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Author Topic: Vauxhall spares guarantee  (Read 618 times)

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Tony H

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Vauxhall spares guarantee
« on: 26 January 2009, 21:50:05 »
Evenin' everyone,
Someone I know Had a new rad fitted to his Astra by the VX dealer, it sprung a leak in less than twelve months he took the car back to the dealer who said we can't guarantee the parts. does anyone know if and how long the manufacturers guarantee would be and would it be covered in this situation?
TIA  :y
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TheBoy

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Re: Vauxhall spares guarantee
« Reply #1 on: 26 January 2009, 21:51:40 »
Quote
Evenin' everyone,
Someone I know Had a new rad fitted to his Astra by the VX dealer, it sprung a leak in less than twelve months he took the car back to the dealer who said we can't guarantee the parts. does anyone know if and how long the manufacturers guarantee would be and would it be covered in this situation?
TIA  :y
the dealer must sort this - the rad is guaranteed for a year.
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miggy

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Re: Vauxhall spares guarantee
« Reply #2 on: 26 January 2009, 21:52:19 »
Quote
Evenin' everyone,
Someone I know Had a new rad fitted to his Astra by the VX dealer, it sprung a leak in less than twelve months he took the car back to the dealer who said we can't guarantee the parts. does anyone know if and how long the manufacturers guarantee would be and would it be covered in this situation?
TIA  :y

There must be a 12 month guarantee if fitted a gen part by Vx, i would kick up a stink over it  >:(
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VX1

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Re: Vauxhall spares guarantee
« Reply #3 on: 26 January 2009, 21:52:42 »
All new parts wether from main dealer or factor have a manafactures warranty so yes if its a default in workmanship then it's covered same as if it was fitted badly as well. If he has a genuine claim then he is well within his rights to get it replaced with a new one frre of charge.

HTH

Paul  :y
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Pipsqueak

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Re: Vauxhall spares guarantee
« Reply #4 on: 26 January 2009, 21:58:48 »
What happens if something has hit the radiator and damaged it though, or is it definately leaking from a quality point of view.

Same with tyres, if a brand new tyre got a nail it it in the 1st mile then its just bad luck, same if a stone damages a radiator.
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CaptainZok

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Re: Vauxhall spares guarantee
« Reply #5 on: 26 January 2009, 22:16:43 »
If they won't honour a warranty claim try ringing Vx at Luton, they may well help the dealer change his mind about it. ;D
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Marks DTM Calib

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Re: Vauxhall spares guarantee
« Reply #6 on: 26 January 2009, 22:21:50 »
Vx parts have a 1 year warranty.......even if fitted by yourself (assuming fitted correctly)
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