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Chat Area => General Discussion Area => Topic started by: TheBoy on 26 October 2008, 12:14:16

Title: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 12:14:16
Just about to report a (telephony) fault on the line that hosts OOF.

This will, undoubtedly, lead to disruption of the ADSL that runs over it.  My gut reaction is that its an exchange linecard fault (I initially thought it was a linecard fault here), so hopefully disruption will be minimal.
Title: Re: URGENT - OOF outages over next few days
Post by: Andy B on 26 October 2008, 12:15:11
 :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o
Title: Re: URGENT - OOF outages over next few days
Post by: waspy on 26 October 2008, 12:16:57
Ok TB. Thanx for letting us know :y
Title: Re: URGENT - OOF outages over next few days
Post by: tunnie on 26 October 2008, 12:18:32
Quote
:o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o

Shocked is happening, or shocked you understood it?
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 12:23:19
I reckon Mrs TheBoy has worn the line out, yakking on the blower in my absence ;D
Title: Re: URGENT - OOF outages over next few days
Post by: Andy B on 26 October 2008, 12:23:54
Quote
......
Shocked is happening, or shocked you understood it?

That it's happening  ;D ..... I understood the first line of TB's post  :y, I didn't need to read the 2nd line  :-/ ... although I did get the gist of it.  ;)  ;)  ;) (Cheeky young whipper snapper)
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 12:24:43
1st outage will be 12:30 while I report to BT
Title: Re: URGENT - OOF outages over next few days
Post by: Lizzie_Zoom on 26 October 2008, 12:24:55
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Quote
:o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o

Shocked is happening, or shocked you understood it?


Thanks for letting us know all that TB, but I to don't really know what the technicalities are that you are describing. ::) ::) ::)

I just take it we could have trouble ahead!! :o :o ;D ;D ;)
Title: Re: URGENT - OOF outages over next few days
Post by: Welung666 on 26 October 2008, 12:28:06
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I just take it we could have trouble ahead!! :o :o ;D ;D ;)

Now you've got me singing  ;D
Title: Re: URGENT - OOF outages over next few days
Post by: Andy B on 26 October 2008, 12:29:13
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Quote
I just take it we could have trouble ahead!! :o :o ;D ;D ;)

Now you've got me singing  ;D

 ;D ;D ;D ;D ;D ;D
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 12:31:42
To clarify:

As you know, when OOF was set up, we used a paid for hosting company. WHo were rubbish.  I dared suggest that the service was unacceptable, which resulted in them pulling the plug on us. Tossers.

Since then, it has run from here on a VM, and served over a broadband ADSL connection.

We are having trouble with incoming calls, which needs to be reported to BT. Those who have dealt with BT before know you have to disconnect everything, which includes the ADSL router, thus the outage.

If there is a line fault, there will be further outages whilst BT fix it.
Title: Re: URGENT - OOF outages over next few days
Post by: Lizzie_Zoom on 26 October 2008, 12:34:11
Quote
To clarify:

As you know, when OOF was set up, we used a paid for hosting company. WHo were rubbish.  I dared suggest that the service was unacceptable, which resulted in them pulling the plug on us. Tossers.

Since then, it has run from here on a VM, and served over a broadband ADSL connection.

We are having trouble with incoming calls, which needs to be reported to BT. Those who have dealt with BT before know you have to disconnect everything, which includes the ADSL router, thus the outage.

If there is a line fault, there will be further outages whilst BT fix it.


Thanks greatly TB!! :y :y :y   That now IS very clear! ;D ;D ;D ;D ;D :y
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 12:47:39
Right, as suspected, they say fault at exchange (as I said in first post, I suspected linecard).

Forum back up now
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 12:48:04
obviously, expect further outages over next couple of days
Title: Re: URGENT - OOF outages over next few days
Post by: LaserLance on 26 October 2008, 12:55:45
i wondered why i couldnt get on a bit earlier :-? :-? :-? hopefully all sorted now  :y :y
Title: Re: URGENT - OOF outages over next few days
Post by: theolodian on 26 October 2008, 13:01:20
So you're hosting our virtual world on a VM?  ::) :D
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 13:02:40
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So you're hosting our virtual world on a VM?  ::) :D
Yes.

An undisclosed (though easy to find out!) Linux running via VMWare Server on a Windows host
Title: Re: URGENT - OOF outages over next few days
Post by: Albatross on 26 October 2008, 13:15:23
Cool, so you could use the "planned outages" as time to embed that map? :y
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 13:22:57
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Cool, so you could use the "planned outages" as time to embed that map? :y
Sadly, does not appear to be that embeddable (is that a word?)  :'(
Title: Re: URGENT - OOF outages over next few days
Post by: Albatross on 26 October 2008, 13:29:00
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Quote
Cool, so you could use the "planned outages" as time to embed that map? :y
Sadly, does not appear to be that embeddable (is that a word?)  :'(

I have a small team of developers at work. Do you want me to ask one of them about it?
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 13:30:52
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Quote
Quote
Cool, so you could use the "planned outages" as time to embed that map? :y
Sadly, does not appear to be that embeddable (is that a word?)  :'(

I have a small team of developers at work. Do you want me to ask one of them about it?
PM sent. Last time I looked (a good while ago ::)), it was frames only. We can't do frames within our forum.
Title: Re: URGENT - OOF outages over next few days
Post by: Ian_D on 26 October 2008, 13:33:10
What speed is the ADSL line then?

Is the server your own personal sever? asin at home?  :o
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 13:34:58
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What speed is the ADSL line then?

Is the server your own personal sever? asin at home?  :o
Adequate and Yes, in that order.
Title: Re: URGENT - OOF outages over next few days
Post by: Ian_D on 26 October 2008, 14:29:12
Cool! Nice one!   :y

Works VERY VERY well then!

