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Author Topic: WD My Passport Essential  (Read 725 times)

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WD My Passport Essential
« on: 07 March 2009, 07:39:17 »
Just bought a WD Portable Hard Drive.

No problems on the PC, but if I plug it into the Laptop, it says USB device not recognised.

If I do a restart, or plug it in before I boot up, it recognises it without any problems.

Any ideas please?
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Plomien

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Re: WD My Passport Essential
« Reply #1 on: 07 March 2009, 08:25:54 »
sounds like the laptop isn't getting the driver until start up.
I had it before with a webcam, as soon as I restarted it worked.
Uninstall the USB drivers and reinstall them.
I should sort it :y
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pscocoa

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Re: WD My Passport Essential
« Reply #2 on: 07 March 2009, 08:27:42 »
Have you checked the WD site for drivers for your platform/ model etc?

If not just google it for fixes
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Re: WD My Passport Essential
« Reply #3 on: 07 March 2009, 10:54:10 »
I'm guessing this is a usb powered drive with no seperate psu?

knowing your laptop, you'll have to lump it i'm afraid. Not uncommon with older usb1 ports
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Re: WD My Passport Essential
« Reply #4 on: 07 March 2009, 19:18:51 »
Solved it, backed up the Laptop, re-installed XP, restored the Laptop.

Everything now works fine.

Thanks for you interest.
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