Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Mr Skrunts on 20 August 2010, 00:45:39

Title: Asda - Online Shopping
Post by: Mr Skrunts on 20 August 2010, 00:45:39
I like thier online shopping, this time round there seems to be a glitch, every time I add an item it then sends me to a page and asks me to put my postcode.

So I email the problem and tell them I have cleared the history and cookies etc.

They email me back.

Thanks for your email.

 

I’m sorry that you’re having trouble with the website.

 

Please forward us the following information and we can escalate the matter to our Technical team.

 

* Are you using a PC, Laptop or Apple Mackintosh computer?

* What is your Browser name?

* Who is your Internet Service Provider?

* Which version of Windows are you using?

* Is it a Dial up or Broadband connection?

* Do you have an Anti Virus program loaded?

Nothing at all wrong with the questions it's just that I cant be bothered to reply anymore.

Why?

Because by todays standards website designers build all this in for monitoring purposes and can easily attch it to customer service requests.

Will try tescos or sainsburrys now. ::)
Title: Re: Asda - Online Shopping
Post by: Vamps on 20 August 2010, 00:52:05
We use Tesco, no probelms at all, and if you do not use it for a while they will give some extra's like free delivery..... :y
Title: Re: Asda - Online Shopping
Post by: Mr Skrunts on 20 August 2010, 01:03:54
Just registered with Tesco.
Title: Re: Asda - Online Shopping
Post by: Vamps on 20 August 2010, 01:09:24
Quote
Just registered with Tesco.

 :y :y :y
Title: Re: Asda - Online Shopping
Post by: Marks DTM Calib on 20 August 2010, 13:15:10
Registered with ocado, Tesco and Asda and I alternate it a bit, that way your almost always getting free delivery!
Title: Re: Asda - Online Shopping
Post by: Xplicit 2.0 on 20 August 2010, 13:24:12
Waitrose do free delivery for orders over £50.... or atleast we do at out branch (yes i still work my part time job as well as my main job... the more wonga the better)
if u do a weekly shop, chances are it will be over £50
Title: Re: Asda - Online Shopping
Post by: Gaffers on 20 August 2010, 13:30:26
Wouldn't touch ASDA with a barge pole  >:(

Title: Re: Asda - Online Shopping
Post by: Lizzie_Zoom on 20 August 2010, 13:38:02
I couldn't be fussed to muck around with Asda Skruntie, if they cannot get their systems to be customer friendly they don't deserve your business! ::) ::) ::)

Yep, I would certainly try either Sainsbury's or .........I cannot believe I am saying this.....Tesco, as I know how important home delivery is to you 8-) 8-) ;)
Title: Re: Asda - Online Shopping
Post by: cem_devecioglu on 20 August 2010, 13:59:14
Quote
I like thier online shopping, this time round there seems to be a glitch, every time I add an item it then sends me to a page and asks me to put my postcode.

So I email the problem and tell them I have cleared the history and cookies etc.

They email me back.

Thanks for your email.

 

I’m sorry that you’re having trouble with the website.

 

Please forward us the following information and we can escalate the matter to our Technical team.

 

* Are you using a PC, Laptop or Apple Mackintosh computer?

* What is your Browser name?

* Who is your Internet Service Provider?

* Which version of Windows are you using?

* Is it a Dial up or Broadband connection?

* Do you have an Anti Virus program loaded?

Nothing at all wrong with the questions it's just that I cant be bothered to reply anymore.

Why?

Because by todays standards website designers build all this in for monitoring purposes and can easily attch it to customer service requests.

Will try tescos or sainsburrys now. ::)


yes..

when you are shopping most of them want you to enable some controls (activex) so they can collect as much information about you..

and some virus scanners disable those controls even if you let them "enable" from the options..
Title: Re: Asda - Online Shopping
Post by: tunnie on 20 August 2010, 14:02:40
something i am going to use soon, beer is heavy!  ;D
Title: Re: Asda - Online Shopping
Post by: Kevin Wood on 20 August 2010, 14:57:55
Quote
something i am going to use soon, beer is heavy!  ;D

The one and only time I've ever ordered shopping online (Tesco, IIRC) was for a lads long weekend away. Ordered the shopping to arrive just after us at our destination so it avoided faffing about on the way.

So, you can imagine the shopping list. £400 worth of alcohol plus £50 worth of lard based comestibles for the barbecue.

One of the bottles of wine was out of stock so they "selected an alternative". I accepted this and just put it all away in the 'fridge. Only a day later did I notice the bottle of alcohol free white wine. :o

Given that they were unloading the beer with a sack truck I wonder what made them decide we would appreciate such a thing? Wasn't even good enough to clean the toilets with.

Of course, the cynic in me wondered if they were just offloading the cr@p that nobody else wanted... ::)

Kevin
Title: Re: Asda - Online Shopping
Post by: tunnie on 20 August 2010, 15:24:36
Quote
Quote
something i am going to use soon, beer is heavy!  ;D

The one and only time I've ever ordered shopping online (Tesco, IIRC) was for a lads long weekend away. Ordered the shopping to arrive just after us at our destination so it avoided faffing about on the way.

So, you can imagine the shopping list. £400 worth of alcohol plus £50 worth of lard based comestibles for the barbecue.

One of the bottles of wine was out of stock so they "selected an alternative". I accepted this and just put it all away in the 'fridge. Only a day later did I notice the bottle of alcohol free white wine. :o

Given that they were unloading the beer with a sack truck I wonder what made them decide we would appreciate such a thing? Wasn't even good enough to clean the toilets with.

Of course, the cynic in me wondered if they were just offloading the cr@p that nobody else wanted... ::)

Kevin

They usually just send bods around with trolleys with an electronic shopping list, so he/she most likey grabbed one next to it without reading the label.

Going to give each of them a bash, as its a pain having to make about 5/6 trips to the car to unload shopping.
Title: Re: Asda - Online Shopping
Post by: Mr Skrunts on 20 August 2010, 16:52:26
Quote
I couldn't be fussed to muck around with Asda Skruntie, if they cannot get their systems to be customer friendly they don't deserve your business! ::) ::) ::)

Yep, I would certainly try either Sainsbury's or .........I cannot believe I am saying this.....Tesco, as I know how important home delivery is to you 8-) 8-) ;)


Correct, plenty of choice out there these days.

Plus Asda had started taking the mickey on delvery prices,


Oh why dont Morrisons do deliveries........;. :'(
Title: Re: Asda - Online Shopping
Post by: hercules on 20 August 2010, 18:55:57
the wife uses asda and they nearly always bring something we havent ordered,i got a lovely bottle of red the other week :-* :y
Title: Re: Asda - Online Shopping
Post by: Lizzie_Zoom on 20 August 2010, 19:47:01
Quote
Quote
I couldn't be fussed to muck around with Asda Skruntie, if they cannot get their systems to be customer friendly they don't deserve your business! ::) ::) ::)

Yep, I would certainly try either Sainsbury's or .........I cannot believe I am saying this.....Tesco, as I know how important home delivery is to you 8-) 8-) ;)


Correct, plenty of choice out there these days.

Plus Asda had started taking the mickey on delvery prices,


Oh why dont Morrisons do deliveries........;. :'(

I bet they will shortly so they will not be left behind ;) ;)