Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: M16 on 16 August 2008, 21:42:40
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If anyone is using Virgin broadband in lancashire they may be a few problems connecting to the net. I don't quite know what the problem is but have had a fair few phonecalls to come and fix computers. I rang virgin earlier and they say it is a problem with Lancashire as a whole and not just a few computers.
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If anyone is using Virgin broadband in lancashire they may be a few problems connecting to the net. I don't quite know what the problem is but have had a fair few phonecalls to come and fix computers. I rang virgin earlier and they say it is a problem with Lancashire as a whole and not just a few computers.
Just Lancashire :o. Thats a big improvement then ;)
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I know. Does make a change. Just thought I'd mention it before people satrted kickin the hell out of thier P.C's
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I know. Does make a change. Just thought I'd mention it before people satrted kickin the hell out of thier P.C's
Id love too kick hell out of some of the virgin people. :y
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Id love too kick hell out of some of the virgin people. :y
You'd have to have some pretty big boots to get all the way to the Virgin people that I get on the end of the phone.
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Virgin were ok until the NThell merger!
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Virgin were ok until the NThell merger!
Seems they are using NTL's internet infrastructure rather than their own, and you have to share their internet capacity with all those hammering their 20Mb connections...
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Virgin is working down here in Gods Country :y
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::) No virgins hereabouts ::)
;D ;D ;D
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::) No virgins hereabouts ::)
;D ;D ;D
even the sheep!
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::) No virgins hereabouts ::)
;D ;D ;D
Not even the sheeps!
Virgin in Plymouth was great, Blueyonder hardware and Blueyonder customer services - just Virgin's icon on the bill.
The shame with Virgin is that they have done nothing to sort out NTL's massive failings.
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::) No virgins hereabouts ::)
;D ;D ;D
even the sheep!
;D Ewe are right; "Wales, where men are men and sheep are worried" ;D
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::) No virgins hereabouts ::)
;D ;D ;D
even the sheep!
;D Ewe are right; "Wales, where men are men and sheep are worried" ;D
How quiet are the fields around yours?
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::) No virgins hereabouts ::)
;D ;D ;D
even the sheep!
;D Ewe are right; "Wales, where men are men and sheep are worried" ;D
How quiet are the fields around yours?
;) Really quiet.....only the sound of 'Barny' (my barn owl) and the patter of falling rain tonight......where`s the Summer?
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::) No virgins hereabouts ::)
;D ;D ;D
even the sheep!
;D Ewe are right; "Wales, where men are men and sheep are worried" ;D
How quiet are the fields around yours?
That sounds like an enquiry and not a question ;D
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:-[ Oh....I see! :o
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Sheep should be worried then! ;D
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What do virgin do or say, to get people to buy in? If the tech guys where anywhere near as good as the sales and marketing people it would by the best service in the world. As it is, or was when finally flicked them, they are a joke. It took 2 years for them to turn off the broadband after they cancelled the contract. A year after that, 3 years later in total, a week ago we received a bill! Just beyond it all. Nthell web site was the only good thing to come out of the whole shambles. Even the operators where recommending the site over their own. Now its the Mother of all broadband...we all know where that line was born.
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What do virgin do or say, to get people to buy in? If the tech guys where anywhere near as good as the sales and marketing people it would by the best service in the world. As it is, or was when finally flicked them, they are a joke. It took 2 years for them to turn off the broadband after they cancelled the contract. A year after that, 3 years later in total, a week ago we received a bill! Just beyond it all. Nthell web site was the only good thing to come out of the whole shambles. Even the operators where recommending the site over their own. Now its the Mother of all broadband...we all know where that line was born.
Mind bogglingly frustrating - phone through the window type - experience with CS and Tech Support is the downside.
The upside is cable. Rock steady speeds and uptime (in my experience) is great.
I have had ADSL and have mates with it. If I was forced to use it again I would go somewhere else.
NTL:Hell (now called CableHell) is a good site for any broadband user - Virgin or otherwise. I've been a member on there for years.
CableHell Forum (http://cablehell.co.uk/forums/index.php?&&&CODE=00#)
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Ive allways had trouble with
virgin's. virgin.. ;) :D ;D ;D
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Ive allways had trouble with virgin's.[/s] virgin.. ;) :D ;D ;D
I bet you have ;D ;D
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What do virgin do or say, to get people to buy in? If the tech guys where anywhere near as good as the sales and marketing people it would by the best service in the world. As it is, or was when finally flicked them, they are a joke. It took 2 years for them to turn off the broadband after they cancelled the contract. A year after that, 3 years later in total, a week ago we received a bill! Just beyond it all. Nthell web site was the only good thing to come out of the whole shambles. Even the operators where recommending the site over their own. Now its the Mother of all broadband...we all know where that line was born.
Mind bogglingly frustrating - phone through the window type - experience with CS and Tech Support is the downside.
The upside is cable. Rock steady speeds and uptime (in my experience) is great.
I have had ADSL and have mates with it. If I was forced to use it again I would go somewhere else.
NTL:Hell (now called CableHell) is a good site for any broadband user - Virgin or otherwise. I've been a member on there for years.
CableHell Forum (http://cablehell.co.uk/forums/index.php?&&&CODE=00#)
Now that you mention it yes, it was fairly...solid? All seemed fine until you asked them to do something, fix a problem, upgrade your package, then sort out the obligatory bill error that followed, they just could not do anything without oppsing it up, iirc our problems started when they started charging for itemised billing. It was already itemised and had been for about a year, then they started charging for it,something we already had, and did not tell us. Admitted the error, fair enough, could not sort the money out so gave us faster package to compensate and charged for that as well on top, and on on it went. I spent 3 hours one the phone every evening for weeks trying to get through before they closed at 8.pm. Complete mare. The mother of all opps ups you might say, oh the irony of it all...