I have them too (not allowed Sky in my flat!) - Just other week they said they were doubling Internet for free. Pah!
You can check when you are getting the speed increase
>HERE<By all accounts, those that have 50Mbit will go to 100Mbit, and then have a further 20Mbit added making 120Mbit in total.
Those already on 100Mbit (ie, us) will see a 20Mbit boost and also receive a slight reduction in the monthly bill to make up for not being able to actually double the speed.
Got a TiVo box at work, use it for the red button Sky Virgin stuff. It's ok, worth getting free, but would never pay their retail asking price!
Although VM charge £5 per month for the Tivo, I can live with that because if it ever goes wrong they sort it for free as it's classed as rented equipment.
When I rang VM to have a moan about the £4.25 price increase, it was because I could see no forthcoming perceptible improvement in the service we had to justify the price hike. VM's CS were quite happy to drop the £4.25 increase as soon as I said I was cancelling early, although they also said they couldn't guarantee that another price rise wouldn't happen later on down the line in (say) 6 months time.
Eventually we struck the deal that we would sign a new 12 month contract and accept a £5 price increase in exchange for a 500GB Tivo, as well as having written confirmation that there would be no price increase until April 2013 at least.
They obviously now have my ass in a sling for 12 months starting from yesterday, but I think that's reasonable considering what we are getting for the money (even more so since it transpired we had the right to keep the old V+ HD box and have it relocated for free).