Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: aaronjb on 16 December 2010, 19:26:33

Title: images.omegaowners.com slow for anyone else?
Post by: aaronjb on 16 December 2010, 19:26:33
I'm having a lot of trouble with pages stalling and so on, and it usually seems to be waiting for images.omegaowners.com to return a response..

It could be Virgin being chocolate-teapot-y, or it could be OOF.. anyone else seeing it?

FWIW, for those that'll know what it means:

Code: [Select]
trinity:~ aaronjb$ ping images.omegaowners.com
PING images.omegaowners.com (69.163.225.236): 56 data bytes
64 bytes from 69.163.225.236: icmp_seq=0 ttl=51 time=184.019 ms
64 bytes from 69.163.225.236: icmp_seq=1 ttl=51 time=183.853 ms
64 bytes from 69.163.225.236: icmp_seq=2 ttl=51 time=183.282 ms
^C
--- images.omegaowners.com ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 183.282/183.718/184.019/0.316 ms
trinity:~ aaronjb$ ping www.omegaowners.com
PING www.omegaowners.com (217.155.56.220): 56 data bytes
64 bytes from 217.155.56.220: icmp_seq=0 ttl=53 time=40.220 ms
64 bytes from 217.155.56.220: icmp_seq=1 ttl=53 time=49.661 ms
^C
--- www.omegaowners.com ping statistics ---
2 packets transmitted, 2 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 40.220/44.941/49.661/4.720 ms

images.oof.com seems to be quite a bit more sluggish than www and it looks like the problem is somewhere in comcasts network as it transits the atlantic:

Code: [Select]
trinity:~ aaronjb$ traceroute images.omegaowners.com
traceroute to images.omegaowners.com (69.163.225.236), 64 hops max, 52 byte packets
 1  dd-wrt (192.168.1.1)  3.351 ms  0.767 ms  1.366 ms
 2  10.159.44.1 (10.159.44.1)  9.137 ms  7.070 ms  7.526 ms
 3  winn-core-1b-ge-018-950.network.virginmedia.net (62.253.121.189)  9.054 ms  8.612 ms  8.421 ms
 4  winn-bb-1b-so-130-0.network.virginmedia.net (213.105.175.33)  7.461 ms  8.015 ms  8.437 ms
 5  winn-bb-1a-ae0-0.network.virginmedia.net (213.105.172.161)  8.030 ms  8.067 ms  8.394 ms
 6  manc-bb-1b-as7-0.network.virginmedia.net (212.43.163.189)  13.495 ms  13.321 ms  14.517 ms
 7  tele-ic-3-ae0-0.network.virginmedia.net (212.43.163.70)  22.116 ms  19.851 ms  20.339 ms
 8  45-236-228-213.packetexchange.net (213.228.236.45)  111.433 ms  113.278 ms  110.187 ms
 9  te-2-10-0-2-cr01.ashburn.va.ibone.comcast.net (68.86.84.237)  112.031 ms
    te-2-10-0-4-cr01.ashburn.va.ibone.comcast.net (68.86.84.241)  111.197 ms  111.167 ms
10  pos-1-8-0-0-cr01.atlanta.ga.ibone.comcast.net (68.86.87.90)  126.394 ms  125.894 ms  125.825 ms
11  pos-1-11-0-0-cr01.dallas.tx.ibone.comcast.net (68.86.85.221)  148.734 ms  147.125 ms  148.178 ms
12  pos-0-11-0-0-cr01.losangeles.ca.ibone.comcast.net (68.86.87.37)  181.677 ms  181.722 ms  182.209 ms
13  as26347.losangeles.ca.ibone.comcast.net (75.149.228.206)  185.258 ms  188.922 ms  181.771 ms
14  ip-66-33-201-114.dreamhost.com (66.33.201.114)  183.691 ms  183.892 ms  188.830 ms

Whereas OOF is hosted somewhere decent (like TBs house?) via Zen and it's nice and fast:

