Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: P_Russell on 26 February 2009, 08:43:52

Title: eBay
Post by: P_Russell on 26 February 2009, 08:43:52
I just wanted to pass on my recent experiences of eBay as a word of warning to you all....

Over the past 5 or 6 years I've bought a few items off ebay - mainly car bits, ink cartridges etc, probably only about 70-80 things in all with 100% feedback. I connect from a  very secure (heavily firewalled) connection and use a high security password etc.

3 times last year I had my account suspended by ebay due to someone fraudulently accessing it and selling stuff - the last time was a load of dodgy ipods and I only found out when my email was filled with disgruntled customers!  I informed ebay and told the buyers to get in touch too.  In the end ebay closed my account due to 'continued seller dissatisfaction', despite me extensively arguing my case that I had NEVER sold anything on ebay.  I managed to re-register under a new account, different email adddress etc but they have now linked the two accounts and closed that too - even though I'm still waiting for something to be delivered that I bought & paid for on Monday.

So, I appealled yet again only to be told to go away and if I keep sending emails they may be read but won't be replied to..... >:(

In short their security measures must be shocking if this can happen.  I now have no way of buying anything through ebay. :-[  Whilst this is irritating, it's not as annoying as the fact that I did everything possible to secure my account, but the b@st@rds atill got in!! >:( >:(
Title: Re: eBay
Post by: Jimbob on 26 February 2009, 08:48:58
I'd love to know how they do it, I really suspect insider info  >:(
Title: Re: eBay
Post by: P_Russell on 26 February 2009, 08:50:57
I thought the same - to me it should be obvious going on IP address, selling patterns, history of items traded etc.....
Title: Re: eBay
Post by: Lazydocker on 26 February 2009, 08:55:41
Quote
I'd love to know how they do it, I really suspect insider info  >:(

Me too >:( >:( >:(
Title: Re: eBay
Post by: TheBoy on 26 February 2009, 09:00:49
Obviously the most common way is the spoofed emails. Never, ever, ever click on links in emails, no matter who sent it.

Lucky guess on password is another - I've heard that accounts not used much are targetted by the hackers, as it will likely take longer to get noticed.
Title: Re: eBay
Post by: Gaffers on 26 February 2009, 09:05:39
I have had a similar one recently where they detected fraudulent use of my account before I did, which was pretty good.  However a week on and I still cant get into my account.  I have a dispute ongoing and I have missed a boat trailer auction that was purfect for my needs.

I will cut and paste the email thread later on to show you how incompetant they really are.
Title: Re: eBay
Post by: P_Russell on 26 February 2009, 09:07:24
Believe me - I'm very careful with spoof emails etc.  I had the credit card and bank account done a couple of years ago and have been exceptionally careful since then
Title: Re: eBay
Post by: Sad on 26 February 2009, 09:23:13
My account was hacked into a few years back while I was on holiday.  In the time that I was away, it was hacked, a load of fake watches listed, ebay saw that it had been hacked, and suspended my account.  I came home to a load of crazy emails and an ebay account I couldn't use...   :o
Title: Re: eBay
Post by: TheBoy on 26 February 2009, 11:38:21
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Believe me - I'm very careful with spoof emails etc.  I had the credit card and bank account done a couple of years ago and have been exceptionally careful since then
Knowing your bro, I guessed my most common emails above wouldn't apply to you, unless by chance they managed to crack the password.

Do you use a different password for ebay?  Remember, website owners may have access to passwords you use for that site...
Title: Re: eBay
Post by: Martin_1962 on 26 February 2009, 13:05:58
Quote
Quote
Believe me - I'm very careful with spoof emails etc.  I had the credit card and bank account done a couple of years ago and have been exceptionally careful since then
Knowing your bro, I guessed my most common emails above wouldn't apply to you, unless by chance they managed to crack the password.

Do you use a different password for ebay?  Remember, website owners may have access to passwords you use for that site...


I really annoyed Sue by changing her paswords on sites to something really difficult - gave her that option or let it get hacked.
Title: Re: eBay
Post by: TheBoy on 26 February 2009, 13:08:23
Quote
Quote
Quote
Believe me - I'm very careful with spoof emails etc.  I had the credit card and bank account done a couple of years ago and have been exceptionally careful since then
Knowing your bro, I guessed my most common emails above wouldn't apply to you, unless by chance they managed to crack the password.

Do you use a different password for ebay?  Remember, website owners may have access to passwords you use for that site...


I really annoyed Sue by changing her paswords on sites to something really difficult - gave her that option or let it get hacked.
I apply a GPO to Mrs TheBoy about her windows password...  ...I got some stern looks initially ::)
Title: Re: eBay
Post by: P_Russell on 26 February 2009, 13:20:32
yep - always use separate passwords and change them regularly.  I think I have fallen foul to ebays rule of -4 feedback means you get the boot, ie I didn't buy enough stuff to get sufficient +ve feedback to counteract all the -ve received by the fraudster.

So the moral is - the more +ve feedback you get the more you can get away with ripping people off......
Title: Re: eBay
Post by: TheBoy on 26 February 2009, 13:24:28
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yep - always use separate passwords and change them regularly.  I think I have fallen foul to ebays rule of -4 feedback means you get the boot, ie I didn't buy enough stuff to get sufficient +ve feedback to counteract all the -ve received by the fraudster.

So the moral is - the more +ve feedback you get the more you can get away with ripping people off......
Oh good, everyone give me all your money ;D
Title: Re: eBay
Post by: TheBoy on 26 February 2009, 13:25:34
Quote
yep - always use separate passwords and change them regularly.  I think I have fallen foul to ebays rule of -4 feedback means you get the boot, ie I didn't buy enough stuff to get sufficient +ve feedback to counteract all the -ve received by the fraudster.

So the moral is - the more +ve feedback you get the more you can get away with ripping people off......
Have you tried calling the mongruls?