Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Martin_1962 on 29 September 2007, 21:30:33

Title: 6 1/2 hours support today
Post by: Martin_1962 on 29 September 2007, 21:30:33
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!
Title: Re: 6 1/2 hours support today
Post by: cem_devecioglu on 29 September 2007, 21:40:51
Good work  :y  Sure this be appreciated ..
Title: Re: 6 1/2 hours support today
Post by: Martin_1962 on 29 September 2007, 21:48:02
Quote
Good work  :y  Sure this be appreciated ..

We do try to provide good service - one of our sellign points
Title: Re: 6 1/2 hours support today
Post by: TheBoy on 29 September 2007, 21:52:20
I've spent the day, in amongst a few Omega Owners turning up today, adding a load of code to my brother's Point of Sale software - he sent me an email yesterday, and wants it implemented by today  :-?
Title: Re: 6 1/2 hours support today
Post by: Golfbuddy on 29 September 2007, 22:05:00
Quote
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!

You're just whetting my appetite.  :)

The change over is still on to the best of my knowledge.  :y
Title: Re: 6 1/2 hours support today
Post by: cem_devecioglu on 29 September 2007, 22:06:21
One thing I know about implementation for software. It never ends..
Title: Re: 6 1/2 hours support today
Post by: Markjay on 29 September 2007, 22:33:26
Quote
Quote
Good work  :y  Sure this be appreciated ..

We do try to provide good service - one of our sellign points

Here here....  :y
Title: Re: 6 1/2 hours support today
Post by: Martin_1962 on 29 September 2007, 22:55:05
Quote
Quote
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!

You're just whetting my appetite.  :)

The change over is still on to the best of my knowledge.  :y

I hope so!

I like Andrew though - no problem helping - had to get my boss in at one point to wobble my mouse since my work PC was playing silly buggers and I couldn't control it - using Netsupport to my PC then to our customer
Title: Re: 6 1/2 hours support today
Post by: Golfbuddy on 29 September 2007, 23:26:43
Quote
Quote
Quote
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!

You're just whetting my appetite.  :)

The change over is still on to the best of my knowledge.  :y

I hope so!

I like Andrew though - no problem helping - had to get my boss in at one point to wobble my mouse since my work PC was playing silly buggers and I couldn't control it - using Netsupport to my PC then to our customer

Andrew P?
Title: Re: 6 1/2 hours support today
Post by: Ken T on 30 September 2007, 02:11:12
My day was a bit less exiting. I am renovating (Trying to !) a house, and spent the day fitting in the roof insulation. I have to use that new Celotex stuff between rafters, plus all sorts of stuff, like I have to nail battons up first, then fit the insulation, then fit a damp proof membrain, remembering to tape up all the joints, then I can fit  the plasterboard which then has to be skimmed. Great Fun, if you fancy a swap, then please contact me !!!!!!!!!!!!!
Cheers Ken
Title: Re: 6 1/2 hours support today
Post by: Martin_1962 on 30 September 2007, 09:42:41
Quote
Quote
Quote
Quote
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!

You're just whetting my appetite.  :)

The change over is still on to the best of my knowledge.  :y

I hope so!

I like Andrew though - no problem helping - had to get my boss in at one point to wobble my mouse since my work PC was playing silly buggers and I couldn't control it - using Netsupport to my PC then to our customer

Andrew P?

No W