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[pscocoa]

I found out that my aunt had been scammed out of a total of £800 from companies offering to stop nuisance calls but who would have been the source of those calls in the first place. I got the bank to reverse all the charges for items less than 120 days but they refused to act on anything older. I am now asking them to act under the above regulations as nothing was provided in writing by so called suppliers and there was no cooling off period.

Also recovered insurance monies on an appliance for which she was told cover had been transferred which I proved was not true.

Maybe useful info for someone in similar position. Scum playing on old people's anxieties.