Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Richie London on 22 April 2010, 09:01:14

Title: santander bank
Post by: Richie London on 22 April 2010, 09:01:14
someone has hacked my account. just had a call from my bank, said there has been a lot of activity on my account. so they have suspended my account until i go down the bank and change all my details. dont know if they have taken anything until i get there either.  >:( >:(
Title: Re: santander bank
Post by: Richie London on 22 April 2010, 09:08:27
just finished scanning and picked up 2 trojans. hopefully will have got the tinker. and i am so careful what i open and what sites i go on now.
Title: Re: santander bank
Post by: STMO999 on 22 April 2010, 09:23:09
There was something about this on the news yesterday. Didn't catch it all but, apparently, this is the latest virus aimed at bank accounts.

I get fed up doing scans, but here we go again......
Title: Re: santander bank
Post by: Xplicit 2.0 on 22 April 2010, 09:31:48
most common way of getting said details is using key loggers... best thing to do, even if your PC is virus free, is use the On-Screen keyboard... each key on a keyboard has a set machine code... where as a mouse will only have a few (depending on the number of buttons it has). And with the on-screen keyboard you are only using 1 button to hit different "keys".... alot harder, if not, impossible to work out what was typed (unless of course they are using some sort of VNC type program or something similar to remote assistance... in which case they can see everything your doing, banking or not :-X )
Title: Re: santander bank
Post by: Richie London on 22 April 2010, 09:32:29
bank just rang again nothing has gone from my account. just got to get to the bank later to change all my internet details.  :(
Title: Re: santander bank
Post by: Mr Skrunts on 22 April 2010, 09:35:54
By default remotw assistance is active after a reinstall, it.s the 1st thing I chanege
Title: Re: santander bank
Post by: Richie London on 22 April 2010, 09:36:31
last time it happened it was when i was working in chester and the bank took 3 days to realise i was drawing money out in chester and boston,america on the same day,and that was only cause they took $500 in 1 hit after all the small amounts.
Title: Re: santander bank
Post by: cem_devecioglu on 22 April 2010, 09:40:19
Quote
most common way of getting said details is using key loggers... best thing to do, even if your PC is virus free, is use the On-Screen keyboard... each key on a keyboard has a set machine code... where as a mouse will only have a few (depending on the number of buttons it has). And with the on-screen keyboard you are only using 1 button to hit different "keys".... alot harder, if not, impossible to work out what was typed (unless of course they are using some sort of VNC type program or something similar to remote assistance... in which case they can see everything your doing, banking or not :-X )

yep.. more safe.. but even on it the order of letters must change randomly and the code sent must be crypted..

as a rule I never do any transaction on any pcs..

old style ink and white paper ;D
Title: Re: santander bank
Post by: Xplicit 2.0 on 22 April 2010, 09:45:17
Quote
Quote
most common way of getting said details is using key loggers... best thing to do, even if your PC is virus free, is use the On-Screen keyboard... each key on a keyboard has a set machine code... where as a mouse will only have a few (depending on the number of buttons it has). And with the on-screen keyboard you are only using 1 button to hit different "keys".... alot harder, if not, impossible to work out what was typed (unless of course they are using some sort of VNC type program or something similar to remote assistance... in which case they can see everything your doing, banking or not :-X )

yep.. more safe.. but even on it the order of letters must change randomly and the code sent must be crypted..

i dont see why the order of the letters must be changed... the keyboard and mouse work on interrupts... wear they are relative to the screen would make no difference (unless its touch screen in which case im sure theres a way to work out whats in what area at a given time)
as for encrypting... well, its machine code, i would have thought there would be a need for it, and is there even a way to encrypt machine code?
Title: Re: santander bank
Post by: Mr Skrunts on 22 April 2010, 09:49:23
Xplicit.  A lot of us understand a lot of what you are saying, some understand it completely.  But what you have to understand is that there are a lot of computer numptys on here, as well as car numptys which is why a lot of people ask the questions they do.

2 or 3 times you have mentioned they are no good, even though others support these programs.  Computer maintainence to some is like car maintainence to others, some do a bit, some are meticulus and other's simply sit up and pay attention when something goes wrong.

Would be helpfull over a period of time if anyone could post information or links or just a quick explanation to help other's  even at times just explain why they have a problem, what may have caused it and how it can be rectified.


As I mentioned yesterday, untidy progrsam lists, temporary internet cache, desktop icons, and even the ammount of dree hard disk space all play a part in a systems performance, even the desktop wallpaper has an affect depending on it's size etc etc.  But even those that do these regular checks are not allways aware of "Programs" that sneak onto the machines.

