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[Field Marshal Dr. Opti]

Shit.....We can't make any outgoing calls and we can't receive incoming calls. The internet connection is also hit and miss at the moment.

Using my mobile I called BT  on 0800  800 151....and got a recorded message telling me there's a fault on the line and they hope to have it sorted by 17 TH JANUARY. I then received a text message confirming this date.

I tried again, and after holding for 15 minutes I was finally put through to a HUMAN BEING...

The very nice INDIAN lady informed me that there is a fault on my line and they hope to have it sorted by 17TH JANUARY. That was it..... She had no further information

Is there any point in calling BT again?.

I could move to Sky like STMO........but they seem like a bunch of chancers too.


Furthermore, I retract my first post to STMO.........BT Customer service is shite.

[TheBoy]

The symptoms imply a poor connection, probably nearer your house than the exchange. If their line testers can pick it up, its probably not going to improve, but should hopefully be easy to find.

I think Openreach are running behind, due to the bad weather before Christmas.


It matters not which phone company you use, with the exception of Virgin Media, Openreach will alway be responsible for the local loop.

[Field Marshal Dr. Opti]

The symptoms imply a poor connection, probably nearer your house than the exchange. If their line testers can pick it up, its probably not going to improve, but should hopefully be easy to find.

I think Openreach are running behind, due to the bad weather before Christmas.


It matters not which phone company you use, with the exception of Virgin Media, Openreach will alway be responsible for the local loop.

We were without a phone for about two months a while back. Not all bad though, we received £200 compo and free line rental for 3  months.

[Sir Tigger KC]

Look on the bright side Opti, at least the Mother in law/taxman/payment protection sales/surveys/home improvement sales etc etc can't pester you!!! 

[Field Marshal Dr. Opti]

Look on the bright side Opti, at least the Mother in law/taxman/payment protection sales/surveys/home improvement sales etc etc can't pester you!!! 

I can't even ring Bangbabes without using my mobile now....

[omega3000]

The symptoms imply a poor connection, probably nearer your house than the exchange. If their line testers can pick it up, its probably not going to improve, but should hopefully be easy to find.

I think Openreach are running behind, due to the bad weather before Christmas.


It matters not which phone company you use, with the exception of Virgin Media, Openreach will alway be responsible for the local loop.

We were without a phone for about two months a while back. Not all bad though, we received £200 compo and free line rental for 3  months.

I went 2 months without internet on bt and when they said it was fixed it still kept disconnecting 

[STMO123]

I shouldn't laugh, I really shouldn't........but..