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[jayjay29]

Hi Guys any thoughts on this??
To cut a long story short.
One of the lads i work with has an 1800 freelander with an alraming coolant leek.
Took to a garage to be told the water pump was to blame. So at a cost of £350 (they did the cambelt too) they gave him the car back on thursday supposedly fixed. He noticed another puddle of coolent under the car thursday night and took it back to the garage friday.
They said the water pump they fitted was faulty and in the 24 hour period he had the car back hes managed to cook the head gasket and the leek is now coming from there and they want £700 to sort it out.
Smells like a rip off to me is the above possible?? Or are they ripping him off??
Any thloughts would be greatly appreciated.
Regards Jay

[tunnie]

HG was most likely buggered when it originally went in, and they wrongly diagnosed.

What age is the Freelander? Those 1.8 HG's don't last long!

[jayjay29]

The freelander is an 05 plate and if that is the case where does he stand with the garage and the mis diagnosis?

[Brikhead]

Surely if the water pump was faulty then it should have been picked up by the garage when they road tested the vehicle?

[PhilRich]

If the Garage has told your mate the faulty waterpump they supplied & fitted was responsible for any other collateral damage, then they are liable for the damage caused & any costs to put it right are theirs, as long as he can prove the car was ok before they got their hands on it or unless they stand by their admission that the pump they fitted was to blame.

[tunnie]

1) The garage admitted they fitted a faulty part (which is suspect is wrong, but they have said so)

2) They should fix it for nothing and claim the costs they inured caused by the 'faulty' water pump against its manufacture...

[jayjay29]

This is the same garage that charged me £396 to replace the cambelt on my 2.5 miggy whilst i was on holiday when i returned i found they had only replaced the belt nothing else the upshot was it slipped and elite pete had to rebuild half my engine. So i dont trust them one bit anyway.

[Lizzie_Zoom]

1) The garage admitted they fitted a faulty part (which is suspect is wrong, but they have said so)

2) They should fix it for nothing and claim the costs they inured caused by the 'faulty' water pump against its manufacture...

I agree Tunnie!

There can, in my view, be no other way of looking at this situation

[Brikhead]

1) The garage admitted they fitted a faulty part (which is suspect is wrong, but they have said so)

2) They should fix it for nothing and claim the costs they inured caused by the 'faulty' water pump against its manufacture...

I agree Tunnie!

There can, in my view, be no other way of looking at this situation

The Manufacturer will only cover the cost of the faulty part, warranties do not include labour costs and definitely don't include the cost of a new engine (which is the best way to fix a Rover engine).

[Lazydocker]

If their faulty pump/workmanship caused the HG to fail, they are responsible for putting it back into the same condition it was in. 

[TheBoy]

Has the HG failed (coolant/oil mix). If not, its NOT HG. Rarely is, despite the reputation.

Likely coolant loss area IF it appears to be between head and block is the inlet gasket. £8 and about 20m work.


K series HG is turning into some kind of urban myth - they tend to only fail when coolant runs low to be honest (K holds so little coolant, and leak can soon lose all coolant)

[henryd]

lack of coolant capacity affected the freelander worse than  the 25/45's,I have done a lot more head gasket failures(oil/coolant mixed)on freelanders than  any other k engined cars

[Kevin Wood]

lack of coolant capacity affected the freelander worse than  the 25/45's,I have done a lot more head gasket failures(oil/coolant mixed)on freelanders than  any other k engined cars

Not helped by the fact that you have the thrash the bejesus out of a 1.8 Freelander just to keep up with the traffic.

A mate of mine had a K leak coolant from the head gasket by the front of the engine on the exhaust manifold side. No usual HGF symptoms, just a leak.

Unlikely that such a HGF resulted from overheating, though, IMHO. My guess is that it was already leaking and they misdiagnosed the water pump in the first place.

However, that's not the point. They have told you that the faulty part they fitted has caused an additional failure. They are therefore liable for the repair. That's what I'd be arguing.

Kevin

[TheBoy]

lack of coolant capacity affected the freelander worse than  the 25/45's,I have done a lot more head gasket failures(oil/coolant mixed)on freelanders than  any other k engined cars

Not helped by the fact that you have the thrash the bejesus out of a 1.8 Freelander just to keep up with the traffic.

A mate of mine had a K leak coolant from the head gasket by the front of the engine on the exhaust manifold side. No usual HGF symptoms, just a leak.

Unlikely that such a HGF resulted from overheating, though, IMHO. My guess is that it was already leaking and they misdiagnosed the water pump in the first place.

However, that's not the point. They have told you that the faulty part they fitted has caused an additional failure. They are therefore liable for the repair. That's what I'd be arguing.

Kevin

That is a classic symptom of a failed inlet gasket on the BACK of the engine. It runs onto back of head. Sometimes it runs down back of block to pump/stat area (and misdiagnosed as such), often it runs in the gap btween head/block (as the HG doesn't reach the edge), and runs out the front, often in the area around No1

[unlucky mark mv6]

This is the same garage that charged me £396 to replace the cambelt on my 2.5 miggy whilst i was on holiday when i returned i found they had only replaced the belt nothing else the upshot was it slipped and elite pete had to rebuild half my engine. So i dont trust them one bit anyway.

No offence at all meant jayjay,but if these ripped you off in the first place,you should have strongly advised your mate to stay well clear.