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Chat Area => General Discussion Area => Topic started by: tyreburner on 30 October 2008, 19:33:07

Title: ebay should be banned!!!!
Post by: tyreburner on 30 October 2008, 19:33:07
right as i need it gone i sold my miggy on ebay for £150  :'( (to be honest i thought it would go for the £200 i advertised it on here for!!.... the buyer is in Ireland .... fair enough (but a bit strange) i thought , before the auction ended  they asked if they could get a lorry driver to uplift the car and give me the cash ( a bit strange) but ok.
They then said it would be collected by tuesday and the lorry driver would ring.
I sent a message back 2 1/2 hours before the end of the auction to say "no i need it gone by Sunday and if you cant then dont bid" they still bid last minute.
Then the cheeky swines sent a message today " we have paid the lorry driver and it will be collected by tuesday" !
I rang them and was very polite (considering) and told them the car was being re-listed and they were taking the michael.
Next thing i have negative feedback saying they never got any message!!!!!!!!!!!
I look on ebay and i cant have the feedback removed...... BUT if i leave them positive feedback with negative comments then that will be removed and i can even be suspended for doing so ??? WTF!!
The tree hugging politically correct brigade seem to have even infiltrated ebay !!!!! (thay are in the wrong and our 100 percent feedback is ruined!!!
and ebay say something along the lines of "they dont take sides in feedback disputes!!!" >:( >:(
Wucking Fankers!!!!!!!!
Sorry rant over!!!!
Almost!!!!!!
Ok it is now!!!!!!!
Ps if anyone wants it and can collect sat or sunday lets know!
Title: Re: ebay should be banned!!!!
Post by: kris9128 on 30 October 2008, 19:39:07
unfortunately with egay being a ficking yank thing, run by ficking yanks it tends to be more pc than a very pc thing at a pc conference. tossers.
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 30 October 2008, 19:40:25
Quote
unfortunately with egay being a ficking yank thing, run by ficking yanks it tends to be more pc than a very pc thing at a pc conference. tossers.
At pc world lol :D
Title: Re: ebay should be banned!!!!
Post by: kris9128 on 30 October 2008, 19:44:13
the whole feedback system is bowlocks mate. a friend who has an ebay shop lost his 100% becauase of some areshole he refused to sell to.
Title: Re: ebay should be banned!!!!
Post by: waspy on 30 October 2008, 19:44:19
Yeh, i don't agree with the way ebay has defined the feedback as of late, in one way it's a good thing. because it helps prevent boguss sellers, though in your case, it does seem unfair. IIRC feedback is permanent is it not :-/
Title: Re: ebay should be banned!!!!
Post by: Kevin Wood on 30 October 2008, 19:44:21
Quote
unfortunately with egay being a ficking yank thing, run by ficking yanks it tends to be more pc than a very pc thing at a pc conference. tossers.

Not necessarily PC, but run for Ebay's advantage to the detriment of everyone else. Only option is not to use them unfortunately. :(

Kevin
Title: Re: ebay should be banned!!!!
Post by: Danny on 30 October 2008, 20:28:56
can you still reply to feedback comments? if so, reply, telling them car could not be picked up by stated date so relisted, buyer told before aution end

unless you didnt mention that in the listing?

when you relist, explain in the advert that the previous buyer did not adhere to your terms
Title: Re: ebay should be banned!!!!
Post by: SheWhoMustNotBeOUTBID on 30 October 2008, 20:35:27
Something very very similiar happened to me.  Told ebayer to not bid on a part he was frantic for as not suitable for his car, he then made an offer, I accepted thinking it was from someone else who had just made an enquiry as to what I would accept for the part.  But the offer was made by the ever so slightly odd ebayer who'd been sending me message after message begging me to sell him the item, in spite of at least three explanations as to why it wouldn't work on his car.

