Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: pscocoa on 28 September 2018, 17:39:45
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Just to relay my experience today with what I thought would be a fairly straight forward installation.
I decided to go for central heating control from my phone/laptop etc. I fortunately had a gas engineer to do it.
Old programmer removed and Hive receiver fitted its place no problem. Working fine on direct.
Start to connect hub to pair with receiver. 2 hours later and having moved hub to line of sight to receiver (and back again) still no pairing.
Phone British Gas/Hive who start off saying problem is the solid walls and then asks for some details off the back of the hub - next thing it pairs and he tells me Hive hub is 9.1 metres from the receiver.
All working but checking on Hive reviews appears this is quite common. Lesson - if it don't connect straight away don't waste time thinking it is your set up - ring Hive to do some jiggery pokery in the background.
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Glad it's all sorted, Phil.....yer lazy bastid. ;D
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We had problems with our set-up and ended up getting a signal booster due to the amount of brick walls in our house , all ok now