Yeah and when they fitted th dish an that last Friday was told the modem for broadband would be sent in the post
, Signed up for a 326 a month package TV/TALK/SURF
, got a letter yesterday advising I was on a £21 package
, Got straight on the phone only to be told it had'nt been signed up for and that broadband was'nt available
. Anyway spent an hour on the phone between two idiots, no broadband, just TV and paying more now than what I was with Virgin; Now I have to write into them; my issues
1. I have been mis-sold a product that does'nt exist
2. Was given contradictory information from 2 diferrent reps
3. Want to charge me £17 for broadband
Option B is to just phone up and cancel rather than waste time writing in and quoting trade decription acts and all that