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Chat Area => General Discussion Area => Topic started by: raywilb on 27 June 2016, 10:57:26

Title: calling 101
Post by: raywilb on 27 June 2016, 10:57:26
had a reason to dial 101 last Thursday. the call was not to report a incident but to report a welfare matter. basically I live in York but was concerned about an elderly relative living in Manchester. seven attempts ringing 101 & trying to contact some one at York and listening to the 4 options given so pressing option 4 but still not speaking to anybody. I changed tack & tried dialling the greater Manchester police another 5 attempts, but still no result. call by me started about 8.30am & I finally had a return call at 8.20 pm from York & when explaining why I called was told to dial 101 again & opt for option 2 & get a link to Greater Manchester.  how do people that need to report incidents that don't warrant a 999 call do so.  ???
Title: Re: calling 101
Post by: Entwood on 27 June 2016, 11:02:46
had a reason to dial 101 last Thursday. the call was not to report a incident but to report a welfare matter. basically I live in York but was concerned about an elderly relative living in Manchester. seven attempts ringing 101 & trying to contact some one at York and listening to the 4 options given so pressing option 4 but still not speaking to anybody. I changed tack & tried dialling the greater Manchester police another 5 attempts, but still no result. call by me started about 8.30am & I finally had a return call at 8.20 pm from York & when explaining why I called was told to dial 101 again & opt for option 2 & get a link to Greater Manchester.  how do people that need to report incidents that don't warrant a 999 call do so.  ???

With great difficulty .. :( last time I was o the phone 45 minutes before the "operator" took details, then 3 days before the local copper followed it up and contacted me, by which time the problem had gone away, unsurprisingly.
Title: Re: calling 101
Post by: STEMO on 27 June 2016, 11:41:48
Last time I rang I was told to leave a message or dial 999 if it was urgent. No wonder the emergency services are overwhelmed.
I decided that it was urgent enough for 999, a bloke in the park had eight great big malamutes running round off the lead and they were terrifying people around them. He found this most amusing. The police operator asked me what I expected them to do, it wasn't their job and I should ring the council dog warden. I rang Wakefield council and was told the dog warden was in Doncaster. One fickin warden!
By this time the dogs had moved on, so I carried on with my walk, feeling very disappointed and deflated.
Title: Re: calling 101
Post by: raywilb on 27 June 2016, 12:09:06
had a reason to dial 101 last Thursday. the call was not to report a incident but to report a welfare matter. basically I live in York but was concerned about an elderly relative living in Manchester. seven attempts ringing 101 & trying to contact some one at York and listening to the 4 options given so pressing option 4 but still not speaking to anybody. I changed tack & tried dialling the greater Manchester police another 5 attempts, but still no result. call by me started about 8.30am & I finally had a return call at 8.20 pm from York & when explaining why I called was told to dial 101 again & opt for option 2 & get a link to Greater Manchester.  how do people that need to report incidents that don't warrant a 999 call do so.  ???

With great difficulty .. :( last time I was o the phone 45 minutes before the "operator" took details, then 3 days before the local copper followed it up and contacted me, by which time the problem had gone away, unsurprisingly.
  a few years ago I had two german shepherds & I at the time used to train them up to police standards. it was xmas morning & I took them out for walkies & one of the dogs ran off as if it was following a scent. I recalled it & continued on my way back again he ran off again & I could see it was interested in some thing. the dog had found proceeds of a burglary, jewellery rings, necklaces & a watch, a hand bag containing a purse which had bank guards & a uk driving license. the address on the docs were a young lady living 20mls south of York. there was also two M&S bags containing new clothes. I collected all & phoned the police, got through ok but was kept on the phone for ages & in the  background I could hear voices & it sounded as if they were partying, xmas after all. when I did explain the situ I was told to take it all home & somebody would come to collect later. it took the police 2 days to collect the goods I found.
Title: Re: calling 101
Post by: pauls on 27 June 2016, 12:10:34
Only ever used the number once. I couldnt fault them. We had just arrived in somerset for our holiday and we got a phone call from my father in laws neighbour saying the police have been round and are trying to contact us.
For what ever reason she didnt give them our number.(she is 86) we didnt know what police or why so I rang 101 picked up in about 3 mins, I explained what has happened and they put me straight through to my local police station then my local police station traced the police visit and it turned out father in law had a massive heart attack in town the police then rang the local hositals found out which one he was in and put me straight through to a+e.
All this happened from one phone call to 101.
Title: Re: calling 101
Post by: Shackeng on 27 June 2016, 12:42:25
Always best to start by saying you think you saw a gun, then tell them about the old lady falling over. ::)
Title: Re: calling 101
Post by: omegod on 27 June 2016, 13:49:31
I often have need of using it to get welfare checks done on missing clients, usually works well tbh. Calling an ambulance however is a massive pain in the arse and I shamefully admit I have had cause to exaggerate symptoms to get a decent response for sick service users 
Title: Re: calling 101
Post by: redelitev6 on 27 June 2016, 17:42:30
Used it at work a couple of times and always had a quick response .