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Chat Area => General Discussion Area => Topic started by: Tony H on 22 April 2010, 21:53:21

Title: Cancelled flights compensation
Post by: Tony H on 22 April 2010, 21:53:21
Lots of arguments going on regarding who should pay for all the extra expense caused to travellers due to the flight disruptions. I recon it's Icelands responsability after all it's their volcano. If a tree in my garden gets blown down and flattens my neibours car he would be looking for me to pay up, same thing surely? :-?
Title: Re: Cancelled flights compensation
Post by: david_omega on 22 April 2010, 23:04:10
shame people got stuck, but ryanairs boss had a valid point, if selling a TEN euro fare, why should he then have to compensate the flyer with an EIGHT HUNDRED euro expense account for hotels etc..

tough one, guess package holidays should help families, business trippers should take it on the chin, and those on general trips stranded should get government help.

anyhow, will cause world war 3, so i wont place a firm oppinion, but lets just say, my friend who is cabin crew got stuck in madrid 8 days, and meanwhile one of her friends died and she needed to get back to be with their other friends, just a terrible thing overall.
Title: Re: Cancelled flights compensation
Post by: Mr Skrunts on 22 April 2010, 23:38:45
Sorry have I missed something here.  I thought everyone booking a holiday was covered by trael insurance, and if business people are smart enough they pay by credit card that has it's own insurance.

At the end of the day it was no airlines fault the planes were grounded.


My mate flies at 6am tomorrow morning to Benidorm for a 50th celebration weekend with his mates, on the 16th last year they suffered because of the airline that went bust.




So if you want nlame my mate, I will give warnings if he books a holiday next April.   ::)
Title: Re: Cancelled flights compensation
Post by: dad1uk on 22 April 2010, 23:41:07
I still can't understand why people spent hundreds and in some cases thousands of pounds to get home.
I am afraid if it was me I would have phoned up my boss and said I wouldn't be back at work for a few days because I couldn't get home then do a deal with the hotel because the new people wouldn't be arriving either.
Title: Re: Cancelled flights compensation
Post by: pedroMV6 on 23 April 2010, 00:20:46
Travel insurance doesn't cover Acts of God, does it??
Get Him to pay, he created the world - and only in 6 days.
Bet there were a few corners cut..............what with it being a sphere and all.

I'll grab my coat, shall I?
 ;D ;D ;D
Title: Re: Cancelled flights compensation
Post by: BigAl on 23 April 2010, 00:55:34
Quote
Lots of arguments going on regarding who should pay for all the extra expense caused to travellers due to the flight disruptions. I recon it's Icelands responsability after all it's their volcano. If a tree in my garden gets blown down and flattens my neibours car he would be looking for me to pay up, same thing surely? :-?
yes, but should the rest of the country stop driving while you're tree is being blown over - just in case the tree lands on them ?
Title: Re: Cancelled flights compensation
Post by: bertiecbx550 on 23 April 2010, 13:31:16
I`m glad i did not take up the offer of a week in florida now.... I would of been stuck out there.....Doh!!!!! :o :(
Title: Re: Cancelled flights compensation
Post by: Mr Skrunts on 23 April 2010, 13:34:27
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Travel insurance doesn't cover Acts of God, does it??
Get Him to pay, he created the world - and only in 6 days.
Bet there were a few corners cut..............what with it being a sphere and all.

I'll grab my coat, shall I?
 ;D ;D ;D


Could be an interesting point.

Can I book Billy Connolly as my Solicitor please. :y
Title: Re: Cancelled flights compensation
Post by: RobG on 23 April 2010, 13:59:13
Off to Florida tomorrow for two weeks 8-) Wonder if the volcano will spew out more megatonnes in about 10 days time :)
Title: Re: Cancelled flights compensation
Post by: Varche on 23 April 2010, 14:06:48
On the question of compensation I agree that the low cost flight providers shouldn't have to. However they are being made to by an EU law. Mr Ryanair baulked at it for a while but has agreed to follow it. My guess is that the government have told him and the rest pay reasonable costs and we will give you a rescue package which no doubt will equate to lost business plus the money paid in compensation. So the taxpayer will pay.

