Omega Owners Forum
Chat Area => General Car Chat => Topic started by: TheBoy on 13 June 2011, 18:09:45
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FFS. Retards. The rather lot of 'em.
DVLA.
'nuff said.
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Shout louder they may well hear you...
...then again maybe not ;D. Missing at least one of the 5 seances ime, the ability to listen for a start, and your buggered from there on... >:( muppets!
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Shout louder they may well hear you...
...then again maybe not ;D. Missing at least one of the 5 seances ime, the ability to listen for a start, and your buggered from there on... >:( muppets!
That's if you can make it pass the phone button game of 'Press.... for'.... and then get put on hold for ever and a day :-/
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I sent off my logbook to DVLA back in early May to inform them of LPG conversion.
About 12 days ago, I called them, as I'd not received anything back, only to be told they'd lost it, and they'd get someone to call me the following week.
Still heard nought, so gave them another call, got the usual apologies, somebody would call me.
Next day, guess what drops through letter box? Yup, all my stuff returned with a letter saying I had to go to local DVLA office to get the V5 updated, as Swansea can't do it. It listed what I needed to take, and included an extra form. Ironically, tax renewal form arrived same day.
So off I go, a 60 mile round trip >:(. Get seen 30mins before they close, they start doing it, but we hit a brick wall when they ask for insurance doc.
"But that's not on the letter DVLA sent me?"
"I'm sorry, sir, thats a mistake. Can you go and get it"
"Its a 60m round trip!"
"Sorry, we need that"
"Can you check the MID database?"
"Nope"
FFFFS >:(
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they always need insurance docs for tax bought over the counter
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they always need insurance docs for tax bought over the counter
Can tell the last time I bought tax over the counter ;D
Why didn't they say so in their letter to me? I took the MOT because they asked for that. I took the receipts they asked for. But no insurance, as they didn't ask.
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was the tax renewal in the same envelope as the returned documents?
if it wasnt, that'll be why the accompanying letter with the returned documents didnt ask for insurance
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Glad I had a pleasant experience at the local office... Didn't even need my insurance cert because I was just exchanging my tax disc :y :y
Mind you, I still haven't got my log book back :-X ::)
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Enjoy your trip to Wales TB :)
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Glad I had a pleasant experience at the local office... Didn't even need my insurance cert because I was just exchanging my tax disc :y :y
Mind you, I still haven't got my log book back :-X ::)
Thats all I wanted to do, but for reasons that didn't make sense, they still needed insurance docs. Didn't need mot though
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Odd, I just sent an LPG invoice with my Log Book, came back two weeks all ok :-/
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Odd, I just sent an LPG invoice with my Log Book, came back two weeks all ok :-/
Depends who opens the envelope I expect ::) ::)
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You want to try registering a kit car. break me! Useless isn't a strong enough word. ::)
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Bumped into a guy who moved house while waiting for his new V5 to arrive.
He put on mail redirection but it didn’t turn up for weeks. Called DVLA and they explained that V5 envelopes have green chevrons on them that forbid Royal Mail from redirecting them, so it would have gone to his old address regardless.
OK, he says, can I notify you of my new address now? No, the only way to notify a change of address is to fill in the relevant section on the V5. Security, you know. But I can’t fill in the V5 – I don’t have it. We know, the voice says, we've got it, it has been returned to us marked “no longer at this address”.
(More of the same ad nauseam... )
:-?
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if mail has chevrons on and a "do not redirect" instruction, they HAVE to be returned to the sender, not delivered as addressed
this should have been returned to DVLA as "addressee gone away"
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Yep - that's what happened.
My point was that the DVLA acknowledged that they were in posession of his V5 yet insisted that he must fill in a section of that same V5 before they would post it to him.
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They're not the most flexible of organisations, although so far been decent to me..
As Kevin says, they seem to be a constant cause of consternation in the kit car world though - I recently read of someone taking their newly completed kit to be registered (which should have received an 'age related' plate as it used a single main donor) only to be told that he would get a Q plate because "That's how it works"..
