I asked the bank about the CCTV and was told I had to formally get the police involved - which is fair enough. Looked on Met police website but not an obvious number to contact so did the non emergency call centre. My issue was logged and a reference number given and passed onto Met police. They phoned within about an hour and took details but started apologising almost immediately about police systems not being linked up. He gave me a Met Police reference number and said that he would now contact (Sussex town) the police covering the branch where the cctv is located who would become the lead for that part of the enquiry. All the info I gave he said would have to be faxed and rekeyed in by the other police force - no national police system. He phoned me back later with the Sussex police reference and also a reference number for Action Fraud which he said would "probably" become the main reference number.
Anyhow wheels now in motion to get cctv but it makes you wonder how they catch people if systems not joined up - can this be true in 2013?
Yes, as we do not have a national police force, although some systems are now joined up.
