Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Marie on 11 January 2009, 15:40:12

Title: defence housing is getting it on tuesday!
Post by: Marie on 11 January 2009, 15:40:12
well i moved house in aug 08 nice house but it cam with its own problems.

the biggest one we have at the mo is the lounge has a stain on the carpet ( carpet is a cream colour) which looks like mould its been growing so i shampooed the carpet as i normally do on a monthly basis and the stain srunk again. well over 3wks it grew again its a patchy stain that covers an area thats 2 1/2m by 1 1/2 mtrs. the other thing is even with the curtains closed and the radiators on full wack the room is always cold! you can feel the damp under the floor even the dogs wont lie on the floor in the lounge unless the rug is down.

well they have been out over x mas to look at it and said they would come back on tuesday to have another look.

i am not happy i am concerned its more then just a stain and she had the cheek to say its our life style and the dogs are the cause of the problem. the dogs anit allowed in the lounge unless shanes in bed and even then they are only in the lounge for an hour or 2.

what do you think it could be?

i want them to rip the carpet up and look underneath the floor board to see if the damp cover has been pearced and then i want them to change the carpet! or at least have it professionally clean which it was before we moved in and even then they couldnt get the stain out!
Title: Re: defence housing is getting it on tuesday!
Post by: nick v6 on 11 January 2009, 15:44:29
you aint got any water pipes of some sort running under the floor that may be leaking and coming up the floor

silly question does the stain that keeps reappearing smell in any way like sewerage
Title: Re: defence housing is getting it on tuesday!
Post by: Marks DTM Calib on 11 January 2009, 15:47:54
If they are floor boards then there wont be a damp membrane but the under floor space should be vented.

No idiots done anything outside to the drive are paths thats blocked the vents have they?
Title: Re: defence housing is getting it on tuesday!
Post by: Marie on 11 January 2009, 15:48:44
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you aint got any water pipes of some sort running under the floor that may be leaking and coming up the floor

silly question does the stain that keeps reappearing smell in any way like sewerage

i havent actually got down and smelt the carpet to be honest.

i might have a smell later! lol

i surely hope its not otherwise they are getting both barrels......
Title: Re: defence housing is getting it on tuesday!
Post by: Marie on 11 January 2009, 15:49:55
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If they are floor boards then there wont be a damp membrane but the under floor space should be vented.

No idiots done anything outside to the drive are paths thats blocked the vents have they?

i dont know if they are floor boards just asuming i have been told its a floating floor .....what ever that means. we only have one air brick and its alll clear.
Title: Re: defence housing is getting it on tuesday!
Post by: Marks DTM Calib on 11 January 2009, 15:52:24
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If they are floor boards then there wont be a damp membrane but the under floor space should be vented.

No idiots done anything outside to the drive are paths thats blocked the vents have they?

i dont know if they are floor boards just asuming i have been told its a floating floor .....what ever that means. we only have one air brick and its alll clear.

depends when it was built really....is the floor springy at all?

The fact there is an air brick sudgests its either a block and beam floor with a DPM and insultion with a top layer of 18mm chip board (rare before the 90's) or a floating wood floor (probably the favourite.

One air brick isnt much!.
Title: Re: defence housing is getting it on tuesday!
Post by: Marie on 11 January 2009, 15:54:08
the house is 8/9yrs old.

springy.......you can feel the washing machine on full spin through the floor.

we did say to the lady that one air brick anit enough but i am not a builder
Title: Re: defence housing is getting it on tuesday!
Post by: HolyCount on 11 January 2009, 16:03:41
Sorry to say MOD Housing ws built to a low spec!!!  One air brick sounds like at least three too few ( you need air to circulate -- so it needs more than one way in and out).  

I would insist on the carpet coming up --- what will housing do if the boards are rotting and someone gets injured going through ?

Might be worth having a word with Environmental Health too.
Title: Re: defence housing is getting it on tuesday!
Post by: Marie on 11 January 2009, 16:15:16
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Sorry to say MOD Housing ws built to a low spec!!!  One air brick sounds like at least three too few ( you need air to circulate -- so it needs more than one way in and out).  

I would insist on the carpet coming up --- what will housing do if the boards are rotting and someone gets injured going through ?

Might be worth having a word with Environmental Health too.

what would enviromentle health do?

i am sat now and i can feel a draft accross my feet.  at very least i want the carpet up and cleaned.

i think that is reasonable to ask for just donno haw far to push dhe.
Title: Re: defence housing is getting it on tuesday!
Post by: HolyCount on 11 January 2009, 16:39:11
If you have a mould problem, spores can effect your health -- and that of the littl'un.  They need to investigate and eradicate the cause.
Title: Re: defence housing is getting it on tuesday!
Post by: Gaffers on 11 January 2009, 16:52:11
If you dont get an acceptable response next week you escalate it up the chain with MHS and DE/  Give me a PM and I can get you the corrent addresses  :y
Title: Re: defence housing is getting it on tuesday!
Post by: Marie on 11 January 2009, 17:25:12
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If you dont get an acceptable response next week you escalate it up the chain with MHS and DE/  Give me a PM and I can get you the corrent addresses  :y

cool i will just do that,

we wont know its mould until we look at the underlay which means ripping the carpet up and that means i have to move my 3ft fish tank which anit an easy job.

