Omega Owners Forum
Chat Area => General Car Chat => Topic started by: Del Boy on 19 January 2012, 21:20:58
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Went to pick up my 7 Series from the bodyshop today, anyway I get there, everything looks lovely etc, car looks great, has even been polished and valeted just be for I arrived. Anyway I just literally took the key off of the bodyshop owner and he said, "Oh before you go you've got to pay the excess", now as this is my first ever claim off of my own insurance, is this right? I thought I paid it to the insurance company. Funnily enough I didn't have £450 on me at that time, so anyway with time already being tight I had to come home without the car. So another trip up there tomorrow >:(
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Check with the insurance co....
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Check with the insurance co....
Tried that once already, although the bloke on the end of the phone was no use at all, he couldn't even find any recollection of the claim! I'll have to ring back and try someone else.
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I had to pay the repairer the excess when i clobbered a deer with my 1st elite....
i had to pay the insurer the excess when someone drove in the back of my last Sennie
so i guess it depends on the insurer and their arrangement with the repairer.
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I've had to pay the excess at the body shop in the past. You then need to try to claim it back from
your the 3rd party's insurance.
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I've had to pay the excess at the body shop in the past. You then need to try to claim it back from your the 3rd party's insurance.
Finally got through to someone with half a brain, I've got to pay the bodyshop as it wasn't a write off. Andy how do I go about that as there was no other people involved?
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I've had to pay the excess at the body shop in the past. You then need to try to claim it back from your the 3rd party's insurance.
Finally got through to someone with half a brain, I've got to pay the bodyshop as it wasn't a write off. Andy how do I go about that as there was no other people involved?
If no one else is involved are you just claiming from your own insurance? If so I guess that there's no one else to claim it from. :-\ :-\
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I've had to pay the excess at the body shop in the past. You then need to try to claim it back from your the 3rd party's insurance.
Finally got through to someone with half a brain, I've got to pay the bodyshop as it wasn't a write off. Andy how do I go about that as there was no other people involved?
If no one else is involved are you just claiming from your own insurance? If so I guess that there's no one else to claim it from. :-\ :-\
Yep, claiming off of mine.
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I've had to pay the excess at the body shop in the past. You then need to try to claim it back from your the 3rd party's insurance.
Finally got through to someone with half a brain, I've got to pay the bodyshop as it wasn't a write off. Andy how do I go about that as there was no other people involved?
If no one else is involved are you just claiming from your own insurance? If so I guess that there's no one else to claim it from. :-\ :-\
Yep, claiming off of mine.
Looks like you're £450 down then Del ............... :(
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I've had to pay the excess at the body shop in the past. You then need to try to claim it back from your the 3rd party's insurance.
Finally got through to someone with half a brain, I've got to pay the bodyshop as it wasn't a write off. Andy how do I go about that as there was no other people involved?
If no one else is involved are you just claiming from your own insurance? If so I guess that there's no one else to claim it from. :-\ :-\
Yep, claiming off of mine.
Looks like you're £450 down then Del ............... :(
Very annoying as I thought my excess was £250, but as no one else was involved, it goes up to this. How they work it I don't know, but no whining I signed the paperwork :(
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I've had to pay the excess at the body shop in the past. You then need to try to claim it back from your the 3rd party's insurance.
Finally got through to someone with half a brain, I've got to pay the bodyshop as it wasn't a write off. Andy how do I go about that as there was no other people involved?
If no one else is involved are you just claiming from your own insurance? If so I guess that there's no one else to claim it from. :-\ :-\
Yep, claiming off of mine.
Looks like you're £450 down then Del ............... :(
Very annoying as I thought my excess was £250, but as no one else was involved, it goes up to this. How they work it I don't know, but no whining I signed the paperwork :(
I've noticed that insurance co. seem to have variable excesses depending whether it's for theft or accident. They make it up in their favour as they go along.
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Del before paying that money check their job, corners, insulation, inside the car, some electric componets/switches (that may be disturbed) and the paint in detail..
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Del before paying that money check their job, corners, insulation, inside the car, some electric componets/switches (that may be disturbed) and the paint in detail..
I have, was there for an hour looking over it :y £9239 repair bill in total :o
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I have, was there for an hour looking over it :y £9239 repair bill in total :o
opps me side ways!!!!! What did you do to it??? :o :o :o
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I have, was there for an hour looking over it :y £9239 repair bill in total :o
opps me side ways!!!!! What did you do to it??? :o :o :o
(http://i260.photobucket.com/albums/ii38/GrizzlyLiam/5ca36482.jpg)
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Yes, that was a bloody shame Del - still, you've got the car back again. :y
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(http://i260.photobucket.com/albums/ii38/GrizzlyLiam/5ca36482 . jpg)
Oh! :o :o :o :o :o
Still don't know how they got to that kind of figure ................. but I suppose when they're charging £100+ an hour they can quickly rack up that kind of price.
