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Chat Area => General Discussion Area => Topic started by: Mr Skrunts on 19 November 2008, 10:03:16

Title: Royal Mail
Post by: Mr Skrunts on 19 November 2008, 10:03:16
have been waiting for some packages bought off ebay, have got dates and methods sent and even with a build up to xmas they should have arrived by now.

Over the last 2 years had lots of damaged or missing packages.  So with this in mind I was just looking for thier number on the net.

The Robbing Baskits.

.50p a min to phone them and you know full well the call will get maxed to the £5 limit. >:( >:(

http://www.royalmail.com/portal/rm/customerservice1?catId=69800720&mediaId=69800735
Title: Re: Royal Mail
Post by: Danny on 19 November 2008, 10:05:25
how long ago were the parcels bought?

i posted a parcel first class recorded on monday and it should arrive by today, wont surprise me if it doesnt, and i work for royal mail!
Title: Re: Royal Mail
Post by: Mr Skrunts on 19 November 2008, 10:11:23
Danny, am waiting for 6 packages, bought 1st 2 weeks of this month on varying dates.  last one was some clothing bought on the 10th
Title: Re: Royal Mail
Post by: waspy on 19 November 2008, 10:17:12
Have patients matey. Sometimes the seller can say they've posted the items, but are still holding them. Give it another week before the call :y :y :y
Title: Re: Royal Mail
Post by: dbug on 19 November 2008, 10:20:37
I ordered some stuff off Fleabay late Sunday night - parcels arrived ok yesterday.  Know it doesn't help you but appears Royal Mail still working!  Have you confirmed despatch dates from seller(s) m8?
Title: Re: Royal Mail
Post by: Mr Skrunts on 19 November 2008, 10:21:31
TBH Danny my local service has really gone down hill.  There used be a lovely lady deliver my post, allways polite and helpfull and I could basically time my clock by her.

Then they seemed to change the system and just randomly change posties round.

I have had small package force fed through the letter box, cards put through the door telling me I have a parcel to collect with knocking on the door. and even loads of post that has actually been tampered with.

It seems nobody really cares anymore.
Title: Re: Royal Mail
Post by: Danny on 19 November 2008, 10:23:25
check your address is correct on ebay / paypal too

sounds daft, but there's a lot of hackers on there now and they dont always change your password, meaning you buy stuff and it gets sent to somewhere they have access to

I know what you mean about careless posties too, i wish ours gave a damn about their job as much as i do
Title: Re: Royal Mail
Post by: gofwb on 19 November 2008, 10:24:36
Skruntie, I think you are looking at the wrong number, the 50p number 0906 302 1222 is to find postcodes you need 08457 740 740 and use http://www.saynoto0870.com/numbersearch.php to find the local number.
Title: Re: Royal Mail
Post by: Mr Skrunts on 19 November 2008, 10:26:40
I used wait 3 weeks before getting in contact, but now chase them up after a week, then again after 2 weeks, final warning at 3 week and week 4  I just ask paypal for a full refund.

I allways go for the insurance if its offered, I try my best but sadly am getting fed up with Ebay traders and have had issues with all forms of couriers. >:(
Title: Re: Royal Mail
Post by: Mr Skrunts on 19 November 2008, 10:28:07
Quote
Skruntie, I think you are looking at the wrong number, the 50p number 0906 302 1222 is to find postcodes you need 08457 740 740 and use http://www.saynoto0870.com/numbersearch.php to find the local number.


Sorry matey I cant read your post as your Avatar is half way accross my screen
Title: Re: Royal Mail
Post by: waspy on 19 November 2008, 10:32:26
Quote
I used wait 3 weeks before getting in contact, but now chase them up after a week, then again after 2 weeks, final warning at 3 week and week 4  I just ask paypal for a full refund.

I allways go for the insurance if its offered, I try my best but sadly am getting fed up with Ebay traders and have had issues with all forms of couriers. >:(

I guess you must have picked bad traders in the past :(

I have over a 130 positives from sellers, because i've allways been happy with the service they've provided :)
Having said that, i have had to wait for a longer than expected time for items, but they've arrived, which is all that matters.
Title: Re: Royal Mail
Post by: Mr Skrunts on 19 November 2008, 10:45:58
Hi Pete, I dont mind waitng, I have used ebay for years, check feedback, look at thier history and do as much homework as I can.  When I place a bid these days I allways do it thinking it may come to a loss and that I may lose my money.

I have just put 2 complaints into Royal Mail.

1st one was about posties just sticking cards through the door saying I have missed them and need to collect a parcel/package.  The other complaint is about the delays.

Lets see what comes of it.
Title: Re: Royal Mail
Post by: Danny on 19 November 2008, 11:04:10
Quote
Hi Pete, I dont mind waitng, I have used ebay for years, check feedback, look at thier history and do as much homework as I can.  When I place a bid these days I allways do it thinking it may come to a loss and that I may lose my money.

I have just put 2 complaints into Royal Mail.

1st one was about posties just sticking cards through the door saying I have missed them and need to collect a parcel/package.  The other complaint is about the delays.

