Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: scimmy_man on 09 February 2011, 16:40:27
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Did you know that you have the right to speak to a UK person when you call a company for a service or whatever.
I've done this when I simply couldn't understand the person talking to me.
But I never realised that this is a proactive way of bringing jobs back to the UK.
Do the following when you phone any customer service operation that is based in a foreign country. I have done this twice and it works!
Any time you call a company about a problem with a credit card, bank account, computer, product, etc and you are answered by a person in a call centre abroad, eg. in India, try this:
As soon as you realise that the customer service person is not in the UK (you can always ask if you are not sure about the accent), please very politely (very politely - this is not about trashing other cultures) say, "I'd like to speak to a customer service person in the United Kingdom."
The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service person in the UK .."
YOU WILL BE IMMEDIATELY CONNECTED to a rep in the UK.. It only takes a few seconds to have your call re-directed to the UK .
Tonight when I got redirected to a UK rep, I asked again to make sure - and yes, she was in Swansea.
Imagine if tomorrow, every UK citizen requests a UK rep, how that would impact on the number of extra UK jobs needed. Imagine what would happen if every UK citizen insisted on talking to only UK phone reps from this day on.
Remember - the goal is to restore jobs back here at home - not to be abrupt or rude to a foreigner.
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It's a great idea... But I doubt it will work. Did that come to you on a chain email by any chance ::)
Can't see that anyone has a "Right" to speak to a UK person TBH ;)
Oh... And that's without checking snopes ;)
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I spent a lot of time trying to speak to someone in a call centre in the UK today, and still couldnt understand most of what they said. ;) ::) ;D
I cant see this working tbh, because Im sure a lot of companies dont actually have call centres in the UK to be transferred to. They outsource the jobs to India etc. to slash the wage bill, so there wouldnt be much point in keeping centres in the UK open, just in case someone insists on speaking to them. :-/
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You have obviously never had any dealings with Aviva, and neither will I again apart from telling them to break off come renewal time :y
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After trying explaining myself twice to three different people after a game of passing me from pillar to post and getting nowhere I demanded to be transferred to someone in the UK. I was put through to a Scouser who was more difficult to understand than the Indians I'd previously been speaking to. ;D ;D ;D ;D
Fortunately he had a better understanding of English. :y :y :y :y
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After trying explaining myself twice to three different people after a game of passing me from pillar to post and getting nowhere I demanded to be transferred to someone in the UK. I was put through to a Scouser who was more difficult to understand than the Indians I'd previously been speaking to. ;D ;D ;D ;D
Fortunately he had a better understanding of English. :y :y :y :y
Worrayeronabout divvy? ;D
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Funny thing with scousers - most of them seem to understand basic English but Ive yet to meet one who can speak it. ;D ;D
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Funny thing with scousers - most of them seem to understand basic English but Ive yet to meet one who can speak it. ;D ;D
I've had electrocution lessons mate. :y
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Funny thing with scousers - most of them seem to understand basic English but Ive yet to meet one who can speak it. ;D ;D
I've had electrocution mate. :y
We can live in hope. :y ;D ;D
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Funny thing with scousers - most of them seem to understand basic English but Ive yet to meet one who can speak it. ;D ;D
I've had electrocution mate. :y
We can live in hope. :y ;D ;D
There's an echo on the forum tonight ::) ::) :D :D
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Great minds Lazytinker, great minds.... :y ;D ;D
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Great minds Lazytinker, great minds.... :y ;D ;D
If only you had one between you. ::)
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coming from a 100 year old graduate from the university of pilfering........ ::) ;D
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Great minds Lazytinker, great minds.... :y ;D ;D
If only you had one between you. ::)
One what? ::) ::) ::) ::)
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>:(Did you know that you have the right to speak to a UK person when you call a company for a service or whatever.
I've done this when I simply couldn't understand the person talking to me.
But I never realised that this is a proactive way of bringing jobs back to the UK.
Do the following when you phone any customer service operation that is based in a foreign country. I have done this twice and it works!
Any time you call a company about a problem with a credit card, bank account, computer, product, etc and you are answered by a person in a call centre abroad, eg. in India, try this:
As soon as you realise that the customer service person is not in the UK (you can always ask if you are not sure about the accent), please very politely (very politely - this is not about trashing other cultures) say, "I'd like to speak to a customer service person in the United Kingdom."
The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service person in the UK .."
YOU WILL BE IMMEDIATELY CONNECTED to a rep in the UK.. It only takes a few seconds to have your call re-directed to the UK .
Tonight when I got redirected to a UK rep, I asked again to make sure - and yes, she was in Swansea.
Imagine if tomorrow, every UK citizen requests a UK rep, how that would impact on the number of extra UK jobs needed. Imagine what would happen if every UK citizen insisted on talking to only UK phone reps from this day on.