I returned the money immediately.  Phoned ebay, they didn't tell me I had done ANYTHING wrong.  Mad-ebayer made a complaint and I got a non selling seller warning lol.  Tried to point out that a person only places things on ebay to sell them.., so must have had good reason to return this guy's money.  Spent hours copying messages to them to prove I'd said no this part won't work on your car and his replies. Over a month later, still waiting for a response from Ebay.
Title: Re: ebay should be banned!!!!
Post by: Danny on 30 October 2008, 20:38:03
one thing i always do is display any desputable questions on the advert aswell
Title: Re: ebay should be banned!!!!
Post by: kris9128 on 30 October 2008, 20:42:58
egay is now more for the buyer than the seller. the annoyoing thimg is there is nothing stopping you buying something, wait for it to be delivered then open a dispute and claim your money back thru paypal saying the item never arived. nothing seller can do about it.
Title: Re: ebay should be banned!!!!
Post by: Kate on 30 October 2008, 20:45:50
Can you not start a new account?

No matter what you do there is always some idiot around to give you negative feedback.
Title: Re: ebay should be banned!!!!
Post by: pete.h on 30 October 2008, 20:48:17
Ebay don't seem to want to get involved in any disputes , presumably because it would cost too much to employ the staff to handle them all.

All they seem to be interested in is raking off their commision/listing fees , and letting the system police itself through the feedback system.

I think it is  backfiring on them because at the moment it's working in favour of the scammer/dickhead and against the honest user.

Sure I read somewhere that they weren't doing too well financially . I wonder why.
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 30 October 2008, 20:49:16
Yes Pete it is permanent but i am annoyed i can only leave positive feedback as a seller !

Yes Kevin you are right i think this is the last car i will sell via their over-priced, over-rated service.

Danny i have done just that, apparently if they complain though ebay can remove my feedback and suspend me???. i have added it to my ad - but as a response to a question i received - just encase ebay removed the ad for  libel or deffamation (sp) of character lol

swmnbo - sounds like you got a complete fruit and nut case  :o
               Good luck with the " we will take your seller fees but not help you unless you are a buyer " tw** that is ebay/egay/fleabay and probably many other names that the swear filter would remove ;D
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 30 October 2008, 20:51:00
Quote
Ebay don't seem to want to get involved in any disputes , presumably because it would cost too much to employ the staff to handle them all.

All they seem to be interested in is raking off their commision/listing fees , and letting the system police itself through the feedback system.

I think it is  backfiring on them because at the moment it's working in favour of the scammer/dickhead and against the honest user.

Sure I read somewhere that they weren't doing too well financially . I wonder why.
Maybe google should start a e-google or googlebay site lol
Title: Re: ebay should be banned!!!!
Post by: SheWhoMustNotBeOUTBID on 30 October 2008, 20:56:41
I think a lot of sellers wish there was an alternative.  There are in the US, but I looked at the UK equivalents and there just isn't the potential there yet in these alternative sites for those in the car business.  I do tend to try and keep some stuff off ebay and will only sell to UK buyers now (always seem to have problems with non UK buyers).  Every single transaction went down the tubes losing me money.
Title: Re: ebay should be banned!!!!
Post by: willyboy on 30 October 2008, 20:59:40
Quote
egay is now more for the buyer than the seller. the annoyoing thimg is there is nothing stopping you buying something, wait for it to be delivered then open a dispute and claim your money back thru paypal saying the item never arived. nothing seller can do about it.

Been there and got the T shirt ,ebay are shite to deal with had fall outs with them & paypal too as they both suck ....but if sellers get a receipt for proof of postage then thats good enough wether its lost or not !
I do now make sure anything i buy or sell is either local to pick up or posted (recorded delivery ) its not much & then they have to sign for it !! so your covered !
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 30 October 2008, 21:11:18
Quote
I think a lot of sellers wish there was an alternative.  There are in the US, but I looked at the UK equivalents and there just isn't the potential there yet in these alternative sites for those in the car business.  I do tend to try and keep some stuff off ebay and will only sell to UK buyers now (always seem to have problems with non UK buyers).  Every single transaction went down the tubes losing me money.
Have just had exactly that conversation with my better half ( have to put that as she is reading the posts - and the settee is uncomfy!!) and i explained that unfortunately by the time you spread the word enough to get a decent ammount of sellers and items listed people would have gone back to ebay every time! gggrrrrr wonder if the monopolies (sp) commision would help out lol :D :D or a watchdog like ebaycom??? ;D
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 30 October 2008, 21:12:59
Quote
Ebay don't seem to want to get involved in any disputes , presumably because it would cost too much to employ the staff to handle them all.