Code: [Select]
trinity:~ aaronjb$ traceroute www.omegaowners.com
traceroute to www.omegaowners.com (217.155.56.220), 64 hops max, 52 byte packets
 1  dd-wrt (192.168.1.1)  1.102 ms  1.907 ms  0.765 ms
 2  10.159.44.1 (10.159.44.1)  8.362 ms  36.792 ms  7.798 ms
 3  winn-core-1b-ge-019-951.network.virginmedia.net (62.253.121.193)  8.538 ms  10.060 ms  8.027 ms
 4  winn-bb-1b-so-130-0.network.virginmedia.net (213.105.175.33)  7.878 ms  7.508 ms  8.345 ms
 5  manc-bb-1a-ae6-0.network.virginmedia.net (212.43.163.185)  159.930 ms  14.536 ms  14.139 ms
 6  tcma-ic-1-ae0-0.network.virginmedia.net (212.43.163.226)  14.570 ms  14.409 ms  12.852 ms
 7  zeninternet.edge-ix.net (212.121.34.40)  15.497 ms  18.549 ms  19.890 ms
 8  ge-2-0-0-0.cr2.wh-man.zen.net.uk (62.3.80.50)  14.348 ms  14.838 ms  13.129 ms
 9  ae2-0.cr2.mbr-roch.zen.net.uk (62.3.80.54)  14.744 ms  14.087 ms  13.549 ms
10  galileo-fe-3-1-172.hq.zen.net.uk (62.3.80.174)  21.040 ms  13.427 ms  16.010 ms
Title: Re: images.omegaowners.com slow for anyone else?
Post by: TheBoy on 16 December 2010, 19:30:11
Any transatlantic link will have latency.  Remember, ping is a awful tool for speed checking, as every transit and border router out there will give it minimal priority.

150ms - 200ms is about right for many transatlanic links, and the images server is the other side of the USA as well....
Title: Re: images.omegaowners.com slow for anyone else?
Post by: Richie London on 16 December 2010, 19:30:28
mines ok
Title: Re: images.omegaowners.com slow for anyone else?
Post by: aaronjb on 16 December 2010, 19:32:58
Quote
Any transatlantic link will have latency.  Remember, ping is a awful tool for speed checking, as every transit and border router out there will give it minimal priority.

150ms - 200ms is about right for many transatlanic links, and the images server is the other side of the USA as well....

True, actually, for some reason I didn't read that back and think about it before posting :D

Hmm.. I'm definitely seeing it fail to return a response in a timely manner quite often, though (and I'm counting in minutes & seconds rather than ms there ;)) ..

Maybe it's just Virgin being chocolate-teapot-y
Title: Re: images.omegaowners.com slow for anyone else?
Post by: TheBoy on 16 December 2010, 19:33:06
One of my ISPs uses Level3 to get across the water, the other use Above.

Both returning an increase of 120-150ms between the UK hop and the East coast US hop
Title: Re: images.omegaowners.com slow for anyone else?
Post by: vauxfan2k on 16 December 2010, 19:34:30
averaging 185ms here, which is about right for this time of night  :y
Title: Re: images.omegaowners.com slow for anyone else?
Post by: TheBoy on 16 December 2010, 19:35:43
Quote
Quote
Any transatlantic link will have latency.  Remember, ping is a awful tool for speed checking, as every transit and border router out there will give it minimal priority.

150ms - 200ms is about right for many transatlanic links, and the images server is the other side of the USA as well....

True, actually, for some reason I didn't read that back and think about it before posting :D

Hmm.. I'm definitely seeing it fail to return a response in a timely manner quite often, though (and I'm counting in minutes & seconds rather than ms there ;)) ..

Maybe it's just Virgin being chocolate-teapot-y
I think others have seen similar.

For me, on both Zen and BT Business lines, its working as expected for shared hosting solutions (which is why we only use that server for static elements).

I have a theory about DNS for it, but need to run more intense tests...  ...after Christmas ;D
Title: Re: images.omegaowners.com slow for anyone else?
Post by: aaronjb on 16 December 2010, 19:49:09
;D Drink first, investigations later.. sounds like a plan!

I've not been affected so far.. though I did just notice Virgin have upgraded my upstream to 5Mbit - before they did that in this area they were already reporting a congested upstream link, so if they've upgraded everyone without fixing that and now all the kiddywinkies are merrily torrenting away the backhaul will be so oversubscribed that the rest of us are suffering  :(

*mutters*
Title: Re: images.omegaowners.com slow for anyone else?
Post by: Plomien on 16 December 2010, 20:21:26
It was hanging here as well, Must be a Virgin issue

TB we need more virgins to sacrifice to the server gods
Title: Re: images.omegaowners.com slow for anyone else?
Post by: feeutfo on 16 December 2010, 21:52:10
Bit slow occasionally. Seems random, but can tell it's images as it's smileys etc that hold it up. Other occasions it's fine.  :-?
Title: Re: images.omegaowners.com slow for anyone else?
Post by: TheBoy on 16 December 2010, 21:54:35
Has it only really been since the 9th?

