Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Dan1005 on 22 March 2010, 17:41:58

Title: Insurance Idiot
Post by: Dan1005 on 22 March 2010, 17:41:58

So just got off the phone with the Insurance guy regarding the replacement of the oil cooler in the omega.. I bought it 2 months ago and for the last few weeks have been battling to get a reply from the insurance company as it came with a 1 year engine insurance.
Finally got a call back from the company today and the bloody moron on the phone (who claimed to be the mechanic) tried to tell me that my insurance claim was invalid because.. wait for it....
oil coolers do not exist yep, according to him there is no such thing as an oil cooler in a cars engine.
What an absolute moron, i'm off down there wednesday morning with the car to battle it out. He was reluctant to set up a time, but we got there in the end..
Then he tries to claim it could take a few weeks to fix...

Going to struggle to keep composed on Wednesday morning methinks..

Title: Re: Insurance Idiot
Post by: albitz on 22 March 2010, 17:46:22

Print off the maintenance guide and take it with you. tell him to use it as a suppository. :y ;D

Title: Re: Insurance Idiot
Post by: Richie London on 22 March 2010, 17:47:16

Quote

So just got off the phone with the Insurance guy regarding the replacement of the oil cooler in the omega.. I bought it 2 months ago and for the last few weeks have been battling to get a reply from the insurance company as it came with a 1 year engine insurance.
Finally got a call back from the company today and the bloody moron on the phone (who claimed to be the mechanic) tried to tell me that my insurance claim was invalid because.. wait for it....
oil coolers do not exist yep, according to him there is no such thing as an oil cooler in a cars engine.
What an absolute moron, i'm off down there wednesday morning with the car to battle it out. He was reluctant to set up a time, but we got there in the end..
Then he tries to claim it could take a few weeks to fix...

Going to struggle to keep composed on Wednesday morning methinks..

put a complaint in to the insurance ombudsman if no joy

Title: Re: Insurance Idiot
Post by: STMO999 on 22 March 2010, 18:06:44

Quote

Quote

So just got off the phone with the Insurance guy regarding the replacement of the oil cooler in the omega.. I bought it 2 months ago and for the last few weeks have been battling to get a reply from the insurance company as it came with a 1 year engine insurance.
Finally got a call back from the company today and the bloody moron on the phone (who claimed to be the mechanic) tried to tell me that my insurance claim was invalid because.. wait for it....
oil coolers do not exist yep, according to him there is no such thing as an oil cooler in a cars engine.
What an absolute moron, i'm off down there wednesday morning with the car to battle it out. He was reluctant to set up a time, but we got there in the end..
Then he tries to claim it could take a few weeks to fix...

Going to struggle to keep composed on Wednesday morning methinks..

put a complaint in to the insurance ombudsman if no joy

Might not have one in Bratislava  ;D

Title: Re: Insurance Idiot
Post by: Xplicit 2.0 on 22 March 2010, 18:07:59

sounds to me mate you should probably jus forget the insurance and take it to a mechanic who actually KNOWS what he is doing... not only does this guys think there is no oil cooler, but he would probs be the one to fix it.... no thanks, i would sooner pay out my own pocket than have a bodger do something he aint heard off :-X :-X :-? :-?

Title: Re: Insurance Idiot
Post by: bri cox on 22 March 2010, 18:11:57

so that pipe is just for show then i must get rid off it and lose the extra weight and save on fuel lol ;D ;D

Title: Re: Insurance Idiot
Post by: Richie London on 22 March 2010, 18:44:10

can you not get a picture of it and send it to him by email and sak him what it is. that'll shut him up