I agree that some people went to extraordinary lengths to get"back home". WTF why didn't they just enjoy being away for a while longer and then fly back. Some people are very odd.

We should have had elderly relatives here but their flight got cancelled on the day planes were grounded. They have had a refund for the cancelled outbound but are(currently) expected to use the return part! How are they going to do that ?
Title: Re: Cancelled flights compensation
Post by: Marks DTM Calib on 23 April 2010, 14:12:54
Ryanair deseres all it gets the useless incompitent bunch of arse holes.

But why should anybody be compensated......and why should I as a tax payer be funding any of it.

Its an act of god so most insurance wont cover it.....its just tough and one of lifes little random nasties that comes along
Title: Re: Cancelled flights compensation
Post by: Varche on 23 April 2010, 14:19:50
Quote
Ryanair deseres all it gets the useless incompitent bunch of arse holes.

But why should anybody be compensated......and why should I as a tax payer be funding any of it.

Its an act of god so most insurance wont cover it.....its just tough and one of lifes little random nasties that comes along

If I read you correctly I would say that you don't like Ryanair!! ;D ;D ;D ;D ;D ;D ;D
Title: Re: Cancelled flights compensation
Post by: Kevin Wood on 23 April 2010, 14:30:12
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Ryanair deseres all it gets the useless incompitent bunch of arse holes.

But why should anybody be compensated
......and why should I as a tax payer be funding any of it.

Its an act of god so most insurance wont cover it.....its just tough and one of lifes little random nasties that comes along

Amen to that. Many businesses hit setbacks. You make hay while the sun shines and have something in reserve to cover such eventualities if you're running a proper ship.

Did we get the government handing out compensation to a multitude of businesses when we lost the best part of a week due to snow earlier in the year? How, exactly, was that any different?

Why can nobody accept that sometimes they have to take misfortune on the chin themselves these days?

However, having said that, IMHO if an airline contracts to fly passengers according to a schedule and can't meet it, for whatever reason, they do have some responsibility (not limited to the ticket price!) to ensure that those passengers have their basic needs catered for until they are returned home.

Kevin
Title: Re: Cancelled flights compensation
Post by: CaptainZok on 23 April 2010, 14:33:02
Quote
Quote
Ryanair deseres all it gets the useless incompitent bunch of arse holes.

But why should anybody be compensated
......and why should I as a tax payer be funding any of it.

Its an act of god so most insurance wont cover it.....its just tough and one of lifes little random nasties that comes along

Amen to that. Many businesses hit setbacks. You make hay while the sun shines and have something in reserve to cover such eventualities if you're running a proper ship.

Did we get the government handing out compensation to a multitude of businesses when we lost the best part of a week due to snow earlier in the year? How, exactly, was that any different?

Why can nobody accept that sometimes they have to take misfortune on the chin themselves these days?
However, having said that, IMHO if an airline contracts to fly passengers according to a schedule and can't meet it, for whatever reason, they do have some responsibility (not limited to the ticket price!) to ensure that those passengers have their basic needs catered for until they are returned home.

Kevin

Because we seem to live in a culture where everything is always someone else's fault.
Title: Re: Cancelled flights compensation
Post by: Pitchfork on 23 April 2010, 14:55:23
Quote
Quote
Quote
Ryanair deseres all it gets the useless incompitent bunch of arse holes.

But why should anybody be compensated
......and why should I as a tax payer be funding any of it.

Its an act of god so most insurance wont cover it.....its just tough and one of lifes little random nasties that comes along

Amen to that. Many businesses hit setbacks. You make hay while the sun shines and have something in reserve to cover such eventualities if you're running a proper ship.

Did we get the government handing out compensation to a multitude of businesses when we lost the best part of a week due to snow earlier in the year? How, exactly, was that any different?

Why can nobody accept that sometimes they have to take misfortune on the chin themselves these days?
However, having said that, IMHO if an airline contracts to fly passengers according to a schedule and can't meet it, for whatever reason, they do have some responsibility (not limited to the ticket price!) to ensure that those passengers have their basic needs catered for until they are returned home.

