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[pscocoa]

Having sold in-laws house today (following their death)  - I cancelled the house insurance.

some of you may recall the saga of the Post Office who refused to insure the empty property and I took it to the Ombudsman - compensation was settled  last week thankfully.

Now Adrian Fux who provided the empty property insurance at a high premium saying that underwriters will retain 65% of premium for 4 months cover - this is in small print of policy booklet I find but not in main set of papers they sent me early doors. Another Ombudsman job - not so much the money as the principle - such a high retention is a very material term and should be explained up front in my view

[Sir Tigger KC]

I cancelled a car insurance once because I was going abroad for a while. The policy was about 6 weeks old and I received a pittance of a refund.    Who was the broker? Adrian Flux! 

[STMO123]

Breaking news: Insurance is a con.
I've known them to change details on a renewal and, if I hadn't checked, the policy would have been void.

[Nickbat]

Having sold in-laws house today (following their death)  - I cancelled the house insurance.

some of you may recall the saga of the Post Office who refused to insure the empty property and I took it to the Ombudsman - compensation was settled  last week thankfully.

Now Adrian Fux who provided the empty property insurance at a high premium saying that underwriters will retain 65% of premium for 4 months cover - this is in small print of policy booklet I find but not in main set of papers they sent me early doors. Another Ombudsman job - not so much the money as the principle - such a high retention is a very material term and should be explained up front in my view

He certainly seems to. 

[pscocoa]

Threat of Ombudsman plus strong arguments meant they offered a settlement tonight which I have accepted - £40 under what I wanted but not worth the further hassle.

[jonathanh]

 and why do they pay such a paultry amount of you cancel after a short period?  we;; the answer is that they've paid a chunk of your premium to the broker as comission and they cannot get it back.  so you just get a share of the premium net of comission ( and profit margin

not you can guess Adrian Flux don't care as they have your commission in their pocket.....

[Kevin Wood]

not you can guess Adrian Flux don't care as they have your commission in their pocket.....

They are a big insurer of kit cars and judging from the comments I've read from car owners who've experienced their service the above would seem to be accurate on many levels.