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[Taxi_Driver]

Ok came home tonight.....ADSL not working and no dial tone on the house phone  

Rang BT on my mobile to be told line checked out ok and must be summat faulty in my house causing it.

So unplugged the only socket used and plugged in one bit in a time....another phone/fax machine....still no dial tone.....tried another adsl splitter.....and another phone....still no dial tone  

Called BT again and got thro to a call centre in India i reckon.....well she had no idea and wanted me to take the wall socket apart   .....i hung up on her!!  

Called again and asked not to be transferred to India.....they ran tests again and said fault was showing close or in my house.....when they ran the test nothing was plugged into the wall socket....so i can safely assume its not my phone/adsl modem.

So they will send an bt blokey out to take a butchers.....but get this in a weeks time!! yes 7 days!!  

You might be wondering how i managed to post this......i dont know really either  :-/......my adsl modem has managed to connect now....altho at a really slow speed...even tho i dont have dialtone or if i ring my number from my mobile the house phone doesnt ring.....

Altho BT did save grace a bit....and have diverted all incoming calls to my mobile at no cost to me.....tho did take me and hour an half to get there.......

[BazMV6]

ADSL will actually continue to work over a single wire - I was connected for the entire fortnight (yes - it could be longer  ) that my phone line was out.  The engineer told me it was magic.   8-)

[TheBoy]

ADSL will actually continue to work over a single wire - I was connected for the entire fortnight (yes - it could be longer  ) that my phone line was out.  The engineer told me it was magic.   8-)

I doubt DSL would work over 1 wire. There are lots of things that could cause DSL to nearly work, but not phone....

[iwannacarthatworks]

bt charged me 240 to fix my line when it was hit by lightening. 5 for the bx and the rest for who knows what. told them to shove the bill so they wrote it off. i told them if im paying for it to be fixed im taking it down from the pole if i ever moved!

[Marks DTM Calib]

I assume you tried going to the master socket and removing the 'customer' plug in bit and tried a phone directly into the bit where BT's responsability ends.....

As for not being able to test the line without a phonce connected....thats what the Cap and Resistor are for on a Master socket!

[TheBoy]

Yes, TD, if you have an NTE5 socket (split only middle), remove bottom half to get to 'test' socket. If wired correctly, this disconnects the internal wiring which is your responsibility.

If you have an older Master socket (no split across middle), just ensure all your stuff is unplugged...

[Taxi_Driver]

Yes, TD, if you have an NTE5 socket (split only middle), remove bottom half to get to 'test' socket. If wired correctly, this disconnects the internal wiring which is your responsibility.

If you have an older Master socket (no split across middle), just ensure all your stuff is unplugged...

I have an older master socket with no split across the middle.....it has two sockets....both masters....i used to have 2 phone lines once....but not now.....so just the socket on the right works (or used to!)

Theres no other wiring connected.....did have a adsl splitter connected going to a double socket for digital cordless phones (3 of them) and fax machine.....obviously other side of adsl splitter went to adsl modem.

But all is connected now is a new adsl splitter in master socket....adsl modem and tried a couple of phones in the other side of the splitter.....have tried it without adsl modem connected and still the same.

And as BT did the test when i had nothing plugged in to the socket at all.....as i said in an earlier post...i think i can assume its not my kit.

I had to reboot my adsl modem/router tonight when i came home.....it couldnt connect again.....telling it to connect didnt work.....pulling the power and reconnecting got a slowly 1200Kbps connection  

[Taxi_Driver]

As for not being able to test the line without a phonce connected....thats what the Cap and Resistor are for on a Master socket!

Yes they did.....i was saying BT ran the tests when i had nothing connected.....i dont have a split socket....so nothing was plugged into the master socket  

[TheBoy]

Yes, TD, if you have an NTE5 socket (split only middle), remove bottom half to get to 'test' socket. If wired correctly, this disconnects the internal wiring which is your responsibility.

If you have an older Master socket (no split across middle), just ensure all your stuff is unplugged...

The cap is for the ringing circuit (but visible from exchange if line is reasonable). The resistor is the 'Out of Service' resistor (470k) that is detectable, but didn't really work as well as hoped due to line quality.  Once the (then Oftel) rules were relaxed, BT soon removed this resistor, so few of them actually have them, esp the modular sockets they started using (all secondaries, with plug in capcitor modules to convert to master)...