When he tried to complain that was wrong and take his forms to another DVLA office, he was told he couldn't have his forms back.. so now he's stuck trying to protest that particular DVLA 'officer' is applying the process incorrectly while the DVLA holds all the paperwork to ransom. I bet that's a fun procedure!
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if mail has chevrons on and a "do not redirect" instruction, they HAVE to be returned to the sender, not delivered as addressed
this should have been returned to DVLA as "addressee gone away"
How would they know if a person is no longer at a given address?
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Odd, I just sent an LPG invoice with my Log Book, came back two weeks all ok :-/
Your car, like silver bullet, is too old, so easy, no taxation class change
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Odd, I just sent an LPG invoice with my Log Book, came back two weeks all ok :-/
Your car, like silver bullet, is too old, so easy, no taxation class change
Valid point, you do save a whole £10 with the tax change i think? :D
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Odd, I just sent an LPG invoice with my Log Book, came back two weeks all ok :-/
Your car, like silver bullet, is too old, so easy, no taxation class change
Valid point, you do save a whole £10 with the tax change i think? :D
'course TB probably left £200's worth of rubber outside the DVLA office..
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Stop whinging. If you were trying to do in Spain what you are trying to do in England you would be:
An OAP
Penniless (well centless)
Crotchety
before you achieved it. Trust me DVLA are a paragon of efficiency and cheap to boot.
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Aah, but that's only if you started the process at the legal driving age, more likely you would be dead!
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if mail has chevrons on and a "do not redirect" instruction, they HAVE to be returned to the sender, not delivered as addressed
this should have been returned to DVLA as "addressee gone away"
How would they know if a person is no longer at a given address?
royal mail intercept it at the point of redirection
If there's no redirection in place for the name, it gets delivered. If there is a redirection in place, "do not redirect" mail addressed to the name on the redirection gets intercepted by the postman doing the redirections and returned to sender
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Odd, I just sent an LPG invoice with my Log Book, came back two weeks all ok :-/
Your car, like silver bullet, is too old, so easy, no taxation class change
Valid point, you do save a whole £10 with the tax change i think? :D
'course TB probably left £200's worth of rubber outside the DVLA office..
Whilst driving to work this morning, I did notice some rubber lines in the road.... ....I didn't think I left that much there :'(
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They're not the most flexible of organisations, although so far been decent to me..
As Kevin says, they seem to be a constant cause of consternation in the kit car world ...
Yep, Can't register it without taxing it. Can't tax it without an MOT. Can't MOT it without it being registered. Oh, we'd like to inspect the vehicle. Can't get someone out to inspect it. Can't drive it to us without tax, can't tax it without registering it, can't register it without an MOT..... >:(
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They're not the most flexible of organisations, although so far been decent to me..
As Kevin says, they seem to be a constant cause of consternation in the kit car world ...
Yep, Can't register it without taxing it. Can't tax it without an MOT. Can't MOT it without it being registered. Oh, we'd like to inspect the vehicle. Can't get someone out to inspect it. Can't drive it to us without tax, can't tax it without registering it, can't register it without an MOT..... >:(
Yeah, I'm really looking forward to that bit of the build.. ;D
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i believe you can MOT without registering it, and you can also insure it without registering it
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FFS. Retards. The rather lot of 'em.
DVLA.
'nuff said.
Seconded! >:( >:( >:( >:(
Decided to ring yesterday as it's been 5 weeks since visiting the local office. Got a call back today saying they have no record ::) ::)
I pointed out that as it was done at the Local Office and the refund cheque was issued from DVLA Swansea 3 weeks ago that didn't make sense ::) ::)
Anyway... Had to give a load of details of the current tax disk I have, which I did, and then got asked what I paid for it? Errr... Helloooo... Just told you I exchanged it and was sent a refund! ;D ;D
How can anywhere be so inefficient, especially in the modern technological age ::) ::)
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FFS. Retards. The rather lot of 'em.
DVLA.
'nuff said.
