Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: Martin_1962 on 17 November 2010, 18:49:44
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Absolutely diabolical up speeds
2848 down
64 up
BT
Any ideas please?
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Still waiting on BT
Very odd how my BB keeps dropping so much
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Engineers YET AGAIN!
Every few months this happens
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Have you got a different ADSL splitter you can try? The upstream frequencies are right next to the voice band and it sounds like you've got almost no usable frequency bins low down.. what modem/router?
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Martin Imber - If you have an NTE5 main socket, plug router just into it's test socket. The biggest reason for poor DSL is often internal wiring to extensions. Thats not to say the underground wiring (and overhead, if applicable) isn't suffering the current high water table.
My own line length is 3.5km (despite only being 1.5m from exchange, most direct road route), but I still manage approx 6Mb down, 456k up sync speed.
Additionally, is this sync speed, as reported by your hub, or a speedtest result?
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Get your speed test done...
http://www.speedtest.net for a more accurate transfer speed...
use http://www.speedtester.bt.com to get information for your BB supplier... Make notes of everything it tells you to tell your supplier...
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Get your speed test done...
http://www.speedtest.net for a more accurate transfer speed...
use http://www.speedtester.bt.com to get information for your BB supplier... Make notes of everything it tells you to tell your supplier...
Anything other than using the speedtest@startup_domain is fruitless when you have an issue - you need to completely disconnect yourself from the internet and the ISP.
That said, when I left earlier, one of the speedtesters was broken - I did contemplate staying with it, but I couldn't take any more BS from prats today. So I handed it over to the 24hr peeps :-[
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I tried a test.. it was faster both download and upload from london to ankara instead of ankara to ankara ;D ;D
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I like to run the speedtest.net purely to get an idea as to what is happening, more of a case to confirm that their is something wrong, before I boot my wife off her computer and run the bt speedtester...
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I like to run the speedtest.net purely to get an idea as to what is happening, more of a case to confirm that their is something wrong, before I boot my wife off her computer and run the bt speedtester...
It definately has its uses, but some people put too much emphasis on it - almost if its related to penile size ;D
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I like to run the speedtest.net purely to get an idea as to what is happening, more of a case to confirm that their is something wrong, before I boot my wife off her computer and run the bt speedtester...
It definately has its uses, but some people put too much emphasis on it - almost if its related to penile size ;D
Considering I can only get a 3mb connection, it most certainly isn't...
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I like to run the speedtest.net purely to get an idea as to what is happening, more of a case to confirm that their is something wrong, before I boot my wife off her computer and run the bt speedtester...
It definately has its uses, but some people put too much emphasis on it - almost if its related to penile size ;D
Considering I can only get a 3mb connection, it most certainly isn't...
Ah, that means my manhood is larger than yours :P
;D ;D ;D
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ePeen! ;D
And all this talk of speed made me look at mine .. and notice that something has gone horribly awry with my Virgin connection (speed has dropped off to ~7MB and the receive power has jumped from ~1dBmV to 10dBmV which is far too night)
Anyhoo back to poor Martin with his upstream that's slower than a 1200/75 split rate modem ;D
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ePeen! ;D
And all this talk of speed made me look at mine .. and notice that something has gone horribly awry with my Virgin connection (speed has dropped off to ~7MB and the receive power has jumped from ~1dBmV to 10dBmV which is far too night)
Anyhoo back to poor Martin with his upstream that's slower than a 1200/75 split rate modem ;D
I wonder if I could interest him in the 56K modem I've just found in my loft? ;)
Kevin
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As Jamie says these programs are not good but are usefull to provide comparison data.
I checked my modem before diung the speed test so if you compare numbers then quite a difference.
Modem Status
Connection Status Connected
Us Rate (Kbps) 448
Ds Rate (Kbps) 7328
(http://www.speedtest.net/result/1034684238.png) (http://www.speedtest.net)
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The router is straight into the main sovket aboout an hour after pestering David the Indian chap it was back at 448.
