Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Mr Skrunts on 18 November 2010, 23:09:08

Title: BT Call Plan
Post by: Mr Skrunts on 18 November 2010, 23:09:08

Unlimited Anytime Plan Free Connection Charge offer

Unlimited UK landline calls any time of the day plus Friends & Family Mobile rates to UK mobiles – only 7.2p a minute. Only £5.99 plus line rental a month on an 18 month contract. You benefited from a discount off your standard new line connection charge.

17.53

Friends & Family Mobile

Save on call rates to UK mobiles from your BT landline throughout the day – now only 7.2p a minute all day, every day.

1.49

Above is what my contract charges are.
Am paying the 1.49 a month extra and from looking at bills they seem to be charging 19p a call regardless.

Below is just a sample of calls (Duration and cost)

06:00      £0.62      
05:59      £0.55      
04:42      £0.47      
03:45      £0.40      
02:27      £0.33      
01:21      £0.26      
01:24      £0.26      
00:53      £0.19      
00:31      £0.19      
00:02      £0.19      
00:10      £0.19      
00:40      £0.19      
00:06      £0.19      
00:04      £0.19

Cheeky sods, wish they would explain thier billing correctly and stick to it.  :-/

Title: Re: BT Call Plan
Post by: aaronjb on 18 November 2010, 23:19:15

There's often a 'connection fee' as well, paid as soon as the call connects.

And that'll be 7.2p per minute or part minute (always rounding up - so 1 second = 1 minute, 1m1s = 2minutes etc..

Title: Re: BT Call Plan
Post by: Mr Skrunts on 18 November 2010, 23:30:03

They should make the information clearer though Aron

Plus why are they billing me a 2nd time to gain discount when I allreay have the discount in the 1st call plan.

Title: Re: BT Call Plan
Post by: Kevin Wood on 19 November 2010, 09:18:14

It has been their strategy for a while to make their offering as complex as possible so you can neither compare it with other alternatives nor work out if they've charged you correctly.

Voice calls from home landlines are pretty worthless these days IMHO. Can't remember the last time I made one, in fact, so they have to claw in the money in stupid talk plans, etc.

Kevin

Title: Re: BT Call Plan
Post by: TheBoy on 19 November 2010, 09:37:23

Quote

It has been their strategy for a while to make their offering as complex as possible so you can neither compare it with other alternatives nor work out if they've charged you correctly.

Voice calls from home landlines are pretty worthless these days IMHO. Can't remember the last time I made one, in fact, so they have to claw in the money in stupid talk plans, etc.

Kevin

I have to use landline, based on the fact Vodafone cannot provide a service for making phone calls. tinkers.

Title: Re: BT Call Plan
Post by: Banjax on 19 November 2010, 09:44:56

i got asked to pay BT business an extra £50 because I hadn't reached an agreed £700, quick phonecall with a bank statement in hand, proving that with mobile/net and land line it was easily over the minimum...unfortunately  and they scrapped the charge, I wonder how often people call them and query it tho? they obviously hadnt reckoned on my tightness  :y

Title: Re: BT Call Plan
Post by: Martin_1962 on 19 November 2010, 10:07:16

We always use the land line - better quality

Title: Re: BT Call Plan
Post by: Chris_H on 19 November 2010, 10:11:35

I just moved my landline to Zen.  I dislike BT with a passion.  May move the private line too if it goes well.