All they seem to be interested in is raking off their commision/listing fees , and letting the system police itself through the feedback system.

I think it is  backfiring on them because at the moment it's working in favour of the scammer/dickhead and against the honest user.

Sure I read somewhere that they weren't doing too well financially . I wonder why.

Serves the greedy money grabbers right - hope they become a victim of the credit crunch  :)
Title: Re: ebay should be banned!!!!
Post by: JamesV6CDX on 30 October 2008, 21:17:07
One of our admins  ::) I recall gave his opinion that the new ebay policy of "buyers" only leaving feedback was nothing but a good thing, and would expose rogue sellers.

I actually agree for the most, but I can also see that in exceptional circumstances like this, it can work the other way.

I personally feel feedback on any transaction should be a 2 way thing - but that's just me :y
Title: Re: ebay should be banned!!!!
Post by: pete.h on 30 October 2008, 21:19:20
There are some right yoyos on ebay that's for sure .

I had a door mirror on recently and a guy bought it Buy it Now for £10 , without asking me anything about it, then proceeded to complain because it wasn't colour coded and he'd wanted a silver one and it was manual and he'd wanted an electric one.

I mean what can you say?

He was intent on giving me -ve feedback but eventually managed to convince him he perhaps should have asked about it first.

It was a close call and maybe I should have described it in total detail in the first place, but you often just stick things on and let people ask questions about it .
Title: Re: ebay should be banned!!!!
Post by: TheBoy on 30 October 2008, 21:22:20
Quote
egay is now more for the buyer than the seller. the annoyoing thimg is there is nothing stopping you buying something, wait for it to be delivered then open a dispute and claim your money back thru paypal saying the item never arived. nothing seller can do about it.
I think the new rules are for the better.  And Paypal have always ruled in my favour (eventually).

I am probably split 50:50 on buying/selling.

As a seller on ebay, why shouldn't you have to accept the same risks as if you were a business selling mailorder?
Title: Re: ebay should be banned!!!!
Post by: TheBoy on 30 October 2008, 21:25:31
Quote
One of our admins  ::) I recall gave his opinion that the new ebay policy of "buyers" only leaving feedback was nothing but a good thing, and would expose rogue sellers.

I actually agree for the most, but I can also see that in exceptional circumstances like this, it can work the other way.

I personally feel feedback on any transaction should be a 2 way thing - but that's just me :y
And I still think that is the best thing thats happened to egay recently.


At the end of the day, as a seller, if you don't like the rules.......
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 30 October 2008, 21:31:00
Quote
Quote
egay is now more for the buyer than the seller. the annoyoing thimg is there is nothing stopping you buying something, wait for it to be delivered then open a dispute and claim your money back thru paypal saying the item never arived. nothing seller can do about it.
I think the new rules are for the better.  And Paypal have always ruled in my favour (eventually).

I am probably split 50:50 on buying/selling.

As a seller on ebay, why shouldn't you have to accept the same risks as if you were a business selling mailorder?

Yeah thats fair comment but when i state "terms and conditions" why should other people dictate to me when THEY will be collecting the item? after i not only put it in my advert but re-iterated it to them via a "private message"???
Then for my up front honesty i get negative feedback?
Title: Re: ebay should be banned!!!!
Post by: TheBoy on 30 October 2008, 21:35:24
Quote
Quote
Quote
egay is now more for the buyer than the seller. the annoyoing thimg is there is nothing stopping you buying something, wait for it to be delivered then open a dispute and claim your money back thru paypal saying the item never arived. nothing seller can do about it.
I think the new rules are for the better.  And Paypal have always ruled in my favour (eventually).

I am probably split 50:50 on buying/selling.

As a seller on ebay, why shouldn't you have to accept the same risks as if you were a business selling mailorder?