Does it happen only on non-IE browsers?
Title: Re: images.omegaowners.com slow for anyone else?
Post by: feeutfo on 16 December 2010, 21:58:10
Possibly since the 9th. Safari iPad gayness here.
Title: Re: images.omegaowners.com slow for anyone else?
Post by: vauxfan2k on 16 December 2010, 21:59:09
its worse on IE here, tho cant see how browser would affect ping times?

Title: Re: images.omegaowners.com slow for anyone else?
Post by: CaptainZok on 16 December 2010, 21:59:30
Quote
Has it only really been since the 9th?

Does it happen only on non-IE browsers?

Getting the sluggish page loads with IE9 and firefocks.
Title: Re: images.omegaowners.com slow for anyone else?
Post by: TheBoy on 16 December 2010, 21:59:39
Hang on, let me get rid of those crappy, gay google optimisations...   >:(
Title: Re: images.omegaowners.com slow for anyone else?
Post by: TheBoy on 16 December 2010, 22:03:24
google optimsations removed from images, but I have kept them on http://theboy.omegaowners.com if any of those affected people can have a play
Title: Re: images.omegaowners.com slow for anyone else?
Post by: feeutfo on 16 December 2010, 22:05:41
Test
Title: Re: images.omegaowners.com slow for anyone else?
Post by: vauxfan2k on 16 December 2010, 22:05:52
omegaowners.com pings at 90ms
images.omegaowners.com 185ms
theboy.omegaowners.com 185ms

browser hangs while posting this, loads theboy.omegaowners instantly, but variable delay in loading forum and functions.

Title: Re: images.omegaowners.com slow for anyone else?
Post by: feeutfo on 16 December 2010, 22:06:06
Again
Title: Re: images.omegaowners.com slow for anyone else?
Post by: feeutfo on 16 December 2010, 22:07:52
This time images appeared instantly on reply page, previos two posts where much slower.


But it's all usable, wouldn't worry too much tbh.
Title: Re: images.omegaowners.com slow for anyone else?
Post by: CaptainZok on 16 December 2010, 22:28:06
Doesn't seem to be hanging as much as before.
Title: Re: images.omegaowners.com slow for anyone else?
Post by: TheBoy on 16 December 2010, 22:34:19
Might take a while for it all to drop from caches etc
Title: Re: images.omegaowners.com slow for anyone else?
Post by: the alarming man on 16 December 2010, 22:39:46
hanging here as well and i am on with sky  :-?
Title: Re: images.omegaowners.com slow for anyone else?
Post by: aaronjb on 16 December 2010, 22:57:16
Hmm, it does seem to have got rather more 'snappy' now..
Title: Re: images.omegaowners.com slow for anyone else?
Post by: Kevin Wood on 17 December 2010, 00:54:45
Working better here too. Not hanging before "busy" blocks of icons, for a start.

Was there a DNS hiccup this yesterday morning, by the way? Nothing at omegaowners.com was resolving for me for a while. Forum appeared to be working with a local bodge in place.

Kevin
Title: Re: images.omegaowners.com slow for anyone else?
Post by: TheBoy on 18 December 2010, 13:39:56
Quote
Working better here too. Not hanging before "busy" blocks of icons, for a start.

Was there a DNS hiccup this yesterday morning, by the way? Nothing at omegaowners.com was resolving for me for a while. Forum appeared to be working with a local bodge in place.

Kevin
Yes - we had 2 senior 3rd line Linux peeps looking into the problem, before one of those engineers decided to check the primary DNS server (we had ruled it out because neither authorititive DNS server was resolving).  Some silly idiot* hadn't reset the TTL on the domain after the last migration.


* Me  :-[
Title: Re: images.omegaowners.com slow for anyone else?
Post by: feeutfo on 18 December 2010, 18:15:57
Snigger, thanks TB....     You love all this stuff really.  ;)