Seconded! >:( >:( >:( >:(
Decided to ring yesterday as it's been 5 weeks since visiting the local office. Got a call back today saying they have no record ::) ::)
I pointed out that as it was done at the Local Office and the refund cheque was issued from DVLA Swansea 3 weeks ago that didn't make sense ::) ::)
Anyway... Had to give a load of details of the current tax disk I have, which I did, and then got asked what I paid for it? Errr... Helloooo... Just told you I exchanged it and was sent a refund! ;D ;D
How can anywhere be so inefficient, especially in the modern technological age ::) ::)
What do you expect, its mostly staffed by the Welsh! :-? :-X
oops, any Welsh here :P
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They're not the most flexible of organisations, although so far been decent to me..
As Kevin says, they seem to be a constant cause of consternation in the kit car world ...
Yep, Can't register it without taxing it. Can't tax it without an MOT. Can't MOT it without it being registered. Oh, we'd like to inspect the vehicle. Can't get someone out to inspect it. Can't drive it to us without tax, can't tax it without registering it, can't register it without an MOT..... >:(
Are we not allowed to drive to a pre aranged Mot inspection without tax? Which validates insurance. Provided it's pre aranged of course...? :-?
Or do I recall, kit cars go through a far more rigerous road worthy test? :-/
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For kit cars the process is:
Build it
Take it for the IVA (Individual Vehicle Assessment) test at VOSA
Fail
Re-do some stuff
Take it for another IVA
Then take it to the DVLA with all the paperwork, documented evidence of self build, documented evidence of certified engine age from a DVLA registered engine builder
Fill out some more paperwork
Take it back to the DVLA to be inspected
Finally get issued with a V5
Tax it & buy registration plates
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They're not the most flexible of organisations, although so far been decent to me..
As Kevin says, they seem to be a constant cause of consternation in the kit car world ...
Yep, Can't register it without taxing it. Can't tax it without an MOT. Can't MOT it without it being registered. Oh, we'd like to inspect the vehicle. Can't get someone out to inspect it. Can't drive it to us without tax, can't tax it without registering it, can't register it without an MOT..... >:(
Are we not allowed to drive to a pre aranged Mot inspection without tax? Which validates insurance. Provided it's pre aranged of course...? :-?
Or do I recall, kit cars go through a far more rigerous road worthy test? :-/
You can insure it on the chassis number before registration and insurance company confirmed that it's covered if the vehicle's roadworthy.
You can drive it to a pre-booked VOSA test required to tax it (SVA/IVA, MOT, VIC, etc) provided it is insured even if it's not registered, taxed, etc.
An inspection by the DVLA is not covered by this, according to the Police I spoke to, because, despite being required to tax and register the vehicle, it's the DVLA, not VOSA. (VOSA, of course, check the chassis numbers, etc. during SVA and provide a form with it all on, which you take straight to the DVLA, but the DVLA insist on seeing it all themselves, being the useless bunch of muppets that they are.)
MOT doesn't really help if the DVLA muppets want to see the car. I was told they could MOT check an unregstered car but it would be purely advisory and no use for taxing the car because if there's no registration number to enter on the certificate it can't be issued. >:(
It's a great example of a couple of bloated public sector organisations who are incapable of seeing beyond the pile of red tape they've created to justify their own existence. ::)
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That, of course, wasn't the end of the story.
Because they are useless rather retards, I received a letter a couple of weeks back saying I needed to send all the proof of LPG back to Swansea before they could return my V5.
Apparently, its not enough that they have seen it once, and returned it. Nor is it enough that the local DVLA office have seen it and issued a tax disc.
Absolutely no point ringing them, due to a combined IQ of 6. No wonder the civil service is so inefficient. The useless pricks running it, and those working there have simply forgotten who they work for, and what their purpose is. Instead, they like to generate work for their own benefit. Morons. Every single one of them.
Anyways, a strongly worded, slightly sarcastic letter, along with all the proof of LPG (which is on an online database anyway) sent off to the useless morons, and today, 9 weeks later, a V5 pops in the letterbox.
9 rather weeks - and at no point were they waiting for info from me for more than a few hours.
>:(
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My V5 fell through the door today too... About 7 weeks, I think, and probably only because I raised a complaint before the lakes ::) ::)
Never mind... All sorted now :y :y