Yeah thats fair comment but when i state "terms and conditions" why should other people dictate to me when THEY will be collecting the item? after i not only put it in my advert but re-iterated it to them via a "private message"???
Then for my up front honesty i get negative feedback?
As a seller, you have to accept there will be a number of idiots - same as in mail order business.
Title: Re: ebay should be banned!!!!
Post by: Ken T on 30 October 2008, 21:42:43
There used to be several alternative UK auction sites, Yahoo springs to mind. I think they were made an offer they couldn't refuse, so packed up. Funny that, today's large businesses, the ones that control things, didn't get where they were by being best, they got there by anhilating the competition

I got stung recently, bought a toner cartridge for the laser. It was nicely packaged in a recyle box, shrink wrapped etc, so I put it on the shelf. When I came to use it, I found out it was empty, and crapbay had closed the seller's A/C. I emailed them asking for a copy of the auction, but they never bothered replying. £28 down the drain.

Paypal are voluntary members of the FSA, so  you can sometimes push their hand by threatening to complain to the FSA.  

I have 2 ID's, just in case some clown destroys my 1000+ feedback.

I don't know what would be a good alternative to ebay. Exchange and Mart used to be a good way of sourcing stuff, although it didn't cater for small items. And Micro-mart used to be good for computer stuff. The beauty of these was you could always take legal steps to complain if things went wrong, cause you knew the person's address or phone number, but with paypal accounts you have no idea who/where you are dealing with.

I don't know what would be a suitable alternative these days, how about OOF-Auctions.  :y :y :y

Ken
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 30 October 2008, 21:43:22
Why?
Mail order is slightly different ..... i had an advert yes , but i also "warned" if you like the person that in response to their previous question that wouldnt be acceptable - that i wanted collection by a set date?
I know numpty's exsist but i shouldnt accept this as a risk of selling when i have made myself crystal clear,  and i certainly shouldnt expect negative feedback that i can do nothing about  at least under mail order rules you have a chance to put your side across with ebay it seems like you sell= you lose, you buy= you win?
Title: Re: ebay should be banned!!!!
Post by: JamesV6CDX on 30 October 2008, 21:47:52
Quote
Quote
One of our admins  ::) I recall gave his opinion that the new ebay policy of "buyers" only leaving feedback was nothing but a good thing, and would expose rogue sellers.

I actually agree for the most, but I can also see that in exceptional circumstances like this, it can work the other way.

I personally feel feedback on any transaction should be a 2 way thing - but that's just me :y
And I still think that is the best thing thats happened to egay recently.


At the end of the day, as a seller, if you don't like the rules.......

As I say, I largely agree with you that the new measures will bring a positive impact - no dispute there.

But I also think it can open the door to abuse. If there is a feedback system, it should be as such that anyone concerned can make comments, or nobody at all?

That aside though, I think the best advice, is not to trade (buy or sell) on ebay, if the item is of such a value that you couldn't afford to get burnt...  ::)


Title: Re: ebay should be banned!!!!
Post by: Ken T on 30 October 2008, 21:56:22
Quote
Why?
Mail order is slightly different ..... i had an advert yes , but i also "warned" if you like the person that in response to their previous question that wouldnt be acceptable - that i wanted collection by a set date?
I know numpty's exsist but i shouldnt accept this as a risk of selling when i have made myself crystal clear,  and i certainly shouldnt expect negative feedback that i can do nothing about  at least under mail order rules you have a chance to put your side across with ebay it seems like you sell= you lose, you buy= you win?

Mail order is covered by legally enforcable rules, that should protect both parties. Unfortuntely Ebay is not covered by anything. They can do what the hell they like.

Ken
Title: Re: ebay should be banned!!!!
Post by: SheWhoMustNotBeOUTBID on 30 October 2008, 22:20:59
I have also been burned by two sellers not liking the fact that I gave honest (non inflammatory feedback) factually describing for example that a pc didn't work cause the RAM was defective and they were most unhelpful.