Lets face it, people dont and wont know how to sort it if they dont understand it.  :y
Title: Re: santander bank
Post by: Xplicit 2.0 on 22 April 2010, 09:52:28
eh? im confused now...
what have a said 2 or 3 times as being no good?
i was only suggesting a good way to help prevent these things, if its offending people i will stop
and to be honest, if you dont know simple things like on screen keyboard, then i dont think u should be banking online anyway  :-X
Title: Re: santander bank
Post by: Mr Skrunts on 22 April 2010, 09:53:35
santander bank own the building society my mate used to bank with.  Had his motgage and savings and maybe another account of some short, maybe a deposit cheque account.

Seems funny how his 2 accounts had money go missing, £7500+ and £900+ and the only other banks/building sociry that friends have had issue with are under the santander owner ship.  :-/
Title: Re: santander bank
Post by: cem_devecioglu on 22 April 2010, 09:54:49
Quote
Quote
Quote
most common way of getting said details is using key loggers... best thing to do, even if your PC is virus free, is use the On-Screen keyboard... each key on a keyboard has a set machine code... where as a mouse will only have a few (depending on the number of buttons it has). And with the on-screen keyboard you are only using 1 button to hit different "keys".... alot harder, if not, impossible to work out what was typed (unless of course they are using some sort of VNC type program or something similar to remote assistance... in which case they can see everything your doing, banking or not :-X )

yep.. more safe.. but even on it the order of letters must change randomly and the code sent must be crypted..

i dont see why the order of the letters must be changed... the keyboard and mouse work on interrupts... wear they are relative to the screen would make no difference (unless its touch screen in which case im sure theres a way to work out whats in what area at a given time)
as for encrypting... well, its machine code, i would have thought there would be a need for it, and is there even a way to encrypt machine code?


well, a trojan or a virus can simply work like a screen scanner.. and if you dont change the letters and the related encryption , not too much work necessary to solve after some flow of data..

remember the Bletchly park.. how they solve the german machine.. :)
Title: Re: santander bank
Post by: Xplicit 2.0 on 22 April 2010, 09:58:20
oh i see... seems like alot of time and effort to be fair :-/
Title: Re: santander bank
Post by: Kevin Wood on 22 April 2010, 10:02:14
Quote
i dont see why the order of the letters must be changed...

Because it's as easy to intercept the locations of mouse clicks as it is to log keypresses, and if the relative positions of the keys on the screen are always the same, it's not that hard to deduce what the user is typing.

Kevin
Title: Re: santander bank
Post by: Xplicit 2.0 on 22 April 2010, 10:06:35
i see now, i take it it would be the same for where the keyboard actually is on the screen as well?
learn something new everyday look  :y

so how about "short keys"? could that not be used as a safer way as your only pressing one key but have it representing many characters?
Title: Re: santander bank
Post by: cem_devecioglu on 22 April 2010, 10:10:33
Quote
oh i see... seems like alot of time and effort to be fair :-/

most banks are using the same keyboard interface,
(I worked for a bank IT for 6-7 years..)

no one bothers to rewrite it..

second you need to agree with some net working guy.. to go in line at some specific point and use network sniffer..

upto now easy..

problem is physically withdrawing money without showing your identification ;D ;D
Title: Re: santander bank
Post by: cem_devecioglu on 22 April 2010, 10:22:48
Quote
i see now, i take it it would be the same for where the keyboard actually is on the screen as well?
learn something new everyday look  :y

so how about "short keys"? could that not be used as a safer way as your only pressing one key but have it representing many characters?

possible.. the software at least must behave randomly for the output..
Title: Re: santander bank
Post by: Mr Skrunts on 22 April 2010, 10:57:16
Quote
eh? im confused now...
what have a said 2 or 3 times as being no good?
i was only suggesting a good way to help prevent these things, if its offending people i will stop
and to be honest, if you dont know simple things like on screen keyboard, then i dont think u should be banking online anyway  :-X


Nothing wrong at all matey, explained in a PM, cheers matey.
Title: Re: santander bank
Post by: Richie London on 22 April 2010, 11:57:06
i have sorted it all now. everytime i log on now it will send me a text. i have to enter the text or it will shut me out. problem solved  :y
Title: Re: santander bank
Post by: Richie London on 22 April 2010, 11:58:26
Quote
i have sorted it all now. everytime i log on now it will send me a text. i have to enter the text or it will shut me out. problem solved  :y


and i must say greggs sausage rolls tasted absolutely delicious today, so did there sausage and bean melts  :)
Title: Re: santander bank
Post by: STMO999 on 22 April 2010, 16:01:14
I'm with barclays and I have a PIN sentry. I have to insert my card into it and enter my PIN, it then generates eight random digits which I have to enter on-screen.

http://www.barclays.co.uk/pinsentry/reader.html