VERY ODD
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ePeen! ;D
And all this talk of speed made me look at mine .. and notice that something has gone horribly awry with my Virgin connection (speed has dropped off to ~7MB and the receive power has jumped from ~1dBmV to 10dBmV which is far too night)
Anyhoo back to poor Martin with his upstream that's slower than a 1200/75 split rate modem ;D
I wonder if I could interest him in the 56K modem I've just found in my loft? ;)
Kevin
I still have my old 56K USR Sportster too (couldn't afford a Courier at the time) ;)
And after messing with forward path attenuators I've managed to 'mostly' fix my own connection, too - unfortunately its still only getting ~17Mb/s rather than the 50Mb/s it got up to a couple of weeks ago :'(
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ePeen! ;D
And all this talk of speed made me look at mine .. and notice that something has gone horribly awry with my Virgin connection (speed has dropped off to ~7MB and the receive power has jumped from ~1dBmV to 10dBmV which is far too night)
Anyhoo back to poor Martin with his upstream that's slower than a 1200/75 split rate modem ;D
I suspect thats 64kb, not 64k ;)
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The router is straight into the main sovket aboout an hour after pestering David the Indian chap it was back at 448.
VERY ODD
BUT is the internal wiring disconnected?
Where are you getting the speeds from?
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ePeen! ;D
And all this talk of speed made me look at mine .. and notice that something has gone horribly awry with my Virgin connection (speed has dropped off to ~7MB and the receive power has jumped from ~1dBmV to 10dBmV which is far too night)
Anyhoo back to poor Martin with his upstream that's slower than a 1200/75 split rate modem ;D
I wonder if I could interest him in the 56K modem I've just found in my loft? ;)
Kevin
I still have my old 56K USR Sportster too (couldn't afford a Courier at the time) ;)
And after messing with forward path attenuators I've managed to 'mostly' fix my own connection, too - unfortunately its still only getting ~17Mb/s rather than the 50Mb/s it got up to a couple of weeks ago :'(
How many couriers would you like, sir? Int or Ext? All updated to v.90 ;)
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How many couriers would you like, sir? Int or Ext? All updated to v.90 ;)
Woah! Steady on! No man can survive at that kind of speed. :o
Kevin
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192 up now but 3072 down
Still U/S for gaming
More fighting the call centres tomorrow
Who is a good ISP for gaming?
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192 up now but 3072 down
Still U/S for gaming
More fighting the call centres tomorrow
Who is a good ISP for gaming?
Not Virgin, for sure .. I just found out (never noticed before) that they've implemented traffic shaping which is apparently having 'unintended side effects' of .. well, breaking pretty much anything that's latency dependent.
I used to rate Zen, personally, but they are (or were!) very expensive.
O2 were quite good for me, as long as you called after 9pm if you had a problem as you went straight through to L3 support rather than their 'other' call centers.
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How many couriers would you like, sir? Int or Ext? All updated to v.90 ;)
Those were the days! :)
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192 up now but 3072 down
Still U/S for gaming
More fighting the call centres tomorrow
Who is a good ISP for gaming?
FFS, is that router reported speeds, or speed test speeds? Have you disconnected internal wiring as suggested? Have you let router stabilise for a few days? YOU have to do YOUR part as well ;)
Those stats are fine for gaming, latency is your issue with games
Very few ISPs use unfettled internet, virtually all traffic shape to some extent, its the only way to make lost cost providers business plans work. Thats different to contention.
Zen Internet is a notable exception, but because of this, they are far from the cheapest.
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Router reported but when it drops I get serious lag, but usually fine at 448
When it drops to 64 I can't even stay connected
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Router reported but when it drops I get serious lag, but usually fine at 448
When it drops to 64 I can't even stay connected
Your internal wiring disconnected?
BTW, your ISP have no control (in laymans terms, not strictly true, but is for this convo) over the sync speed between your router and the DSLAM
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Router is directly connected to the line, not via an extension.
I think BT force this sometimes to get a faster down speed as they say upstream doesn't matter.
But I keep getting Indian call centres with poor English, usef to be UK calll centres as well :( :( :( :(
Currently huge download fron work as I am off work with a VERY SORE toe
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192 up now but 3072 down
Still U/S for gaming
More fighting the call centres tomorrow
Who is a good ISP for gaming?
