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[Kieran]

What recission . Turning good trade away is always a bad thing :-?

[Christian]

Crazy guy    

Hope you find sombody else you can trust mate  

[webby23]

If it was me (which it isnt) I wouldnt give them the car to do now just in case Mr Know It All decides to sabotage the car in retalliation.....

[gwa]

My favourite response to people like that is:

The Customer may not always be right, but he's ALWAYS THE CUSTOMER..... Me thinks he needs to learn that one along with civility and manners. Good luck with finding a replacement.

[Lizzie_Zoom]

Take your car to the new one his boss has opened and when booking it in for the work say that the tosser at the other garage refused to do it!

Sadly, the new workshop only does MOT's as his old one didn't have room. He sends all the 'failures' round to the old garage, (he still owns both).

But... current update....
Popped into the MOT garage, and spoke to the owner, asking politely,
"When did Vauxhall stop reccomending ATF changes Karl??"
"What do you mean??" he says.
"Your workshop manager (know it all) says my omega shouldn't need an ATF change, ever, and only wants to top it up if needed" I reply.
"really?? lets have a look on the computer.."
Checks on workshop computer... "recommended every 70K or 7 years. Whats yours done??"
"170K, don't know the history, so needed it done, along with an oil change" was my reply.
"I think you are right to get it done. Price for the oil change and the ATF, including new gasket, materials and labour about £100. Is that OK? If so, i'll order the gasket now, and we'll do the work on Tuesday?.
"yeah, sounds OK to me"
"Right, I'll book it in on the computer, and have a few words with Paul (Know it all) first thing Monday. He should know better, I've told him before about antagonising customers. Typical scouser!!" was the reply.

So, just want to see the look on 'Know it all's' face on Tuesday, when I take in the omega, and he sees the computer worksheet  

In my experience that explains a lot!!

[theowletman]

In my experience a garage which refuses or tries to opt out of doing a particular job is usually not competent enough to do it, or he is trying to turn it into a high profit quick turnaround fast fit operation, i.e. not a proper workshop.
Good luck.

[Vamps]

In my experience a garage which refuses or tries to opt out of doing a particular job is usually not competent enough to do it, or he is trying to turn it into a high profit quick turnaround fast fit operation, i.e. not a proper workshop.
Good luck.

That would be my first thought.