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Please play nicely.  No one wants to listen/read a keyboard warriors rants....

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Author Topic: Virgin Media  (Read 1655 times)

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Welung666

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Re: Virgin Media
« Reply #15 on: 28 May 2010, 18:45:26 »

We dumped Telewest just as Branson took over, that smug git ain't havin' a penny off me!!!! Sky fitter turned up (free fitting etc. as a new customer) and nailed a bloody great black cable halfway round the living room. 5 minutes after he'd gone the skirting boards and door surrounds were off and the cable was tucked into the milled groove in the back that I'd previously had the telewest cable sitting in! No wires in sight :y
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RobG

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Re: Virgin Media
« Reply #16 on: 28 May 2010, 19:35:36 »

Just got off the phone to VM. The package I`ve got is XLTV + phone with free calls to Virgin mobiles and unlimited any calls at weekends + 10MB broadband. Asked about new customers getting the V+ box and can I have one please. "Yes sir not a problem" Got a £6 reduction in my monthly payment and the V+ box is being delivered with an engineer in two weeks time with no installation fee. Result. :) :y
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tunnie

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Re: Virgin Media
« Reply #17 on: 28 May 2010, 20:48:33 »

Quote
We dumped Telewest just as Branson took over, that smug git ain't havin' a penny off me!!!! Sky fitter turned up (free fitting etc. as a new customer) and nailed a bloody great black cable halfway round the living room. 5 minutes after he'd gone the skirting boards and door surrounds were off and the cable was tucked into the milled groove in the back that I'd previously had the telewest cable sitting in! No wires in sight :y

Read Bransons autobiography, i personally think he is a great bloke!  :y
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Plomien

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Re: Virgin Media
« Reply #18 on: 28 May 2010, 21:33:00 »

I am an ex employee of VM (made redundant),
Richard Branson is an advertising gimic and has bugger all to do with the running of the company.
As regards the original post call through and say that you were offended at the women you spoke to before and in the manner she spoke to you.
Request to speak to a supervisor to make the complaint about her. If they say they will get one to call you back say no you want one now and you can wait.

explain what happened and say that you hadn't even asked to disconnect, you just called to find out how it was done as you had been offered free Sky HD with install.

bet the supervisor gets it to you for free.... :y
« Last Edit: 28 May 2010, 21:33:47 by Plomien »
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Kevin Wood

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Re: Virgin Media
« Reply #19 on: 01 June 2010, 10:12:29 »

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Yeah + box is standard, but its not always enabled as thats done on the card.

I've just rung the staff line we have (get straight through  :D)

If you already have a non+ box and never had one, you get one for free, its £60 install, you can install yourself (if you have duel feed to box) its just a carriage fee. Which apparently is £40!  :o  :-/

They will enable + features for free if you provide details of the box you get, but i rekon eBay ones would be crap.

I'd be inclined to pay £40 postage as that basically gets you a new box, sort out the wiring yourself, ring them up and get it enabled on your account  :y

Interesting. Thanks for that, Tunnie. :y

So, cheap dual feed LNB would eliminate a problem with that (old one is 10 years old anyway), Sky+ box would eliminate a problem with the box (10 years old) and PVR functionality added for £40. :y

Only fly in the ointment is running another LNB feed to the living room. Might be able to pull one down the cavity wall, I suppose.

Kevin


Sure you can do much better & neater job of running new feed yourself  :y

So yeah just £40 for new box and + features, must admit + is super handy, although i forget sometimes, and keep pressing FF button when its adverts, and wondering why its not work.... d'oh its live TV  ;D

I actually PVR it even if i am there to watch it, i'll do something else and come back later when i can FF those annoying adverts  :)

New LNB appears to have fixed it. (Once I remembered the polarisation skew! ::))

Might still think about a + box when I get round to running another feeder down to the living room.

Kevin
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