Hi all
Reported to VOSA local office. Reported to Trading Standards.
VOSA - Can't really do anything except add a note to their file.
Trading Standards - Said that I should write a letter to the garage, quoting the supply of goods act, which includes, reasonable skill and care should be used.
Unfortunately TS said that I need to give them the opportunity to correct their errors. As they offered to repair it, there isn't really much more I can do. I thought about asking, in the letter to the garage, for £100 to cover the cost of the repair at a garage of my choice. I doubt very much that they will agree to this, so once again the consumer gets shafted. I wish I could get away with such blatant disregard.
I think I will probably have a bash at repairing it myself. Luckily, there isn't a lot of paint loss, so hopefully a touch up stick should be enough to cover the paintwork. The dent is right on the edge, so difficult to plunger out. I have just filled and sprayed the rust bubbling on the rear arch so have all the bits I need.
I shall post pics of the finished result for judging lol.
Thanks once again for all of your comments. Reminds me that not all human beings are A holes.