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I have, was there for an hour looking over it :y £9239 repair bill in total :o
opps me side ways!!!!! What did you do to it??? :o :o :o
In a nutshell ..... he didn't fasten the bonnet ....... :(
It is quite normal for the excess to be paid to the repair company before the car is released :y :y
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(http://i260.photobucket.com/albums/ii38/GrizzlyLiam/5ca36482 . jpg)
Oh! :o :o :o :o :o
Still don't know how they got to that kind of figure ................. but I suppose when they're charging £100+ an hour they can quickly rack up that kind of price.
New roof, new bonnet, front bumper repair, bonnet struts, new bonnet catches, new grill, windscreen, bolts, interior mirror fixings, reset BMW SOS Function etc. BMW body panels are stupidly expensive, I had a door replaced on my 5 Series, it was a little over £2100, just for a drivers door fitted & painted.
Seems the the bonnet issue had quite a few underlying problems from a previous bodge job from the company I bought it off. A catch which wasn't fitted correctly, one of the catches completely missing.
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In a nutshell ..... he didn't fasten the bonnet ....... :(
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no safety catch then? ??? ???
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I have, was there for an hour looking over it :y £9239 repair bill in total :o
opps me side ways!!!!! What did you do to it??? :o :o :o
In a nutshell ..... he didn't fasten the bonnet ....... :(
It is quite normal for the excess to be paid to the repair company before the car is released :y :y
In a nutshell the bonnet was fastened correctly, it came out of my bodyshop and I was told the bonnet was now working, opening and closing fine. A day later when driving up the motorway the problem clearly wasn't fixed. The guy who done my work has subsequently moved workshops and I haven't heard a thing from him since. Funnily enough, the day after this happened I turned up at his workshop, only to be confronted by his unit owner saying that he hadn't paid the rent for 2 months, and had done a disappearing act.
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Yep, had a few prangs, almost all in Slough. Always paid the excess to the repairer to a have it paid back later once the claim is settled with the other side....
...or not, in your case. :(
Bet that made you jump, when the bonnet flipped up? ...as Jethro would say "Cherrrrist" :o
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Yep, had a few prangs, almost all in Slough. Always paid the excess to the repairer to a have it paid back later once the claim is settled with the other side....
...or not, in your case. :(
Bet that made you jump, when the bonnet flipped up? ...as Jethro would say "Cherrrrist" :o
Wasn't the most pleasant experience :(
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Oh! :o :o :o :o :o
Still don't know how they got to that kind of figure ................. but I suppose when they're charging £100+ an hour they can quickly rack up that kind of price.
They might charge retail customers £100 an hour, but there is no way that an insurance company pay that much! The recovery business is the same; the breakdown companies pay us less than 2/3 what we would actually charge if you rang and asked for the same job.
Not seen a 7 series do that, it's usually clits. Yet another reason not to buy a Renault!
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Oh! :o :o :o :o :o
Still don't know how they got to that kind of figure ................. but I suppose when they're charging £100+ an hour they can quickly rack up that kind of price.
They might charge retail customers £100 an hour, but there is no way that an insurance company pay that much! The recovery business is the same; the breakdown companies pay us less than 2/3 what we would actually charge if you rang and asked for the same job.
Not seen a 7 series do that, it's usually clits. Yet another reason not to buy a Renault!
A slightly common thing on the E65/66 is for the cable to stretch which usually sticks the bonnet down, which was a problem originally. Eventually got it open and supposedly 'fixed', however it obviously wasn't. But yeah, people have seen it happen before on these, guy from the body shop actually said the same earlier, he has done one before, however it was a few years back now.
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Oh! :o :o :o :o :o
Still don't know how they got to that kind of figure ................. but I suppose when they're charging £100+ an hour they can quickly rack up that kind of price.
They might charge retail customers £100 an hour, but there is no way that an insurance company pay that much! The recovery business is the same; the breakdown companies pay us less than 2/3 what we would actually charge if you rang and asked for the same job.
Not seen a 7 series do that, it's usually clits. Yet another reason not to buy a Renault!
