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[Entwood]

Don't rush to blame folks too much

Until I found this forum I was one who thought I had to trust the stealers, ok I now know better, but I wonder how much cash I have wasted over the past 5 years...

TC has now paid for itself over 10 times. I have started to enjoy, once again, working on cars. The car is running better than ever and I know the quality of the work.

And all, basically, due to the help and advice in here... or I'd still be spending lots of money elsewhere ...

[shyboy]

Business opportunity, Cem?

[Vamps]

Most customers don't know any better and just pay up. Seriously, I've got mates who just chuck their car at a main dealer and when they phone up with a tale of woe they don't question it. This is not people who are desperately flush, they just don't understand cars and want them back on the road asap. May as well leave a blank cheque in the glove box for them.

Kevin

I think in many cases they are company car drivers, don't give a tosh.
 

[cem_devecioglu]

Business opportunity, Cem?

An unhappy customer means 10 lost (escaped) customers here

bad bussiness..

but what happens if everywhere is like that

[Golfbuddy]

They're not all as bad as one another.

On my car maintenance evening class, one of the tutors is a tech for a local Citroen dealer. I was talking to him about diagnostics and was pleased to hear him say that the diagnosis is only a clue as to where the fault may lie. He told me, as everyone says on here, that a fault code may point them in the general direction, he gave the example of O₂ sensors which show as a fault, this doesn't mean that the sensor is shot, it just means that there is probably something else that is causing the sensor to show as faulty.

Now, most of you clever guys already know this but it is refreshing to hear it from one of the much maligned main dealers.

[Markjay]

TD, he should consider himself lucky that they haven't thrown the £700 'ECU faulty' at him...

[Markjay]

TD, he should consider himself lucky that they haven't thrown the £700 'ECU faulty' at him...

...yet.  

[VXL V6]

TD, he should consider himself lucky that they haven't thrown the £700 'ECU faulty' at him...

...yet.  

This is what makes me smile on the eBay adverts - 'Main dealer serviced, new this, that and the other at last service total spent £950' - You just know the dealer changed the oil and topped up the washer bottle really....

That's why a service history should never be relied on, especially for the cambelt change.

 

[Taxi_Driver]

Well.........i think they screwed him completely on this one......

Changing the MAF sensor didnt make any difference........vx dealer did eventually find the fault.......loose connection they disturbed changing the glow plugs after 4 hours.........they did refund him the money for the MAF sensor........but........i didnt realise until i checked 'the book' tonight.....

Vx dealer wanted originally £130 for a MAF sensor.......eventually came down to £106 when my neighbour kicked off about it......

There £92 on TC.......and the vx dealer knows my neighbour uses my TC card........but as they refunded him......he hasnt lost anything.....apart from his time getting messed about!

Now his starter motor is acting up.........ok carnt blame vx dealer for that......but quoted him £160-£170 for a new one......just the part.....

There £122 on TC........

Now they know he uses my TC card..........so why oh why dont they quote him TC prices.......