Lets see what comes of it.

a book of stamps probably  >:(
Title: Re: Royal Mail
Post by: MickAP on 19 November 2008, 16:23:46
Usually it's 15 days you have to wait before Royal Mail will do anything about delayed/lost items.
Agree the service has gone down hill of late and it's not getting any better even though they will have you believe otherwise.
Can honestly say I am very weary of who I buy off on Ebay and some buyers (off me) are to say the least dopey.
Had one buyer who gave me an address to post to then she moved house, never gave her new address then asked why she had not recieved the packet, dopey or what.


Mick
Title: Re: Royal Mail
Post by: Mr Skrunts on 25 November 2008, 19:17:44
2nd complaint has been made today and has been escalated.  Just waiting for a depot manager to ring me back (terribly sorry old boy, I am a little tired)


Still waiting for all packages.

also bought an item off ebay yesterday at 3pm, National Express delivered at 11am this morning..

-12 post office V +1 Couriers
Title: Re: Royal Mail
Post by: Danny on 25 November 2008, 19:19:26
12 packages?????????

your postman's gonna be in the papers after being arrested for mail theft by the look of it!!
Title: Re: Royal Mail
Post by: Mr Skrunts on 25 November 2008, 19:51:36
Quote
12 packages?????????

your postman's gonna be in the papers after being arrested for mail theft by the look of it!!


I bloody hope so.
Title: Re: Royal Mail
Post by: willyboy on 25 November 2008, 20:17:51
It's usually down to seller who does'nt get his arse moving & says there posted had one sometime ago assured me absolutely sent about 10 days ago, he said give it a cple more days before you contact paypal etc  F**** stuff arrived next day with yesterdays post mark lying git ! >:(

Its getting to point now where I :y only buy when I can collect locally or meet half way !
Title: Re: Royal Mail
Post by: HolyCount on 25 November 2008, 21:57:59
Just had a parcel arrive today -- posted 1st Class Recorded on 30th November !!!  Bl**dy thing must have walked !!!!  And ... to add insult to injury it was left by the postman outside of next door, unsigned for !!!!
Title: Re: Royal Mail
Post by: Danny on 25 November 2008, 22:26:50
Quote
Just had a parcel arrive today -- posted 1st Class Recorded on 30th November !!!  Bl**dy thing must have walked !!!!  And ... to add insult to injury it was left by the postman outside of next door, unsigned for !!!!


 :o LAST YEAR??????
Title: Re: Royal Mail
Post by: waspy on 25 November 2008, 23:08:16
Quote
Quote
Just had a parcel arrive today -- posted 1st Class Recorded on 30th November !!!  Bl**dy thing must have walked !!!!  And ... to add insult to injury it was left by the postman outside of next door, unsigned for !!!!


 :o LAST YEAR??????

That's what i was thinking ;D ;D ;D PMS
Title: Re: Royal Mail
Post by: Mr Skrunts on 26 November 2008, 11:50:26
Quote
2nd complaint has been made today and has been escalated.  Just waiting for a depot manager to ring me back (terribly sorry old boy, I am a little tired)


Still waiting for all packages.

also bought an item off ebay yesterday at 3pm, National Express delivered at 11am this morning..

-12 post office V +1 Couriers

-12 Post Office V +2 Couriers

Annother parcel ordered yesterday has allready arrived.
Title: Re: Royal Mail
Post by: Vamps on 26 November 2008, 23:32:37
Well I bought 3 items on ebay, 2 on Sunday and 1 on Monday, all arrived today through Royal Mail, put in the porch despite 2 requiring a signature, good local post man. :y :y :y
Title: Re: Royal Mail
Post by: Danny on 27 November 2008, 00:03:25
the lazy fkers never bother asking for signatures for recordeds here either
Title: Re: Royal Mail
Post by: albitz on 27 November 2008, 00:22:49
I call them Royal Snail.  :)
Title: Re: Royal Mail
Post by: SheWhoMustNotBeOUTBID on 27 November 2008, 08:37:03
U are right some of it depends on the seller.  I know on occasions I have been guilty of sending out on day 2 rather than day 1when when its been busy and there's a delay getting the part out of the car.  A couple of times it was slightly longer but that's out of 200 plus items.  But I also have been on the other end, waiting two weeks for something only to find seller has not even sent it out and yes, it is annoying.

BUT altho I have had the other sort, I have a dream of a postman.  If he can't post something thru door and I'm not answering he either leaves a parcel on the front step under something or round the back.  I find that helpful and round here its not gonna get stolen. Normally u can set your clock by him.  Can always tell when he's away, postage goes up the spout.  

It was much worse when I lived in London, it seemed like I would get everyone's post BUT my own.  Had one guy and once he started delivering my post went from 9.30 delivery to after 11.  Then one day I saw him sauntering down the road towards my house.  He'd have been a good candidate for the tortoise role in a certain fable.  Complained cause post was also going missing a lot and he disappeared shortly afterwards.

Having said all that tho, generally speaking I find my post pretty fast and I rarely find one doesn't turn up at all.