Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Andy H on 02 August 2016, 21:29:42

Title: Breakdown recovery in France?
Post by: Andy H on 02 August 2016, 21:29:42
Off to see some friends in France soon in the battlebus.

What recommendations do people have for breakdown cover?

I have AA membership but I assume it will be of no help once we leave the UK :-\
Title: Re: Breakdown recovery in France?
Post by: Lazydocker on 02 August 2016, 21:35:38
ADAC is the generally recommended cover :y
Title: Re: Breakdown recovery in France?
Post by: GastronomicKleptomaniac on 02 August 2016, 21:54:24
ADAC are brilliant. A simple "Entschuldigung, ich sprechen nicht gut Deutsch - sprechen sie Englisch bitte" works wonders when you ring them.

You need to ask for ADAC Plus cover, as you'll be outside the fatherland.

Also includes AA cover with RTC recovery - we pay 109EU for the pair of us.
Title: Re: Breakdown recovery in France?
Post by: ted_one on 02 August 2016, 21:59:25
We renewed our Green Flag cover today,and although the R8 and the Kia are covered,the Omegas won't be covered next year as they will be on the 16 year cut off.Has anyone come across this rule with any of the other providers? and does anyone know of a company that covers cars of any age?Going to be a bummer if I can't get them included next year ::)
Title: Re: Breakdown recovery in France?
Post by: Lazydocker on 02 August 2016, 22:07:32
We renewed our Green Flag cover today,and although the R8 and the Kia are covered,the Omegas won't be covered next year as they will be on the 16 year cut off.Has anyone come across this rule with any of the other providers? and does anyone know of a company that covers cars of any age?Going to be a bummer if I can't get them included next year ::)

When I did the Mother in Laws insurance we went with AXA and their European cover has no age limits :y
Title: Re: Breakdown recovery in France?
Post by: X30XE on 02 August 2016, 22:27:58
We renewed our Green Flag cover today,and although the R8 and the Kia are covered,the Omegas won't be covered next year as they will be on the 16 year cut off.Has anyone come across this rule with any of the other providers? and does anyone know of a company that covers cars of any age?Going to be a bummer if I can't get them included next year ::)

When I did the Mother in Laws insurance we went with AXA and their European cover has no age limits :y


 :o I wondered where that was going for a second  ;D :D
Title: Re: Breakdown recovery in France?
Post by: Mister Rog on 02 August 2016, 22:39:05
We renewed our Green Flag cover today,and although the R8 and the Kia are covered,the Omegas won't be covered next year as they will be on the 16 year cut off.Has anyone come across this rule with any of the other providers? and does anyone know of a company that covers cars of any age?Going to be a bummer if I can't get them included next year ::)

Hang on . . . . R8 . . . . Kia . . . Omega. Something not right in this sequence    ???
Title: Re: Breakdown recovery in France?
Post by: steve6367 on 02 August 2016, 22:56:06
I add Europe to my RAC cover if and when I go. Never had to use it so can't comment on quality. One thing to watch is value of car against recovery to UK cost if it really goes pop. They may just pay you the value and scrap it.
Title: Re: Breakdown recovery in France?
Post by: LFF64 on 03 August 2016, 10:09:59
Maybe worth contacting the AA and asking them , just a thought  :y
Title: Re: Breakdown recovery in France?
Post by: TheBoy on 03 August 2016, 18:08:44
I use https://www.rescuemycar.com/breakdown/european-breakdown/ - £35.

I looked into ADAC, and had some queries that I had to ask them, and following the responses, would be very wary using them. Repatriation was a problem with them, and UK breakdowns they said most likely wouldn't be covered at all.

Having had a repatriation before, your in a whirlwind of shit if you're not covered.
Title: Re: Breakdown recovery in France?
Post by: tunnie on 04 August 2016, 12:50:48
Has same issue as most of ones I looked at, lifted from above site:


Our UK memberships provide cover for vehicles up to and including 25 years old, our European memberships cover vehicles up to and including 16 years old.
Title: Re: Breakdown recovery in France?
Post by: TheBoy on 04 August 2016, 21:07:17
Has same issue as most of ones I looked at, lifted from above site:


Our UK memberships provide cover for vehicles up to and including 25 years old, our European memberships cover vehicles up to and including 16 years old.
But what "cover"?  When I asked them, they would not repatriate, and in the UK, it'd be a tow to local garage.  The wording was a little ambiguous, hence I contacted them before (not) taking out cover.
Title: Re: Breakdown recovery in France?
Post by: bored bigyin54 on 04 August 2016, 23:36:25
ADAC is the generally recommended cover :y
that is a german breakdown firm :y :y :y
Title: Re: Breakdown recovery in France?
Post by: bored bigyin54 on 04 August 2016, 23:40:32
well im going to germany next week and i have RAC european breakdown and if i breakdown my car will be brought home if it cant be fixed and i will have a rental car until i come home :y :y
Title: Re: Breakdown recovery in France?
Post by: omega2018 on 05 August 2016, 01:04:24
I use https://www.rescuemycar.com/breakdown/european-breakdown/ - £35.

