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[Mr Skrunts]

Get a before and after printout from WIM to see how badly they left your car steering.  If Tony says it's bad then do some copy's and send them to the appropriate trading standards/MOT  people and tell them they are putting lives at risk and get the tinkers sorted.

[tunnie]

sounds like a plan! 

[Elite Pete]

Would it not have been better to take the track rod end to Tony and ask him to fit it.

[tunnie]

i'll know for next time!

[KillerWatt]

Get a before and after printout from WIM to see how badly they left your car steering.  If Tony says it's bad then do some copy's and send them to the appropriate trading standards/MOT  people and tell them they are putting lives at risk and get the tinkers sorted.

It doesn't work that way.

Tunnie asked them to replace the track rod, that's what they did.

If Tunnie had said, replace the track rod and set the toe back to these settings (on WIM sheet), only then would they would have to have seen that through.

If it was me doing the job then I would have done it as I told Tunnie it should be done, however it sounds like they took no notice of where the old track rod was positioned and simply "guestimated" it (quite badly).

Even so, they appear to have done what they were first asked, so there is no valid complaint.

I will add however that if they are that lax when doing even the most basic of tasks, I certainly wouldn't use them again because that is, without doubt, piss poor workmanship.

[Gaffers]

Get a before and after printout from WIM to see how badly they left your car steering.  If Tony says it's bad then do some copy's and send them to the appropriate trading standards/MOT  people and tell them they are putting lives at risk and get the tinkers sorted.

It doesn't work that way.

Tunnie asked them to replace the track rod, that's what they did.

If Tunnie had said, replace the track rod and set the toe back to these settings (on WIM sheet), only then would they would have to have seen that through.

If it was me doing the job then I would have done it as I told Tunnie it should be done, however it sounds like they took no notice of where the old track rod was positioned and simply "guestimated" it (quite badly).

Even so, they appear to have done what they were first asked, so there is no valid complaint.

I will add however that if they are that lax when doing even the most basic of tasks, I certainly wouldn't use them again because that is, without doubt, piss poor workmanship.

He did

[tunnie]

we won't be using them again, i expected the tracking to be off. Its a back street place that won't have the high tech stuff WIM do.

But i was not expecting it to be as bad as it was, i mean a full quarter turn off.  At least its now back to some sort of normality.

Mother tunnie has a little Nissan Almera she used around town and such, she used to let them work on it, no more! I will get a Haynes book of 'dangle berries' and learn how to do that car myself as well.

[tunnie]

Get a before and after printout from WIM to see how badly they left your car steering.  If Tony says it's bad then do some copy's and send them to the appropriate trading standards/MOT  people and tell them they are putting lives at risk and get the tinkers sorted.

It doesn't work that way.

Tunnie asked them to replace the track rod, that's what they did.

If Tunnie had said, replace the track rod and set the toe back to these settings (on WIM sheet), only then would they would have to have seen that through.

If it was me doing the job then I would have done it as I told Tunnie it should be done, however it sounds like they took no notice of where the old track rod was positioned and simply "guestimated" it (quite badly).

Even so, they appear to have done what they were first asked, so there is no valid complaint.

I will add however that if they are that lax when doing even the most basic of tasks, I certainly wouldn't use them again because that is, without doubt, piss poor workmanship.

He did

Only after they feked it up.

[Gaffers]

Get a before and after printout from WIM to see how badly they left your car steering.  If Tony says it's bad then do some copy's and send them to the appropriate trading standards/MOT  people and tell them they are putting lives at risk and get the tinkers sorted.

It doesn't work that way.

Tunnie asked them to replace the track rod, that's what they did.

If Tunnie had said, replace the track rod and set the toe back to these settings (on WIM sheet), only then would they would have to have seen that through.

If it was me doing the job then I would have done it as I told Tunnie it should be done, however it sounds like they took no notice of where the old track rod was positioned and simply "guestimated" it (quite badly).

Even so, they appear to have done what they were first asked, so there is no valid complaint.

I will add however that if they are that lax when doing even the most basic of tasks, I certainly wouldn't use them again because that is, without doubt, piss poor workmanship.

He did

Only after they feked it up.

I am sure there is a law about them doing repairs which put your life at risk (if the toe-in is outside of safe parameters you could argue that point)

I wouldn't have paid

[TheBoy]

Which place was it. I need to know which to avoid in town...  ...I suspect I know, which means we have an MOTer in town that fails on air fresheners, and another garage that is appalling 

[Pitchfork]

Which place was it. I need to know which to avoid in town...  ...I suspect I know, which means we have an MOTer in town that fails on air fresheners, and another garage that is appalling 

Easy remedy - Move to Hampshire!