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[bertie1.8vectra]

The retail site i work has changed landlords but our security/facilities company has been retained (for now).... I was reading the e-mails that come and go via the blackberry,you have too otherwise you dont get told anything about the site...Now whats troubling me is the amount of lies being told by our management about what we do on site and what equipment we have to service the site. Now 1 of the lies is the works van its an 02 1.8 diesel escort van thats seen better days, it has a major fuel leak via the injectors its got a oil leak thats coated the engine its thermostat and water pump are leaking(but the engine needs degreasing before garage will touch it) its rear light now work independantly. So its been in and they qouted over £1500`s worth of work to do just these jobs.... Also when we get the gritting report they expect us to use pedestrian gritters to grit the entire retail park off 15 bags of grit so you reduce the amount of spreading to a minium to make sure you dont go over the alllowed amount. If you do then its a disciplinary. Now we have a towable gritter rusting away in peices because we dont have any tools to repair it(its had it now anyways to rusty to weld). I had a conversation with an area manager last week who confided in me(now i`m only a security officer not a manager) that the landlord who took over all 6 sites in november has had to do qoutes for new bins and a possible relocation of our office to somehwere more visable to the public(currently hidden in a portacabin with no running water or toilet facilties)...Now he told me the landlords started to find stuff out I.E. where are the vans on each site(only 2 vans) where are the towable gritters? why are we gritting by hand?(they get charged £1500 per gritting session) why is there 2 landscapers for all 6 sites(if they knew the landscapers cover other contracts as well) and other things as well.... Its making me and a couple of colleagues very nervous at the least.. I mean with the last landlord we achieved a gold status for our work on site(landscaping and cleaning and car park security) we`ve been working with bare tools for so long its unbelievable, I mean i`ve even took my tools in in an effort to service and repair our green machine and billy goat(these are indespensable to us).... I just feel that either our company wants to lose this contract or they are gonna keep going till they get found out BIG TIME!!!.....Oh and i had to buy a set of wiper blades for the van because you could not see where you where going...Not been re-imbursed as of yet....

[Lizzie_Zoom]

Oh dear Bertie.  All of that is not good, and I am sure the retail park management will not put up with continual failure to meet contractual agreements.

The contract will be lost, but sometimes the staff of the contractors on site keep their jobs, and are employed by the new contractor.

It will be a gamble for you and your colleagues, but personally I would bite the bullet and go as a group to the retail park senior manager and explain in full your serious concerns.  They no doubt then will raise the many issues with your company, hopefully keeping you anonymous if that is what you wish.  Action to improve the situation will either be taken by your employer or not, with the contract not being kept, which is going to happen anyway.

As an ex-senior retail manager I expected the service companies we contracted to meet their obligations, and I always welcomed individual employees of those to speak to me and be honest about the difficulties, and give me answers as to what was going on.  I personally would look favourable on those staff and "help" the situation for them when the new contractor took over.  The latter often employs those already on site, who know the work involved, and have shown commitment against the odds.

It will always be a gamble for you Bertie as I say, but one way or another your employer will lose that contract. Be bold and honest and approach a senior retail manager now.  

[the alarming man]

when i have been withn a company that as been brought within the contract there is always a way where they can recoup costs if they were misled and if you have been TUPED across to the new contractor you are safe for 3 years