Kevin

Because we seem to live in a culture where everything is always someone else's fault.
and much of that culture came from America
Title: Re: Cancelled flights compensation
Post by: Banjax on 23 April 2010, 15:10:02
Quote
Travel insurance doesn't cover Acts of God, does it??
Get Him to pay, he created the world - and only in 6 days.
Bet there were a few corners cut..............what with it being a sphere and all.

I'll grab my coat, shall I?
 ;D ;D ;D

theres no such thing as an "Act of God" in insurance terms in the UK - think about it...if you believe there is an omnipotent God then everything is, by default, an act of God. If you don't believe in God then it's meaningless.
Events are either covered or excluded -volacnic ash clouds won't be covered but in this case I would guess most decent, large insurance companies (Aviva, Axa, L&G, Swinton, Direct Line, Pru etc) will pay out as a gesture of goodwill...if, however you bought a £5 policy off the net then good luck.  :o
Title: Re: Cancelled flights compensation
Post by: STMO999 on 23 April 2010, 16:38:42
Quote
Quote
Quote
Quote
Ryanair deseres all it gets the useless incompitent bunch of arse holes.

But why should anybody be compensated
......and why should I as a tax payer be funding any of it.

Its an act of god so most insurance wont cover it.....its just tough and one of lifes little random nasties that comes along

Amen to that. Many businesses hit setbacks. You make hay while the sun shines and have something in reserve to cover such eventualities if you're running a proper ship.

Did we get the government handing out compensation to a multitude of businesses when we lost the best part of a week due to snow earlier in the year? How, exactly, was that any different?

Why can nobody accept that sometimes they have to take misfortune on the chin themselves these days?
However, having said that, IMHO if an airline contracts to fly passengers according to a schedule and can't meet it, for whatever reason, they do have some responsibility (not limited to the ticket price!) to ensure that those passengers have their basic needs catered for until they are returned home.

Kevin

Because we seem to live in a culture where everything is always someone else's fault.
and much of that culture came from America

So...sue America? :-/
Title: Re: Cancelled flights compensation
Post by: Pitchfork on 23 April 2010, 16:40:56
...just realised that 'culture' & America should never appear in the same sentence let alone paragraph - apologies :-[
Title: Re: Cancelled flights compensation
Post by: Kevin Wood on 23 April 2010, 16:49:13
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...just realised that 'culture' & America should never appear in the same sentence let alone paragraph - apologies :-[

PMSL ;D

Quote
Because we seem to live in a culture where everything is always someone else's fault.

Yes, and it's bad enough that individuals eject toys from prams and throw a tantrum when something gets in the way of their insignificant, sad little lives. If it's now happening on a corporate level we really are in trouble.

Maybe a dangerous precedent has been set by the bail-out of the banks?

Maybe, once the airlines are back in profit and making hundreds of millions a year they would care to bail out our government, who also appear to be in the red and close to bankruptcy, rather than pay their executives' bonuses? ;)

No, thought not. ;D

Kevin
Title: Re: Cancelled flights compensation
Post by: jonny2112 on 23 April 2010, 17:18:26
My insurance states that 'adverse weather conditions' are covered for delay and abandonment, yet their website now states that the effects of the volcanic ash (even though it caused the adverse conditions to prevent flying) will not be covered! 
Title: Re: Cancelled flights compensation
Post by: Pitchfork on 23 April 2010, 17:20:48
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My insurance states that 'adverse weather conditions' are covered for delay and abandonment, yet their website now states that the effects of the volcanic ash (even though it caused the adverse conditions to prevent flying) will not be covered! 
A Volcano is not weather related that's why
Title: Re: Cancelled flights compensation
Post by: jonny2112 on 23 April 2010, 17:26:39
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Quote
My insurance states that 'adverse weather conditions' are covered for delay and abandonment, yet their website now states that the effects of the volcanic ash (even though it caused the adverse conditions to prevent flying) will not be covered! 
A Volcano is not weather related that's why

Yeah I realise that, but volcanoes can erupt when they please, and the results don't always dictate that European airspace is closed. And whilst the eruption created the ash cloud, the fact that the cloud created the hazardous flying conditions should be considered. As will all insurance related issues there is an element of perception, or more importantly an element of 'trying to get out of paying for anything'!!! :y