A slightly common thing on the E65/66 is for the cable to stretch which usually sticks the bonnet down, which was a problem originally. Eventually got it open and supposedly 'fixed', however it obviously wasn't. But yeah, people have seen it happen before on these, guy from the body shop actually said the same earlier, he has done one before, however it was a few years back now.
It does make the case for forward hinged bonnets. Didn't older BMWs (2002) have forward hinged bonnets? :-\ :-\ :-\
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Oh! :o :o :o :o :o
Still don't know how they got to that kind of figure ................. but I suppose when they're charging £100+ an hour they can quickly rack up that kind of price.
They might charge retail customers £100 an hour, but there is no way that an insurance company pay that much! The recovery business is the same; the breakdown companies pay us less than 2/3 what we would actually charge if you rang and asked for the same job.
Not seen a 7 series do that, it's usually clits. Yet another reason not to buy a Renault!
A slightly common thing on the E65/66 is for the cable to stretch which usually sticks the bonnet down, which was a problem originally. Eventually got it open and supposedly 'fixed', however it obviously wasn't. But yeah, people have seen it happen before on these, guy from the body shop actually said the same earlier, he has done one before, however it was a few years back now.
It does make the case for forward hinged bonnets. Didn't older BMWs (2002) have forward hinged bonnets? :-\ :-\ :-\
Quite a few older ones had forward hinged bonnets :y I think they're a much better idea!
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Yep, they did. Never understood why the idea didnt become more widespread. They were a lovely little car btw. Much classier than the current crop from the spinning propeller crowd imo. ;)
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Labour rates here abouts £25 - £30 ph. :-\
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Labour rates here abouts £25 - £30 ph. :-\
Even the local place servicing caravans charges £40+vat / hour ;)
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Labour rates here abouts £25 - £30 ph. :-\
Yep, that's what the crooks charged on my repair to the insurer. But had dealership status on parts from various dealers inc vx. There by maximising profit at retail prices on parts, and are obviously keen to change EVERY single possible part that could conceivably be related to the damage, ie, every single steering component, both shocks, stub axles etc, when only one wishbone was bent from hitting the kerb, after a Range rover hit me on the drivers side.
£4900 quote to insurer for repair.
Did the work myself;
One new sc3 £130(?)
Pair of wishbones £130 fitted and back on the road with mot, £40 now is it?
Cosmetic damage;
Second hand door and wing £50 from Steve at omega breakers Heathrow.
2 Wheels refurbed £100
Door membrane can't remember price. Bah.
Insurers approved repairers. Pfff...!
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There's alot to be said for doing self inflicted/write off repairs yourself :y
After the 'lorry incident', the guesstimate was well over £5000. >:(
Including paying VX £300 to colect the car, weld in the new slam panel, paint it and deliver the car back, I think the final bill was less than a grand :y, thanks in no small part to Steve and Albs :y
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Bit late on this, but my experience is that you have to pay the repairer :y
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Got the car back, all looking good :)
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Several years ago I had my X-Type in at a bodyshop getting a golfball-sized dent in the roof repaired. When I took the car in the guy offered me a tour of the workshop where he showed me a brand new (less than 1 month old) BMW that had been severely damaged and rolled. Believe it or not, they were actually fitting a complete new bodyshell, transferring the useable parts from the knackered one to the new one. Apparently, this was cheaper than writing it off as the cost was going to be a little under £30,000!
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Del before paying that money check their job, corners, insulation, inside the car, some electric componets/switches (that may be disturbed) and the paint in detail..
I have, was there for an hour looking over it :y £9239 repair bill in total :o
for our price standards , it seems normal as BMW parts cost a fortune.. and adding the labour its normal for here..
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Any time I've had a 3rd party claim the first thing I did was send off a 'blame' letter to the other driver (realise thats not the case this time, but bear with me) saying I have XXX as an excess and hire cars costs are YYY per day and that as I hold them fully responsible for the incident I require reimbursement by return of post and in any event, within 7 days, otherwise I charge ZZZ per day percentage interest, compounded, until monies received. And £25 per letter flat fee reminding them of monies due, daily, otherwise I will see them in court via local and national press, Tv etc etc. I also include a scale plan of the incident and advise them that I am a fully qualified crash investigator recently retired from police service that is considered an expert witness in court on such matters.
Normally get an ack letter within 7 days and payment in full within time scales...... ;)
Workshop prices bear little resemblance to real world, negotiated, cash in hand although a flat fee between repairer and insurer is not ,uncommon. Seem to remember something like £1250 per claim to insurer, irrespective of actual job cost? Roundabouts and swings springs to mind....