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Author Topic: OUTRAGED!!!  What can I do about it?  (Read 4188 times)

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megaomega123

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Re: OUTRAGED!!!  What can I do about it?
« Reply #15 on: 17 March 2007, 19:29:19 »

Thanks to everyone for your constructive comments. I shall go back to VOSA and try to point out the responsibilty they have, as a government body. I shall approach trading standards, who hopefully will help resolve the matter.

I think if the garage actually booked a 1 hour slot per customer instead of having 30+ cars sat on their premises, it would go some way to solving their problems.

But when you have 6 foot 7 mechanics then their brains probably get too cold, at that altitude, to think up such remedies.

Anyway, thanks again and I shall keep you posted with progress.  :y
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razzo

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Re: OUTRAGED!!!  What can I do about it?
« Reply #16 on: 17 March 2007, 19:42:46 »

6 foot 7, the higher they come the harder they fall, good luck mate :y
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STMO123

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Re: OUTRAGED!!!  What can I do about it?
« Reply #17 on: 17 March 2007, 19:45:43 »

Quote
6 foot 7, the higher they come the harder they fall, good luck mate :y


Hmmmm....how many cans have you had? ;D
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Danny

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Re: OUTRAGED!!!  What can I do about it?
« Reply #18 on: 17 March 2007, 19:50:38 »

yep, report to trading standards, and annonymously spread some bad publicity!
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Kevin Wood

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Re: OUTRAGED!!!  What can I do about it?
« Reply #19 on: 17 March 2007, 22:01:17 »

Just a thought... Is there any trace of paint on your car from whatever damaged it?
Or a trace of your paint on a fence post or similar at the garage?

Might be worth having a look round tomorrow while mr.6'7" is having his sunday roast. With camera, of course!

Kevin
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Katana Boy

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Re: OUTRAGED!!!  What can I do about it?
« Reply #20 on: 18 March 2007, 22:57:39 »

Hey must admit that I've never seen anybody near 6'7" in Dundee!  Seen Phil Lynott years ago walking past Littlewoods(in Dundee) and he was easily recognisable because he was tall.
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DaveL

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Re: OUTRAGED!!!  What can I do about it?
« Reply #21 on: 19 March 2007, 14:53:36 »

Yea we do not get much Sun in Dundee. ;D ;D

How is the complaint going ? :)
 8-)
DaveL
« Last Edit: 19 March 2007, 19:50:39 by davel »
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megaomega123

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Re: OUTRAGED!!!  What can I do about it?
« Reply #22 on: 19 March 2007, 15:16:19 »

Hi all
Reported to VOSA local office. Reported to Trading Standards.

VOSA - Can't really do anything except add a note to their file.

Trading Standards - Said that I should write a letter to the garage, quoting the supply of goods act, which includes, reasonable skill and care should be used.
Unfortunately TS said that I need to give them the opportunity to correct their errors. As they offered to repair it, there isn't really much more I can do. I thought about asking, in the letter to the garage, for £100 to cover the cost of the repair at a garage of my choice. I doubt very much that they will agree to this, so once again the consumer gets shafted. I wish I could get away with such blatant disregard.

I think I will probably have a bash at repairing it myself. Luckily, there isn't a lot of paint loss, so hopefully a touch up stick should be enough to cover the paintwork. The dent is right on the edge, so difficult to plunger out. I have just filled and sprayed the rust bubbling on the rear arch so have all the bits I need.
I shall post pics of the finished result for judging lol.

Thanks once again for all of your comments. Reminds me that not all human beings are A holes.  :y  
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DaveL

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Re: OUTRAGED!!!  What can I do about it?
« Reply #23 on: 19 March 2007, 20:01:33 »

Ask around the local breakers to see if they have a wing, with a bit of luck you may find one in the same colour.
 Eddie Dunn's did have a Mega in but i do not know what colour it is. The breakers over in Kirkcaldy some times have them in as well.  ;)

Good luck in chasing the garage. If they balls it up then you will be able to take the case further, but as the TS says you must give them a chance. :y
 8-)
DaveL
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Markie

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Re: OUTRAGED!!!  What can I do about it?
« Reply #24 on: 19 March 2007, 20:03:42 »

...well if nothing else, as an unsatisfied consumer, your entitled to tell everyone of your experience with garage (name) and in your opinion they cant be relied upon. ;)
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DaveL

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Re: OUTRAGED!!!  What can I do about it?
« Reply #25 on: 20 March 2007, 12:36:22 »

Very TRUE. :D
 8-)
DaveL
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