good company and I use them for national recovery.  however there is a worrying clause and it's not under exclusions it is under "General Cover Conditions"

"If the Vehicle is beyond economical repair We have the option to offer the Market Value of the Vehicle to You and pay for alternative transport Home. "

so an £800 repair bill and most cars here could be abandoned on the spot.  i hope they would not do that but i worry they might be tempted if the recovery costs are high.  what business of theirs is the repair cost if you have decided to pay it? perhaps it is because the higher the repair cost the more likely it is to go beyond the 48 hour repair window triggering a repatriation.
Title: Re: Breakdown recovery in France?
Post by: tunnie on 05 August 2016, 08:46:48
Has same issue as most of ones I looked at, lifted from above site:


Our UK memberships provide cover for vehicles up to and including 25 years old, our European memberships cover vehicles up to and including 16 years old.
But what "cover"?  When I asked them, they would not repatriate, and in the UK, it'd be a tow to local garage.  The wording was a little ambiguous, hence I contacted them before (not) taking out cover.

I've lifted that from your link, rescuemycar.com  :y

My point is you've only have 3 more years of using the facelift for euro-jollies and no more taking the bullet.
Title: Re: Breakdown recovery in France?
Post by: Nick W on 05 August 2016, 10:17:31
Has same issue as most of ones I looked at, lifted from above site:


Our UK memberships provide cover for vehicles up to and including 25 years old, our European memberships cover vehicles up to and including 16 years old.
But what "cover"?  When I asked them, they would not repatriate, and in the UK, it'd be a tow to local garage.  The wording was a little ambiguous, hence I contacted them before (not) taking out cover.

My experience of VRNL was that getting any service beyond them sending a contractor was really hardwork. Even a short tow required phonecalls, long waits and excuses. Often getting authorisation took longer than the job itself. I wouldn't use them in the UK, let alone abroad.
Title: Re: Breakdown recovery in France?
Post by: Andy H on 05 August 2016, 21:53:12
Thanks for the replies.

What is VRNL?
Title: Re: Breakdown recovery in France?
Post by: Doctor Gollum on 05 August 2016, 22:21:25
Thanks for the replies.

What is VRNL?
http://www.vehiclerescuenetwork.co.uk/ :y
Title: Re: Breakdown recovery in France?
Post by: TheBoy on 07 August 2016, 11:13:48
Has same issue as most of ones I looked at, lifted from above site:


Our UK memberships provide cover for vehicles up to and including 25 years old, our European memberships cover vehicles up to and including 16 years old.
But what "cover"?  When I asked them, they would not repatriate, and in the UK, it'd be a tow to local garage.  The wording was a little ambiguous, hence I contacted them before (not) taking out cover.

I've lifted that from your link, rescuemycar.com  :y

My point is you've only have 3 more years of using the facelift for euro-jollies and no more taking the bullet.
Indeed.  If/when that scenario arises, I'll probably need to shop around.  But I doubt it'll be ADAC, as they were unwilling to clarify some of their T&Cs which look to be written intentionally wooly.


All that said, the cover I had when I broke down was (a freebie thrown in with the holiday) with a company that gets slated for being slow, ineffective and not willing to cover anything. Its name escapes me now.  But I couldn't fault them, except the car came back with a flat battery.  Our case manager handled everything once we were towed off the motorway (police have to arrange that in France), from dealing with the recovery company (to save us paying the €144 for the tow off), to relaying what the stupid French garage thought was wrong (cats!!), to finding us accommodation (it was 11pm by time we were towed off motorway), persuading garage to take us to accommodation as getting a taxi that rural would take 90 mins, dealing with the git owner, getting a taxi into Dijon the next afternoon once it had been decided it couldn't be repaired quickly, sorting a hire car, contacting the ferry company to let them know we'd miss our planned afternoon crossing and booking us on evening crossing, then rearranging for next day when it was clear we couldn't make it, to finding us accommodation in Calias when we couldn't find anything ourselves as everywhere was fully booked, to sorting out the hire car on the UK side.

All that was absolutely flawless.

My only gripes were it took a while for the car to be repatriated (few days), came back with flat battery, and the UK hire car had to be returned to Northampton on the day we picked it up, and we were both knackered.
Title: Re: Breakdown recovery in France?
Post by: TheBoy on 07 August 2016, 11:19:37
And a stroke of luck with French hire car, filling out paperwork, you'd think the car was immaculate. When they drove it round,  it had a dirty great scrape down one side, so back in to get paperwork modified so we don't get blamed.  The woman looks out of window, can see scrape, so marks EVERY panel as damaged.

Roll on a couple of hours, and we're still gunning it to catch our rearranged evening ferry, 200kph, as fast as a Astra-H estate 1.7CDTi would go, Mrs TB on phone to our holiday buddies who'd just got home to recheck ferry times and arrival requirements, and we hit a frecking great big raven. Bumper, bonnet, screen, roof all damaged.  What luck the hire woman had marked every panel damaged ::)