Im thinking about changing ISP, with Zen at the moment, but only on 256k (up and down) :'(

Thinking about the tiscali 8mb business one, as that comes with a static IP and its ulimited, would stick with Zen, but they are a little bit pricey.

Whats your thoughts?
Title: Re: URGENT - OOF outages over next few days
Post by: Albatross on 26 October 2008, 14:41:53
I might have an HP DL360 with a couple of RAID 36Gb HDD drives (one of those rack mountable flat 0.5U jobbies) if you think it could help you out?

I have a couple of hundred which I manage for local government and they get swapped out regardless after the 3 year HP hardware cover runs out.
Title: Re: URGENT - OOF outages over next few days
Post by: tmx on 26 October 2008, 16:51:39
what exchange you off? AXE 10 or System X?

if its System X its a 2 minuite job AXE10 requires a bit of MML BLODEI: ;)

The way BT are going with there wonderful CTC there wont be much of us Switch Engineers left!

Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 17:49:44
Quote
Quote
Quote
Quote
Cool, so you could use the "planned outages" as time to embed that map? :y
Sadly, does not appear to be that embeddable (is that a word?)  :'(

I have a small team of developers at work. Do you want me to ask one of them about it?
PM sent. Last time I looked (a good while ago ::)), it was frames only. We can't do frames within our forum.
Zeemaps cannot do iframes for private maps. The Flash one (only one that works) is a bit crap to be honest
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 17:50:22
Quote
Cool! Nice one!   :y

Works VERY VERY well then!

Im thinking about changing ISP, with Zen at the moment, but only on 256k (up and down) :'(

Thinking about the tiscali 8mb business one, as that comes with a static IP and its ulimited, would stick with Zen, but they are a little bit pricey.

Whats your thoughts?
Sometimes you get what you pay for....
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 17:52:17
Quote
I might have an HP DL360 with a couple of RAID 36Gb HDD drives (one of those rack mountable flat 0.5U jobbies) if you think it could help you out?

I have a couple of hundred which I manage for local government and they get swapped out regardless after the 3 year HP hardware cover runs out.
What generation is it, how many drives will it take (early ones up to G3/G4) were 2, later, iirc, were 4.  Is it hosted, or is the server in a cupboard somewhere?
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 17:53:30
Quote
what exchange you off? AXE 10 or System X?

if its System X its a 2 minuite job AXE10 requires a bit of MML BLODEI: ;)

The way BT are going with there wonderful CTC there wont be much of us Switch Engineers left!

Think its an X, but been around 15yrs since I was in that exchange, and never took any notice - never thought I'd ever live here
Title: Re: URGENT - OOF outages over next few days
Post by: Albatross on 26 October 2008, 18:18:24
Quote
Quote
I might have an HP DL360 with a couple of RAID 36Gb HDD drives (one of those rack mountable flat 0.5U jobbies) if you think it could help you out?

I have a couple of hundred which I manage for local government and they get swapped out regardless after the 3 year HP hardware cover runs out.
What generation is it, how many drives will it take (early ones up to G3/G4) were 2, later, iirc, were 4.  Is it hosted, or is the server in a cupboard somewhere?

I belive they are the 2 disk type. G4. Cupboard.
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 26 October 2008, 18:22:31
Quote
Quote
Quote
I might have an HP DL360 with a couple of RAID 36Gb HDD drives (one of those rack mountable flat 0.5U jobbies) if you think it could help you out?

I have a couple of hundred which I manage for local government and they get swapped out regardless after the 3 year HP hardware cover runs out.
What generation is it, how many drives will it take (early ones up to G3/G4) were 2, later, iirc, were 4.  Is it hosted, or is the server in a cupboard somewhere?

I belive they are the 2 disk type. G4. Cupboard.
DL360 is the noisey 1U type IIRC?

G4 will be SCSI - I'll dig around at work if we have any spare drives of a useful size and let you know :)
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 27 October 2008, 11:53:58
BT want everything disconnected for some more testing. Sorry.

We're going down at midday for an unknown period.
Title: Re: URGENT - OOF outages over next few days
Post by: Debs. on 27 October 2008, 11:59:04
`Bye all..... :'(

.....missing you already! :-*
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 27 October 2008, 12:03:23
The silly farts think it is now an internal problem...  ...LOL, I think not!

Its either a linecard or a crossed line. Now I have 2 lines in house, but it certainly doesn't not appear to be crossed with other, so must be outside.

They won't give me test results, and all my contacts are out of office :(
Title: Re: URGENT - OOF outages over next few days
Post by: Lizzie_Zoom on 27 October 2008, 12:04:55
Well it is 12.04 and I am still on line with OOF!! ;D :y :y :y

..........bye bye all if we go down in a mo! :-* :-*
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 27 October 2008, 12:07:55
bye bye OOF
Title: Re: URGENT - OOF outages over next few days
Post by: Jimbob on 27 October 2008, 12:33:49
welcome back
Title: Re: URGENT - OOF outages over next few days
Post by: Welung666 on 27 October 2008, 12:35:05
You too Jimbob :y
Title: Re: URGENT - OOF outages over next few days
Post by: Lizzie_Zoom on 27 October 2008, 12:35:20
Hello, we are back TB :y :y :y

Have you sorted out the idiots causing these problems? ::) ::)
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 27 October 2008, 12:52:26
It will disappear again shortly
Title: Re: URGENT - OOF outages over next few days
Post by: Lizzie_Zoom on 27 October 2008, 12:53:43
Ok, bye bye again!! ::) ::) ;D ;)
Title: Re: URGENT - OOF outages over next few days
Post by: TheBoy on 27 October 2008, 13:09:09
Bloody hell, now images server has issues as well!