband Unlimited BT Infinity 2

£27.65


TV BT Sport
BT Sport Pack
18 May - 17 Jun 15

Total rental and other charges
£44.64
I think that adds a few quid.

Like most things, unless you have specific requirements, shop around, and change annually (assuming you don't get work freebies!) to get the best deals.

I wish I could get fibre for £30 :(

(actually, I could get it for free, but it's not suitable for my needs).
Title: Re: Help please, a broadband problem.
Post by: TheBoy on 12 June 2015, 13:48:26
but I'm happy to go back to non-fibre
But would you?  All those cloud storage services become a pain, streaming becomes more problematic, working from home becomes tedious.....

I sure as heck wouldn't go back to a non fibre line.  I suspect once I've tasted ultrafast broadband, I wouldn't go back to superfast broadband, though can't see Brakkers getting that for 2 or 3 years.