Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: richardirv on 06 April 2010, 16:37:52
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I have had o2 broadband for over a year and its wifi has always been solid, i recently got an updated router "o2 wireless box II" since install it has also been solid for over a month then suddenly I started experiencing drop outs on 2 machines so It was definatly not the computer's.
Drop outs then moved onto no connection at all. I tried all I knew, restarted router, reset router, tried different channels. No change!
I started noticing a new wifi signal (A Sky router) and I am sure its related, like they are conflicting.
I went through every channel and found that channel 8 would work, but then drop out the next day and I would have to change the channel to 9.
I am now having to change channels on a daily basis and its getting annoying.
Can anyone help?
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Is somebody close to you (I'm assuming you live on a housing estate not at work in an industrial estate) has a new high output router designed for use in a large complex installed in his house?
They can be 8 times more powerful in signal and range than a "domestic" one, and can cause this effect. I live close to an industrial estate and used to have the same problem, went to an obscure router from ebay, and that cured it cos it was oon a frequency miles away.
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I think its just a standard sky router but its a strong signal (4 bars most of the time). I can't say 100% that its new to the area, but I just don't remember seeing it before.
Just something else to note, My neighbour's wifi has also stopped working but he only uses for xbox 360 so I just gave him an network cable and hard wired it for him, he is moving soon and didn't see the point in faffing around.
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Find out what channel the Sky router is on, and move yours the furthest away.
Also, what colour is the wi-fi LED on your router?
If it's anything other than green then the radio part of the router has gone the same way a lot of others have gone (it's shagged).
The router you have is also prone to overheating, quite well documented and known about.
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I don't know the people who I suspect and to be honest the house is further away than I would of expected the wifi to work. I also don't know or speak to the people in that house.
My wifi light is orange and flashes when in use, but this is how the manual says it should work.
I do have a optical splitter box on top of my router which I could take off but I doubt that should hurt the wifi. Will give it a whirl when i get home though, other than that its stays pretty cool.
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I don't know the people who I suspect and to be honest the house is further away than I would of expected the wifi to work. I also don't know or speak to the people in that house.
You don't need to know or speak to them, download a proggy called Netstumbler and that will tell you all about the wi-fi hotspots it picks up.
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I don't know the people who I suspect and to be honest the house is further away than I would of expected the wifi to work. I also don't know or speak to the people in that house.
You don't need to know or speak to them, download a proggy called Netstumbler and that will tell you all about the wi-fi hotspots it picks up.
Ok sweet, i'll try that when i get home. Thing is i'm sure this sky router must be on auto or summat other wise why would i have to change channels every day?
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Just hardwire all of yours and stick a WiFi jammer up ;D ;D ;D
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Have you still got your old router than you can swap back to and try to see if the problem goes away.
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Just hardwire all of yours and stick a WiFi jammer up ;D ;D ;D
Thought about that, I can probably wire up my gaming rig but the other machine is a laptop so not really viable. :y
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Have you still got your old router than you can swap back to and try to see if the problem goes away.
Unfortunately not, I sent it back to o2!
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What have O2 said? Assuming you've contacted them as the new router isn't fit for purpose ;) Get them to fault find it instead of you :P
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I did phone them initially when I couldn't get any wifi to connect at all, at the time I had only tried a few channels.
The guy on the phone tapped into my router and changed the channel, apparently to one I hadn't tried and It all came back up so I put the phone down, 10 minutes later I lost all conections again, which is when i started going through all the channels starting from 1 until I got a connection back. which ended up being 8, but I still get drop outs and have to change channel most days.
I should really get back in touch and see what they say but I rekon the limit of their knowledge will be at changing the channels, which is what I have already tried. :'(
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Not fit for purpose then! You shouldn't need to keep changing the channels every time it drops out. Phone 'em back and insist on an engineer.
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Its just with it working fine for a month and then to suddenly stop, initially made me think it wasn't the router, more the enviroment changing. But It could be just faulty.
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Thing is i'm sure this sky router must be on auto or summat other wise why would i have to change channels every day?
I went through a phase of having to change channels on mine when the local IT guru got his broadband (Sky funnily enough).
A few days of pissing about with the limited crap that O2 supply soon saw me replacing it with something slightly better, then flashing it with a new firmware so I could push the wi-fi transmit power up to a sensible level rather than rely on the crap nanny says is good for us, as well as put it on a channel not available in the UK.
Not fit for purpose then! You shouldn't need to keep changing the channels every time it drops out. Phone 'em back and insist on an engineer.
If it's nothing more than the wi-fi signal from the router being obliterated by a stronger signal from elsewhere, then the "not fit for purpose" argument is out of the door.
Besides, if the router is even suspected as f*cked then O2 replace it immediately anyway.
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Try a free program called InSSIDer ... it shows you all the wireless networks around you and what channel they are on ... you then choose a free channel , this rules out interference :y
http://www.metageek.net/products/inssider
:y
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Try a free program called InSSIDer ... it shows you all the wireless networks around you and what channel they are on ... you then choose a free channel , this rules out interference :y
http://www.metageek.net/products/inssider
:y
I was just about to post this as well its an excellent program, I have found the sweet spot in my area where there is no crossover problems :y
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Some interesting stuff mentioned here.
will any of the software monter people trying to access your connection as it seems we still have problems with wireless and someone local to us. Seems there is also still activivty with mobile phones but just cant put a finger on whether the WiFi and mobile issues are related and have run out of idea's what to check and what to look for as I dont have wireless internet of issues with my phone ( I think)
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Is the router itself rebooting / resyncing the line, or just the wireless dropping out?
my O2 livebox 2 used to resync a lot, there are alternative BE (the same company) firmware's out for it which go straight on and are much more robust.
mine barely ever resyncs now, and holds a fast speed for the line :y
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Is the router itself rebooting / resyncing the line, or just the wireless dropping out?
my O2 livebox 2 used to resync a lot, there are alternative BE (the same company) firmware's out for it which go straight on and are much more robust.
mine barely ever resyncs now, and holds a fast speed for the line :y
No the line is stable, I have one machine hard wired in and the internet is fine even when the wireless isn't working. I did have drop out issues when I first got o2 broadband over 12 months ago but that was due to it trying to pull down 16meg and the noise on the line could not cope, so they changed the noise tolerance to make it more stable. It does make it slower but I still get 12meg which is still good in my book.
I tried InSSIDer last night, my wifi was working on channel 8 but it showed an overlap as there are 3 other routers all on channel 11, so I changed to channel 6. This showed no overlap but I couldn't get the laptop to connect to it on 6 at all. It would intermittently appear on the wifi list and then immediately dissapear.
Will try again tonight and see if the other routers in the area are still on channel 11 as I'm sure at least one of them must be automatically changing channels or something which keeps knocking my channel 8 out etc.....
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I tried InSSIDer last night, my wifi was working on channel 8 but it showed an overlap as there are 3 other routers all on channel 11, so I changed to channel 6. This showed no overlap but I couldn't get the laptop to connect to it on 6 at all. It would intermittently appear on the wifi list and then immediately dissapear.
Manually configure the wi-fi card to work on channel 6
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I tried InSSIDer last night, my wifi was working on channel 8 but it showed an overlap as there are 3 other routers all on channel 11, so I changed to channel 6. This showed no overlap but I couldn't get the laptop to connect to it on 6 at all. It would intermittently appear on the wifi list and then immediately dissapear.
Manually configure the wi-fi card to work on channel 6
I also tried that last night, it didn't work. :'(
Forgot to mention, my mobile phone won't connect either, same thing ssid shows then disapears intermitently