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Messages - KwikFit Webcare

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Omega General Help / Re: A/C charging point - valve failed!
« on: 07 July 2011, 17:41:45 »
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At the risk of hi-jacking this post, anyone know of a good air-con specialist in the Kingston, Surrey area, had mine re-gassed by Kwik-fit (who said their machine wouldn't recharge if there was a leak) It lasted a day! Should've known better!
By the way I did go back to complain and was told "maybe a stone hit the air-con radiator after you drove away!" Yeah right!!

Hi Chris,
we're really concerned to hear about your experience with air-con regass. Please could you private message us your contact number and someone at head office will give you a call?

Kind regards,
Gerry

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General Car Chat / Re: Well done kwik fit (NOT)
« on: 22 June 2011, 15:14:01 »
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Well swmbo has been complaining about the a/con on her car not working,No pobs i thought regass mmmm  so having a look around kwikfit seemed the best deal no fix no fee !!!, Anyway of she goes with her mum down to kwikfit it will take about an hour they tell her,so down to the shops she goes ouch c/card goes and duly returns one hour later,sorry madam she is told its not the gas it must be something else so we won't charge for this. BUT !!!!!  your tyres need changing and the shocker is leaking.Much to her dismay she calls me as it only had its mot 10 days ago. well after talking to the branch manager it appears the car is on winter tyres and must not be used in the summer, If this isn't a case of trying to rip off women what is ??????
I have just sent an email to there head office i wonder what the reply will be,having also attached a copy of the quote for new tyres and shocker 1pr

Hi russ0205,

We were concerned to read your comment above.
We would like to discuss this further with you - Please could you message us a contact number and someone at head office will give you a call?

Kind regards,
Gerry

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