BUT I think rules should be flexible, not applied wholesale.  There are times when ebay SHOULD permit u to make negative comments about bad buyers.., because sellers deserve protection as well as buyers.
Title: Re: ebay should be banned!!!!
Post by: TheBoy on 31 October 2008, 15:00:15
Quote
Quote
Why?
Mail order is slightly different ..... i had an advert yes , but i also "warned" if you like the person that in response to their previous question that wouldnt be acceptable - that i wanted collection by a set date?
I know numpty's exsist but i shouldnt accept this as a risk of selling when i have made myself crystal clear,  and i certainly shouldnt expect negative feedback that i can do nothing about  at least under mail order rules you have a chance to put your side across with ebay it seems like you sell= you lose, you buy= you win?

Mail order is covered by legally enforcable rules, that should protect both parties. Unfortuntely Ebay is not covered by anything. They can do what the hell they like.

Ken
Coblers, Mail order is protected by laws that benefit the consumer only. One of the family businesses has been there, done that, lost £20k, remodelled business not to do mail order.

As I write the workflow software for them, I have to be aware of all the possible loopholes.
Title: Re: ebay should be banned!!!!
Post by: TheBoy on 31 October 2008, 15:05:38
Quote
I have also been burned by two sellers not liking the fact that I gave honest (non inflammatory feedback) factually describing for example that a pc didn't work cause the RAM was defective and they were most unhelpful.

BUT I think rules should be flexible, not applied wholesale.  There are times when ebay SHOULD permit u to make negative comments about bad buyers.., because sellers deserve protection as well as buyers.
Its not perfect, but its a huge improvement on the open system before.

You are more likely to get conmen sellers than buyers, as with all transactions, so the seller needs more protection.  Exceptions are those categories that I have mentioned time and time again - laptops, phones, high value tech items.  Stay away from buying or selling them on Ebay.


If the rules don't work for you, there are always car bootys and sunday markets ;)


As to OP, why didn't you use a proper car selling medium - egay, like other auctions, is great for picking up cheap cars, but not so good for selling.
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 31 October 2008, 16:06:00
Because i didnt have time, due to the original buyer not being in touch , and as the tax was running out and i had nowhere to keep it i had to sell it fast! :P
Title: Re: ebay should be banned!!!!
Post by: pete.h on 31 October 2008, 19:11:09
I think the main problem with the ebay feedback system as it stands, is that a buyer can use the threat of -ve feedback to force the seller to do something which he has no actual obligation to do . i.e. provide a refund or partial refund when there is no legal reason to , or sell the item for less than the winning price when the item is collected.

Although at the moment I don't think this happens very often , it may be on the increase as more buyers become aware of the possibilities.

In this respect it is different to normal mail order, where the buyer can only exert unfair pressure by the usual means of trading standards etc. , which they are unlikely to do because trading standards would advise them that it was an unfair claim.

Although the current ebay system helps to keep the sellers more honest , it's unlikely to work long term , where one party to a contract has a lever they can use, to which the other party can't respond.

Power corrupts and all that.
Title: Re: ebay should be banned!!!!
Post by: TheBoy on 01 November 2008, 11:11:57
Quote
I think the main problem with the ebay feedback system as it stands, is that a buyer can use the threat of -ve feedback to force the seller to do something which he has no actual obligation to do . i.e. provide a refund or partial refund when there is no legal reason to , or sell the item for less than the winning price when the item is collected.

Although at the moment I don't think this happens very often , it may be on the increase as more buyers become aware of the possibilities.

In this respect it is different to normal mail order, where the buyer can only exert unfair pressure by the usual means of trading standards etc. , which they are unlikely to do because trading standards would advise them that it was an unfair claim.

Although the current ebay system helps to keep the sellers more honest , it's unlikely to work long term , where one party to a contract has a lever they can use, to which the other party can't respond.

Power corrupts and all that.
Sadly, that is incorrect. If you are a conman, there are many, many ways to get an expensive item, and not have to pay for it, and the seller has to lump it.
Title: Re: ebay should be banned!!!!
Post by: pete.h on 01 November 2008, 21:40:11
Sorry ,I probably didn't make it very clear what I was trying to say.

What I was getting at was that there aren't any other types of selling , where you get feedback from your buyers which is able to be viewed by other potential buyers.