FFS, is that router reported speeds, or speed test speeds? Have you disconnected internal wiring as suggested? Have you let router stabilise for a few days? YOU have to do YOUR part as well ;)
Those stats are fine for gaming, latency is your issue with games
Very few ISPs use unfettled internet, virtually all traffic shape to some extent, its the only way to make lost cost providers business plans work. Thats different to contention.
Zen Internet is a notable exception, but because of this, they are far from the cheapest.
They are still great, though ;) Worth the money if you can get a decent speed connection, IMHO.. Unfortunately I couldn't justify spending £90 a month when my line would only cope with (just!) 2Mbit, and the new house is the same (hence Virgin, although they've gone to pot recently, it seems!).
Anyhoo I digress..
Martin - what router are you using? If you tell us the make & model it might be possible to tell you how to get the bin information from it, which would give a good idea where the problem might lie..
I had a similar problem - there was 'something' near my phone line somewhere that was pumping a massive amount of wideband noise onto the line 'low down' which was swamping the SNR of my upstream bins (downstream was fine, just my upstream dropped off to zilch). Never did get down to the bottom of it unfortunately, since BT are uninterested in a fault that doesn't affect voice service (and minimum legal data requirements are 9600baud IIRC?)
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White BT Home hub
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Router is directly connected to the line, not via an extension.
I think BT force this sometimes to get a faster down speed as they say upstream doesn't matter.
But I keep getting Indian call centres with poor English, usef to be UK calll centres as well :( :( :( :(
Currently huge download fron work as I am off work with a VERY SORE toe
There is nothing that BT (the ISP) can force or do as you suggest. Only BT (Wholesale) can. So forget that idea thats clouding the issue. At best, the ISP can force a disconnection, thus resync.
Stop avoiding the question, IS THE HUB PLUGGED IN TO THE TEST SOCKET BEHIND THE LOWER FACEPLATE OF THE NTE5 (which should disconnect all internal wiring)?
A simple Yes or No will suffice.
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They are still great, though ;) Worth the money if you can get a decent speed connection, IMHO.. Unfortunately I couldn't justify spending £90 a month when my line would only cope with (just!) 2Mbit, and the new house is the same (hence Virgin, although they've gone to pot recently, it seems!).
Agreed. I've been with them since I first had broadband and I pretty much forget I've got the connection. It just works. Only time I've ever had a problem was when we moved house and some dipstick in the exchange processed the previous resident's cease after my line had been provisioned. ::) Even then there as no referring me to BT. They hit them with a big stick and it was sorted.
A complete contrast to the ISP I'm dealing with a work at the moment where it's a game of ping-pong between ISP and BT, with nobody admitting it's their problem. >:(
Anyhoo I digress..
Martin - what router are you using? If you tell us the make & model it might be possible to tell you how to get the bin information from it, which would give a good idea where the problem might lie..
I had a similar problem - there was 'something' near my phone line somewhere that was pumping a massive amount of wideband noise onto the line 'low down' which was swamping the SNR of my upstream bins (downstream was fine, just my upstream dropped off to zilch). Never did get down to the bottom of it unfortunately, since BT are uninterested in a fault that doesn't affect voice service (and minimum legal data requirements are 9600baud IIRC?)
Agreed. Need to see some stats and what the spectrum looks like. It's sh!te for a reason and your router will tell you everything you need to know if you dig a little. ;)
Kevin
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My favourite Zen experience was the one time I managed to have a compromised PC on my network (whoops :-[ ) which was sending spam .. they phoned me up to tell me, I said "Oh that's embarrassing considering my job" - they asked what I do for a living and I told them (at the time, a 3rd line network engineer for F5) and the bloke laughed and said "Ah well, just give us a call when you've fixed it then" ;D
Agreed. Need to see some stats and what the spectrum looks like. It's sh!te for a reason and your router will tell you everything you need to know if you dig a little. ;)
That is, assuming you can get the stats out of a BT brick .. they like to lock these things down so you can't :( At least O2 supplied a re-branded Speedtouch, so the stats were easily accessible via telnet ;)
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Consider the basics of how DSL works.
