For all Who Work With Rude Customers, shame WE
can't actually do this
! An award should go to the Virgin Airlines desk
attendant in Sydney some
months ago for being smart and funny, while
making her point, when confronted
with a passenger who probably
deserved to fly as cargo.
A crowded Virgin flight was cancelled after Virgin's 767s had been withdrawn from service. A
single attendant was rebooking a long line of
inconvenienced travellers. Suddenly an
angry passenger pushed his way to the desk.He slapped his ticket down on the counter
and said, 'I HAVE to be on this
flight and it HAS to be FIRST CLASS'.
The attendant replied, 'I'm sorry, sir.
I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able
to work something out.'
The passenger was
unimpressed.. He asked loudly, so that the passengers
behind him could hear,
'DO YOU HAVE ANY IDEA WHO I
AM?'
Without hesitating, the attendant smiled and grabbed
her public address microphone: 'May I have your attention
please, may I have your
attention please,' she began - her
voice heard clearly
throughout the terminal.
'We have a passenger here at Desk 14 WHO DOES
NOT KNOW WHO HE IS.
If anyone can help him
find his identity,
please come to Desk 14.'
With the folks behind him in line laughing
hysterically, the man glared at the Virgin
attendant, gritted his teeth and said,
F... You!' Without flinching, she smiled
and said, (I love this)
'I'm sorry, sir, but you'll have to get in
line for that too.'