Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Terbs on 07 August 2015, 14:15:00

Title: Nice suprise BT
Post by: Terbs on 07 August 2015, 14:15:00
Just had a bill from BT, now charging for BT Sport. Contacted through the chat line to cancel on the 4th August. Contacted today, still not cancelled. They put me through to the packages unit, and I told them that I was withholding the DD until they reduced my bill.
Well....big shock. Still not cancelled (now on voice contact on the phone). However, the lady said she would cancel the BT Sports immediately. Then she said, I can reduce your bill down to £108 a quarter for 12 months.......Whaaat !!!!!!!! (This qtr was £205 including BT Sport)
As I was out of contract, and they wanted to keep me, that was the deal on offer.
It may be more than you people pay, I have never really looked into the small print of other companies, Sky, Virgin, etc. Offers of free for a period of time don't interest me...its what you pay after the offers. In twelve months time, BT will have to chat me up again :y
But as far as I am concerned, £34.33 per month, for Unlimited Infinity, line rental, Caller ID, free Anytime calls, 1571 etc, does not seem a bad deal.
Or am I talking out the top of my head ???
Title: Re: Nice suprise BT
Post by: powerslinky on 07 August 2015, 18:35:31
Hi Terbs     
             I 've got the raging hump with Sky . . . .  renewed in June & was told I was getting  all Sports channels, not just Sky sports. Thought I was getting BT sport as well  >:( >:(

Seems I 've got just  sky sports . . . but thats it sports wise  . . .Not happy . Even more so that now we find out there is no live  Champions league on Sky or ITV at all  >:( >:( >:(

They didn't 'effing well tell me that when I renewed either  >:( >:( >:( >:( >:(

Doubt I can get out of this 10 month contract  . .but I am going to see what they say

Regards, Mr, ANGRY  >:( >:( >:( >:( >:(   @ Saffend
Title: Re: Nice suprise BT
Post by: biggriffin on 07 August 2015, 19:17:21
Quote from: Essex Big Al on 07 August 2015, 18:35:31
Hi Terbs     
             I 've got the raging hump with Sky . . . .  renewed in June & was told I was getting  all Sports channels, not just Sky sports. Thought I was getting BT sport as well  >:( >:(

Seems I 've got just  sky sports . . . but thats it sports wise  . . .Not happy . Even more so that now we find out there is no live  Champions league on Sky or ITV at all  >:( >:( >:(

They didn't 'effing well tell me that when I renewed either  >:( >:( >:( >:( >:(

Doubt I can get out of this 10 month contract  . .but I am going to see what they say

Regards, Mr, ANGRY  >:( >:( >:( >:( >:(   @ Saffend
Mr Tunnie to general discussion, unhappy customer.. :(
Title: Re: Nice suprise BT
Post by: tunnie on 07 August 2015, 21:39:46
Hummm. Did you state you wanted BT? They probably read from the script stating "all sky sports" channels.

Been in all the press Sky no longer has Champions League. Also big BT advertisement saying they have rights from 2016  :y
Title: Re: Nice suprise BT
Post by: powerslinky on 08 August 2015, 06:44:04
Quote from: tunnie on 07 August 2015, 21:39:46
Hummm. Did you state you wanted BT? They probably read from the script stating "all sky sports" channels.

Been in all the press Sky no longer has Champions League. Also big BT advertisement saying they have rights from 2016  :y

Do they record conversations Tunnie ? as pretty sure I asked for all  the Sports channels , not just Sky . I commented that sky were losing out to BT & that they had a lot of games this coming season .  Another £20 per month to get BT sport I think .