Remember - the goal is to restore jobs back here at home - not to be abrupt or rude to a foreigner.
rubbish im afraid :(
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Great minds Lazytinker, great minds.... :y ;D ;D
If only you had one between you. ::)
One what? ::) ::) ::) ::)
I forget now. :-/
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Thread subject.... :y
Thread title..... >:(
Forum Guidelines:
Keep titles relevant, and not just 'Help me' etc. Not everybody has time to read every thread
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Thread subject.... :y
Thread title..... >:(
Forum Guidelines:
Keep titles relevant, and not just 'Help me' etc. Not everybody has time to read every thread
Haven't you got a sheep to shag?
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Thread subject.... :y
Thread title..... >:(
Forum Guidelines:
Keep titles relevant, and not just 'Help me' etc. Not everybody has time to read every thread
Haven't you got a sheep to shag?
bbbaaaaaaa make sure its back legs are in your wellies :D :D ;D ;D ;D
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Thread subject.... :y
Thread title..... >:(
Forum Guidelines:
Keep titles relevant, and not just 'Help me' etc. Not everybody has time to read every thread
Haven't you got a sheep to shag?
Ah, Mr Millwall !! Whilst your here, and we're on the subject of 'vague' headings, your 'England' as a topic heading !!
I bet you were up all night thinking that one up...Hmmm ?? ::)
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Thread subject.... :y
Thread title..... >:(
Forum Guidelines:
Keep titles relevant, and not just 'Help me' etc. Not everybody has time to read every thread
Haven't you got a sheep to shag?
Ah, Mr Millwall !! Whilst your here, and we're on the subject of 'vague' headings, your 'England' as a topic heading !!
I bet you were up all night thinking that one up...Hmmm ?? ::)
edited especially for you :y
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Thread subject.... :y
Thread title..... >:(
Forum Guidelines:
Keep titles relevant, and not just 'Help me' etc. Not everybody has time to read every thread
Haven't you got a sheep to shag?
Ah, Mr Millwall !! Whilst your here, and we're on the subject of 'vague' headings, your 'England' as a topic heading !!
I bet you were up all night thinking that one up...Hmmm ?? ::)
edited especially for you :y
A vast improvement ! :y ;)
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Ah language problems.
I was working on a big project here together with a bunch of frenchmen.
Our official project language was english.
We were very good at it (well most of us).
But the french with their accents ;D
Still remember when we were on a training and this guy was constanly trying to say things like:
"Take a look at this sheet"
"this is a sheet for..."
But his accent was a bit wrong so he always said:
"Take a look at this shit"
"This is a shit for..."
etc
;D ;D ;D ;D
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Ah language problems.
I was working on a big project here together with a bunch of frenchmen.
Our official project language was english.
We were very good at it (well most of us).
But the french with their accents ;D
Still remember when we were on a training and this guy was constanly trying to say things like:
"Take a look at this sheet"
"this is a sheet for..."
But his accent was a bit wrong so he always said:
"Take a look at this shit"
"This is a shit for..."
etc
;D ;D ;D ;D
;D ;D ;D ;D ;D ;D ;D ;D ;D :y
Perhaps he was right though! ::) ::) :D :D :D :D ;) ;)
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sometimes I cant understand the language of my citizens even being Turkish :o :( better I call UK services, probably I'll understand better ;D :y
imo, telephone conversations actually a hard and serious job that your dictation must be almost perfect and in a step by step manner.. but companies give those jobs to some snob that even dont know talk the self language >:(
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sometimes I cant understand the language of my citizens even being Turkish :o :( better I call UK services, probably I'll understand better ;D :y
imo, telephone conversations actually a hard and serious job that your dictation must be almost perfect and in a step by step manner.. but companies give those jobs to some snob that even dont know talk the self language >:(
Not if you call a Scottish based call centre you won't Cem! ::) ::) ;D ;D ;D ;D ;D ;D ;D ;D
Used to speak to Sky up there and it was easier to speak to a friendly, clear English speaking Indian in Delhi!! ;D ;D ;D ;D ;D ;D ;)
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Perhaps you got put through to this fella. :D ;D
[mediahttp://www.youtube.com/watch?v=N_Cg7bS7XXI][/media]
http://www.youtube.com/watch?v=N_Cg7bS7XXI
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Perhaps you got put through to this fella. :D ;D
[mediahttp://www.youtube.com/watch?v=N_Cg7bS7XXI][/media]
http://www.youtube.com/watch?v=N_Cg7bS7XXI
;D ;D ;D ;D ;D :y Yes Albs, it is Glasgowegian I have problems with! :D :D :D :D :D :D :D ;)
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Perhaps you got put through to this fella. :D ;D
[mediahttp://www.youtube.com/watch?v=N_Cg7bS7XXI][/media]
http://www.youtube.com/watch?v=N_Cg7bS7XXI
PMSL.. ;D ;D ;D ;D
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SWEARY SWEARY, don't let kids watch.
We.ve all wanted to say it though!!!!!
http://www.youtube.com/watch?v=M01Nn_Jo_m4&feature=related ;D ;D ;D