26.000 kHz to 137.825 kHz is used for upstream communication, while 138 kHz – 1104 kHz (thats the ITU standard, some operators extend the upper end to get higher speeds - Not in the Uk though!). These bands are then split into smaller channels called Bins (about 8K each) and each bin is monitored for quality and the router then utilises them as best fits the data.
And hence why its KEY to disconnect all extensions that could be causing any interference which may block some of the channels.
Clearly the higher the frequency the Bin sits at, the greater cable attenuation plays a part (greater C, R and L) and hence the speed limits.
Remember also that router reported link rate (which is actualy maximum possible bits per bin) will be higher than the achievable data rate due to the protocol overheads of the PPPoX.
ADSL2 improves things by utilising data compression.
ADSL2+ extends the upper frequency to 2.2M
Anyway, theory lesson over!
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As before no extension and performance same plugged into the faceplate or under it
I have one of the new faceplates
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ADSL2+ extends the upper frequency to 2.2M
Yeah, that's radio territory. Not looking forward to that becoming widespread if the same muppet who wired the extensions in my house did the whole neighbourhood. :(
Kevin
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ADSL2+ extends the upper frequency to 2.2M
Yeah, that's radio territory. Not looking forward to that becoming widespread if the same muppet who wired the extensions in my house did the whole neighbourhood. :(
Kevin
Not an issue really becasue if the line and setup cant support it, then the Bins wont be used (or at the most, will be very lightly used)
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ADSL2+ extends the upper frequency to 2.2M
Yeah, that's radio territory. Not looking forward to that becoming widespread if the same muppet who wired the extensions in my house did the whole neighbourhood. :(
Kevin
Not an issue really becasue if the line and setup cant support it, then the Bins wont be used (or at the most, will be very lightly used)
My thoughts entirely ::)
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ADSL2+ extends the upper frequency to 2.2M
Yeah, that's radio territory. Not looking forward to that becoming widespread if the same muppet who wired the extensions in my house did the whole neighbourhood. :(
Kevin
Not an issue really becasue if the line and setup cant support it, then the Bins wont be used (or at the most, will be very lightly used)
I suspect initially it will be more successful, then as more 2+ lines are in each cable, the extra interference will degrade others. This will, in time, probably be overcome (to an extent) by better DSLAMs and CPE
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ADSL2+ extends the upper frequency to 2.2M
Yeah, that's radio territory. Not looking forward to that becoming widespread if the same muppet who wired the extensions in my house did the whole neighbourhood. :(
Kevin
Not an issue really becasue if the line and setup cant support it, then the Bins wont be used (or at the most, will be very lightly used)
It might be if your house (and your neighbours' houses) have all been wired using one line from each pair for the extension wiring. ::)
(I don't care if it works, I'm worried about unbalanced wiring radiating). ;)
kevin
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ADSL2+ extends the upper frequency to 2.2M
Yeah, that's radio territory. Not looking forward to that becoming widespread if the same muppet who wired the extensions in my house did the whole neighbourhood. :(
Kevin
Not an issue really becasue if the line and setup cant support it, then the Bins wont be used (or at the most, will be very lightly used)
It might be if your house (and your neighbours' houses) have all been wired using one line from each pair for the extension wiring. ::)
(I don't care if it works, I'm worried about unbalanced wiring radiating). ;)
kevin
LOL, gotta love builders ;D. Voice worked though, so whats the problem :P
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since BT are uninterested in a fault that doesn't affect voice service (and minimum legal data requirements are 9600baud IIRC?)
BT's only licence obligation is to provide voice. No data. Thats why they are still allowed to use line concentrators and WB900 units (latter usually swapped out to DACS when they go faulty).
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LOL, gotta love builders ;D. Voice worked though, so whats the problem :P
Yeah, voice will work OK, as well, now you mention it. MY voice on all my neighbours' phone lines. ::)
Maybe I'll take up sending digital stuff instead. They won't be able to hear my callsign / recognise my voice then, at least. ;D
Kevin