Title: Re: defence housing is getting it on tuesday!
Post by: Danny on 11 January 2009, 21:37:14
Quote
well i moved house in aug 08 nice house but it cam with its own problems.

the biggest one we have at the mo is the lounge has a stain on the carpet ( carpet is a cream colour) which looks like mould its been growing so i shampooed the carpet as i normally do on a monthly basis and the stain srunk again. well over 3wks it grew again its a patchy stain that covers an area thats 2 1/2m by 1 1/2 mtrs. the other thing is even with the curtains closed and the radiators on full wack the room is always cold! you can feel the damp under the floor even the dogs wont lie on the floor in the lounge unless the rug is down.

well they have been out over x mas to look at it and said they would come back on tuesday to have another look.

i am not happy i am concerned its more then just a stain and she had the cheek to say its our life style and the dogs are the cause of the problem. the dogs anit allowed in the lounge unless shanes in bed and even then they are only in the lounge for an hour or 2.

what do you think it could be?

i want them to rip the carpet up and look underneath the floor board to see if the damp cover has been pearced and then i want them to change the carpet! or at least have it professionally clean which it was before we moved in and even then they couldnt get the stain out!
 

Rug Doctor (homebase), if that fails, i say look into the history of the property and have an exorcism carried out
Title: Re: defence housing is getting it on tuesday!
Post by: Marie on 11 January 2009, 21:42:56
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Rug Doctor (homebase), if that fails, i say look into the history of the property and have an exorcism carried out

they can get it done. and just wondering what would an exorcism acheive?
Title: Re: defence housing is getting it on tuesday!
Post by: Danny on 11 January 2009, 22:26:26
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Rug Doctor (homebase), if that fails, i say look into the history of the property and have an exorcism carried out

they can get it done. and just wondering what would an exorcism acheive?

strange goings on from underneath the floor could be that or a spiritual nature? ;D
Title: Re: defence housing is getting it on tuesday!
Post by: Vamps on 12 January 2009, 00:43:36
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Quote
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Rug Doctor (homebase), if that fails, i say look into the history of the property and have an exorcism carried out

they can get it done. and just wondering what would an exorcism acheive?

strange goings on from underneath the floor could be that or a spiritual nature? ;D

Agreed, it is the floating floor that does it..........spooooooky... :D
Title: Re: defence housing is getting it on tuesday!
Post by: Marie on 12 January 2009, 09:58:07
funny guys!

ill let you know how it goes  :y
Title: Re: defence housing is getting it on tuesday!
Post by: sev on 12 January 2009, 12:22:37
alternatively tell them that the newsdesk at the sun want to send a photographer and a reporter over, as this has got some mileage.  :y
Title: Re: defence housing is getting it on tuesday!
Post by: Marie on 13 January 2009, 11:34:38
well they have been and gone!

after trying to acuse me that its my fault cos i clean the carpet too often  >:( >:( >:( they have reluctantly agreed to replace the carpet.

only because if they rip the carpet up they still have to pay for the old carpet to be refitted so they might aswell replace it.

as well as the lounge floor they are trying to say its nothing serious and the patio doors might need refitting cos they could be causing the draft? my butt  to be honest they havent a clue what they are talking about!!!!!! ;D ;D

what gets me though is what happens now.......

she orders the new carpet today! i get a letter
they come round to fit it. but at no point has she said that a builder will be round the same day as the fitters to inspect the floor which is the whole reason for ripping up the carpet! :-/ :-/ :-/
has to be done within 28 days according to their rules/policy.


well at least i get a new carpet. its now just the hastle of emptying the room and moving it oh and to add i have a 3ft fish tank that is going to have to be empted to move it!
Title: Re: defence housing is getting it on tuesday!
Post by: HolyCount on 13 January 2009, 12:19:54
What I would do ---- if they won't have someone to inspect the floor when the carpet is up -- is have a good poke myself -- if anything looks suspect phone her and tell her to get round there before you allow the new carpet to be laid.  After all -- it's their budget you are saving --- if there is a problem with the floor, it will only happen again!

Hopefully it will be something as simple as the previous owners spilt something on the carpet which soaked into the underlay (if not foam backed -- they must replace that too !!!! ). They would have got it out of the top layer but it is still leeching through from underneath!!!
Title: Re: defence housing is getting it on tuesday!
Post by: boxer boy on 13 January 2009, 20:00:32
a floating floor is a wood floor laid on25 or50 mill of polystyrene or similar insulation, if its a damp patch it could be coming from anywhere.
Title: Re: defence housing is getting it on tuesday!
Post by: Woodfull on 13 January 2009, 20:37:44
Hi Marie,

has anybody else looked at this for you apart from defence housing??

I've had experience with them before myself (been a crab for nearly 30 years now) and I haven't a good word for them!!

Rad pipes I reckon, failing that where does the water mains come in??

Sounds like you in the newer houses in Ilch ??

I also know some of the RAF guys who live on or near the patch, might be able to get some info!! :y :y

Offer of help if you need it :y
Title: Re: defence housing is getting it on tuesday!
Post by: Mr Skrunts on 13 January 2009, 20:44:23
Make sure you have your camera handy and fully charged up, then when the carpet gets lifted and you see something iffy then take plenty of pics of it to show them.
Title: Re: defence housing is getting it on tuesday!
Post by: HolyCount on 13 January 2009, 21:12:07
'fraid MOD housing was built to a budget and often sub-standard. Even if OK on construction the maintenance over the years will have been non-existent!