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Author Topic: Sky Box Halps!  (Read 2166 times)

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Broomies Mate

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Sky Box Halps!
« on: 15 December 2015, 00:37:18 »

I've got one of the 2TB Sky+ HD thingy boxes. had it for bloody ages now

I used to use the RF2 output to feed a coax supply in the main bedroom using one of those MagicEye things.  For one reason or another, we've only used the bedroom TV for DTV for ages (and maybe a FireStick of some variety).  Anyway,  I tried the Sky tonight in the bedroom, and the picture is lovely, but all I get is hiss from the Audio.

I've gone to the living room, and run a coaxial cable direct from the RF2 output straight into the living room TV, and it does exactly the same thing.

Is the Sky Box Donald, or is there something I can do?  I've gone into the set-up screen (Services, 0, 0, 4) but there is no settings to change with regards to the Audio.

There is no Coaxial input to the Sky Box (Other than the twin LNB) and RF1 output is also not used.

Thoughts and advice please people of Omega World.  :)

EDIT:  Thsi is the back of the jabber



So, to re-iterate. 

Both Dish Inputs are used with good quality coax to the dish, all connections made by me, tested and are good.

Aerial in is vacant.

RF1 OUT is vacant.

RF2 (The powered one) is a coax running to the bedroom.
« Last Edit: 15 December 2015, 00:42:40 by Broomies Mate »
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zirk

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Re: Sky Box Halps!
« Reply #1 on: 15 December 2015, 01:46:41 »

The Audio from the RF Out is incorporated as part of the Video Signal, so either your receiving TV is Donald'ed or the Sky Box RF Modulator output is playing up, my money would be the first option.

Do you have another TV to try, or video recorder you could tune to it to prove the point either way.

Failing that assuming you don't what the change or upgrade your setup, probably the easiest way would be to get some sort of wireless sender that works off the RGB / Scart connectors. Your get better Sound and Video from this option as well.
« Last Edit: 15 December 2015, 01:49:38 by zirk »
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Broomies Mate

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Re: Sky Box Halps!
« Reply #2 on: 15 December 2015, 02:11:38 »

Cheers Zirk.  I've tried two different TV's, the one in the bedroom on the end of the 'length' of coax, and a fly lead direct from the Sky box to the TV sat less than 30cm from it.

I however, may have to put my tail between my legs. 

After a bit more research on the subject, it seems RF2 only outputs 'Audio' on PAL-I system, and not the PAL-B/G system that both of my (modern) LG TV's are factory set with.

I haven't managed to try it yet (she is in bed), but I'm quite sure when I switch it to PAL-I, all will be fine.

Since Analogue Terrestrial was switched off, PAL-I really hasn't existed, so manufacturers don't set the default to this anymore.




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Kevin Wood

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Re: Sky Box Halps!
« Reply #3 on: 15 December 2015, 09:23:29 »

Sounds like the TV isn't seeing the sound subcarrier. They can be on different frequencies for different regions. I'm not sure there are settings to configure that on the Sky box though. I don't recall seeing any. :-\

Have you tried the universal solution to cr@p Sky box problems? Disconnect it and let it reboot?
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tunnie

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Re: Sky Box Halps!
« Reply #4 on: 15 December 2015, 10:27:25 »

Nothing like a Sky box reboot  :D
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STEMO

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Re: Sky Box Halps!
« Reply #5 on: 15 December 2015, 13:50:15 »

My sky box was playing up, going into standby when it felt like. I thought I'd ring and see if I could blag a new one. I was sent a 'reconditioned' one, an old samsung model. It's really clunky, takes an age to boot up and, when you press a button, say to change channels, it's takes about two seconds to respond.
My old one was much better. :(
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tunnie

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Re: Sky Box Halps!
« Reply #6 on: 15 December 2015, 13:57:39 »

My sky box was playing up, going into standby when it felt like. I thought I'd ring and see if I could blag a new one. I was sent a 'reconditioned' one, an old samsung model. It's really clunky, takes an age to boot up and, when you press a button, say to change channels, it's takes about two seconds to respond.
My old one was much better. :(

Pull out the power cord, call up Sky and say it's dead, it won't turn on. Demand a new one rather than re-furb job.

Every install van carries shed loads of SkyHD boxes, we only do HD boxes now it would be easy to get brand spankers.  :y
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STEMO

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Re: Sky Box Halps!
« Reply #7 on: 15 December 2015, 14:01:11 »

My sky box was playing up, going into standby when it felt like. I thought I'd ring and see if I could blag a new one. I was sent a 'reconditioned' one, an old samsung model. It's really clunky, takes an age to boot up and, when you press a button, say to change channels, it's takes about two seconds to respond.
My old one was much better. :(

Pull out the power cord, call up Sky and say it's dead, it won't turn on. Demand a new one rather than re-furb job.

Every install van carries shed loads of SkyHD boxes, we only do HD boxes now it would be easy to get brand spankers.  :y
Won't they realise I've been telling porkies when they get it back?
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tunnie

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Re: Sky Box Halps!
« Reply #8 on: 15 December 2015, 14:08:02 »

Did they take your previous old one back? Be surprised if they do...

I did the same for GrampaT when he was on Virgin Media some years ago. Unpluged it, ring up, you go through the motions.

Virgin: "Check the plug sir"

-Put down phone, take bite of a Mars Bar

- Pick phone up "still broken"

Virgin: "Hold front button down and menu button for 10 seconds, then plug cord back in"

- Finish eating Mars bar.

- Pick phone up "still broken"


In that case sir we will send you a new set top box.


New one arrived in post a few days later  :y

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STEMO

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Re: Sky Box Halps!
« Reply #9 on: 15 December 2015, 14:10:07 »

Did they take your previous old one back? Be surprised if they do...

I did the same for GrampaT when he was on Virgin Media some years ago. Unpluged it, ring up, you go through the motions.

Virgin: "Check the plug sir"

-Put down phone, take bite of a Mars Bar

- Pick phone up "still broken"

Virgin: "Hold front button down and menu button for 10 seconds, then plug cord back in"

- Finish eating Mars bar.

- Pick phone up "still broken"


In that case sir we will send you a new set top box.


New one arrived in post a few days later  :y
They sent this one with DHL (or similar) with instructions to the driver not to drop the 'new' one until he had the old one.
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tunnie

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Re: Sky Box Halps!
« Reply #10 on: 18 December 2015, 10:31:53 »

Still can do a swap out though, if "new" box is not up to scratch. Complain  :y
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