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Chat Area => General Discussion Area => Topic started by: rob in gib on 21 August 2011, 10:09:23

Title: computer help
Post by: rob in gib on 21 August 2011, 10:09:23
Can anybody help
I will explain this as best i can sorry if it is a little long winded

I bought my wife a Dell netbook running windows 7
when we connect to the home wifi i can not get online
it usually connects with either limited axcess or it will connect with internet axcess until we open the browser or any internet program at wich point the internet drops out and says limited axcess again

This only happens at home if i go to the local cafe it will connect no problems
we are using a ethernet cable at present defeats the point i think

I was told that my router might not support windows 7 but everything else connects no problems even my brand new Dell touch screen (1 week old)

The other problem is i cannot get into the settings of the router as it is Spanish

please help in layman terms as i know nothing about these kind of faults and it is driving me mad :( :(
Title: Re: computer help
Post by: cem_devecioglu on 21 August 2011, 10:15:38
seems like router setup related.. there is a parameter like connect on demand or similiar.. but dont know how its in spanish :-/
Title: Re: computer help
Post by: rob in gib on 21 August 2011, 10:20:45
Quote
seems like router setup related.. there is a parameter like connect on demand or similiar.. but dont know how its in spanish :-/

Thats one of the problems and i dont understand how everthing else connect ie new pc/x box/wii also i phone but no dam netbook
i also broght my dad`s netbook home and that has no problems either ggrrrr
Title: Re: computer help
Post by: TheBoy on 21 August 2011, 10:34:04
The router is compatible.  The router would never know what OS a client is running.

Go to a command prompt (Start > cmd), and type
ipconfig /all

Post up output.


The error you see comes up if you get an APIPA address (169.254.x.x) because you cannot get a DHCP address, or if the PC cannot contact a test server (DNS issues or gateway dropping the traffic).
Title: Re: computer help
Post by: cem_devecioglu on 21 August 2011, 10:44:32
Quote
Quote
seems like router setup related.. there is a parameter like connect on demand or similiar.. but dont know how its in spanish :-/

Thats one of the problems and i dont understand how everthing else connect ie new pc/x box/wii also i phone but no dam netbook
i also broght my dad`s netbook home and that has no problems either ggrrrr


this means you network configuration is wrong or incompatible at some point with the router..
Title: Re: computer help
Post by: rob in gib on 21 August 2011, 11:05:02
Quote
Quote
Quote
seems like router setup related.. there is a parameter like connect on demand or similiar.. but dont know how its in spanish :-/

Thats one of the problems and i dont understand how everthing else connect ie new pc/x box/wii also i phone but no dam netbook
i also broght my dad`s netbook home and that has no problems either ggrrrr


this means you network configuration is wrong or incompatible at some point with the router..

Thanks for the input guys
I have just switched it on to try TB`s config thingy and the bloody thing has connected to the internet been online for 10 mins now  would you believe it :-?
stand by for updates
Title: Re: computer help
Post by: TheBoy on 21 August 2011, 11:52:02
We wait with baited breath ;D