If you buy something by ordinary mail order for example, the buyer can only make -ve comments by sending letters , emails and the like or complaining to trading standards , newspapers and suchlike.None of these methods are likely to reach all your potential buyers , whereas -ve feedback on Ebay does.
This effectively gives the buyer a powerful lever.

Title: Re: ebay should be banned!!!!
Post by: TheBoy on 01 November 2008, 22:17:21
Quote
Sorry ,I probably didn't make it very clear what I was trying to say.

What I was getting at was that there aren't any other types of selling , where you get feedback from your buyers which is able to be viewed by other potential buyers.

If you buy something by ordinary mail order for example, the buyer can only make -ve comments by sending letters , emails and the like or complaining to trading standards , newspapers and suchlike.None of these methods are likely to reach all your potential buyers , whereas -ve feedback on Ebay does.
This effectively gives the buyer a powerful lever.

I don't feel it would give a lever - I would simply file any attempt to not pay or pay less as NPB.
Title: Re: ebay should be banned!!!!
Post by: pete.h on 01 November 2008, 22:45:17
Yeah, you're probably right.   Be interesting to see what effect their present feedback policy has, if any , or whether they feel they've got to start tampering with it again.
Title: Re: ebay should be banned!!!!
Post by: TheBoy on 01 November 2008, 22:52:56
Quote
Yeah, you're probably right.   Be interesting to see what effect their present feedback policy has, if any , or whether they feel they've got to start tampering with it again.
I hope they do tweak it further as more loopholes are discovered.

But the current system is a million times better than the older system where it was weighted too heavily to sellers
Title: Re: ebay should be banned!!!!
Post by: pete.h on 01 November 2008, 23:07:21
I agree the old system where sellers could give retaliatory -ve feedback was crap.

Maybe someone will come up with the perfect solution to buying and selling , but like you say there are too many conmen around , so somehow I doubt it.

Mind you life would be boring if everyone was totally honest and upright and decent and reasonable , wouldn't have anything to moan about !!
Title: Re: ebay should be banned!!!!
Post by: albitz on 01 November 2008, 23:12:15
The thing that is currently annoying me with the new ebay setup/layout is that I cant work out how to delete favourite searches when they are no longer favourites. :-/
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 02 November 2008, 00:19:57
well my car was picked up today - guy left mega feedbak - which the car and me deserved as it was accurately described and according to him lovely to drive, so the self-abuser that bought it originally will have no benifit from their negative outburst  :y :y
Title: Re: ebay should be banned!!!!
Post by: Danny on 02 November 2008, 00:21:48
result!!
Title: Re: ebay should be banned!!!!
Post by: Bob S on 02 November 2008, 09:29:53
Pleased your ordeal is over and result ended up with +ive feedback. We had similar problems with buyers, comming up with reasons to not complete the deal they made during the bid process. In my opinion what is wrong with both parties, if a dispute exists, having a quarrantine area visible to all, of such debates and let other users make their own opinions. Does not need to be manned though every one can see the path of events leading to the cause of the problem. A bit like what's gone on here and appears to have happened to many!
Title: Re: ebay should be banned!!!!
Post by: tyreburner on 15 November 2008, 11:24:55
Cool , even better result......
I raised a dispute, and because they didnt bother responding, i got my listing fee back, my final value fee back AND their feedback was removed!!! so am back on 100% again  :D :D but the positive i left them full of negative comments ahs stayed  :) :)
Also on my detailed seller rating, my item as described has gone back up to 100 % so how someone in Ireland that never even saw the car can mark that down i do not know, but all's well that ends well.
£27.99 though  fees for listing and selling a £150 car is steep so i have learnt my lesson i am gonna use other mediums in future, pistonheads the trader even my local wooo,
Because as someone said on here ebay is great for buying but SH**e for selling!

Mick
Title: Re: ebay should be banned!!!!
Post by: Richie London on 15 November 2008, 14:55:01
i havent been able to use e bay since i refused to pay the £31 postage charge for a £2.50 item. he upped it from £8 to £31 after i bought. i got suspended, he got away with trying to rip me off.  i would never use it again.