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[Martin_1962]

Thanks

That was very interesting read and makes me realise how lucky I am in a small company where I can shout at my boss.

Looks like you are doing a very important job then, and that KPIs are a major problem. I would say you are actually doing a lot of tasks which should be done by management.

As to illness.

I was off with stress last year, the other programmer has had the usual lurgies, even management is off occasionally. We all get ill we all need time to recover, now if I had been in a large company I may have been reprimanded.

My previous job was poorly run and was very rule bound, even one day off ill required a doctors certificate - so they give me a week - stuff it I'll have it.

I have NEVER needed a certificate at my current job - even when off for 3 or 4 days, I'll help if possible over the phone, and if I feel OK but not up to the drive I'll work remotely.

Again a very interesting post

[bertiecbx550]

you know capt its funny you mentioned KPI we had our results this week and we were bottom of the league.. and our FTS(first time success) was 2nd from bottom now outa 19 hdp`s round the country there is only the two london hdps that do as many deliveries as us i.e. 20-27 deliveries a day the rest of the country do 15-20 a day some dont even do 15 drops a day like exeter,chepstow,gateshead,chester to name a few..Now i have said for quite a while that productivity is too high they pushing people too hard and that one of these days some one is gonna seriously get hurt either comet staff or a member of the public god forbid..I spent nearly 2 hours at my last drop last night trying to get a u/s f/f into a basement flat after telling the customer that it would not fit he told me that i just did not want to do my job... cause it was my last drop and it was friday... yeah right i just deliver these day in day out(well not today obviously as i`m suspended ha ha ha) well i got him to sign the paperwork that he took all responsibilty for any damage to the flat or to f/f or even to me an my d/mate after taking the doors off it getting it into the hall it got stuck on the landing and no matter what i tried to show it would not fit round the corner and that the angle was too tight for it we then had to put it back on the van so thats a £700 u/s f/f marked down to grade 2 when it did not need to be.... so that affects our kpi and the fts and in turn our bonus system...

[CaptainZok]

Bet you have a performance dashboard pinned to the noticeboard like we do.

[amigov6]

Being a big co.Comet probably feel they have the right to ride roughshod over everyone but may get a shock if you challenge them. Many large companies have a financial cut off point where they decide it's cheaper to give in than fight. For example Royal Mail will pay any RTA ins. claim below 5k without question (A few years ago now) but it might be worth calling their bluff. They're probably used to people going quietly.
     Let us know how it goes.

[bertiecbx550]

Yep and its all that matters....

[CaptainZok]

Sounds like your run by the same type we are, have they mentioned six sigma yet?

[bertiecbx550]

no whats that?

[CaptainZok]

Supposedly a way of improving the performance of a company.
It's an american idea, smacks of snake oil to me.

[bertiecbx550]

when i started at comet my 1st gaffer was ex forces and when you did sumat wrong you saw him 1 on 1 and you had a chat and at the end of that chat his last word were" Now opps off an do what i pay you for!" an that was that no disciplinarys no warnings...god i miss them days i had respect for my gaffer and i daye mind doin my job in fact i enjoyed it we would all goto the cafe 1st ave a brekkie an then do our runs an we would be back for 3 pm no fails no probsb now all i see is people worried that if they opps up they get a disciplinary an then a warning all they`ve got now is bunch of blokes shitting em selves bout the job.. WE WORK TO LIVE NOT LIVE TO WORK....1 of these days i`m gonna lose it big style there...

[CaptainZok]

when i started at comet my 1st gaffer was ex forces and when you did sumat wrong you saw him 1 on 1 and you had a chat and at the end of that chat his last word were" Now opps off an do what i pay you for!" an that was that no disciplinarys no warnings...god i miss them days i had respect for my gaffer and i daye mind doin my job in fact i enjoyed it we would all goto the cafe 1st ave a brekkie an then do our runs an we would be back for 3 pm no fails no probsb now all i see is people worried that if they opps up they get a disciplinary an then a warning all they`ve got now is bunch of blokes shitting em selves bout the job.. WE WORK TO LIVE NOT LIVE TO WORK....1 of these days i`m gonna lose it big style there...

The good old days indeed.
Wouldn't be the first time I've told the depot manager that morale is at an all time low only to be met with the cry "There's no money available" before I've even managed to come up with any ideas to improve things.

[paul.c]

I got my appeal letter through from work yesterday for the incident on that road in staffs..it will be heard by the general manager at the depot... i also got a verbal warning this week for my attendace during the last 26 weeks i have gone over the allowed 4% an gone to 7% for 2 days off with food poisoning(i know now i dont like proper cantonese food) 6 days off for injuring my left hand at work when i tried to stop a u/s style f/f from hitting a customers brand new door frame and denting the f/f or scratching the door frame the doc said i had got a dead hand at the time cause i had damaged the nerve or sumat(this was logged in the accident book and a statement taken from me and the d/mate i was with at the time) and  1 day off for picking my brother and his wife an youngest son up after his car was in accident with a drunk driver an wrote off(he was actually knocked out an told not to attempt driving home) and now to top it all i got suspeneded last night by the hdp manager because an alegation was made that i drove the wrong way down a 1 way street yesterday in stafford!! so to cover comets arse they suspend me whilst they do an investigation into it now i would have noticed if i had driven the wrong way down a 1 way street...have i become the most unluckiest person in the country?? or am i frank spencer in disguise???

at work.being the key words here so they are liable they should be looking after youre care and well being. thats their job.

investigation. well they must have a lot of time on their hands. the fact is thats a job for the police and as it was not reported to the police.so whats it got to do with comet

[Dave-C]

I got my appeal letter through from work yesterday for the incident on that road in staffs..it will be heard by the general manager at the depot... i also got a verbal warning this week for my attendace during the last 26 weeks i have gone over the allowed 4% an gone to 7% for 2 days off with food poisoning(i know now i dont like proper cantonese food) 6 days off for injuring my left hand at work when i tried to stop a u/s style f/f from hitting a customers brand new door frame and denting the f/f or scratching the door frame the doc said i had got a dead hand at the time cause i had damaged the nerve or sumat(this was logged in the accident book and a statement taken from me and the d/mate i was with at the time) and  1 day off for picking my brother and his wife an youngest son up after his car was in accident with a drunk driver an wrote off(he was actually knocked out an told not to attempt driving home) and now to top it all i got suspeneded last night by the hdp manager because an alegation was made that i drove the wrong way down a 1 way street yesterday in stafford!! so to cover comets arse they suspend me whilst they do an investigation into it now i would have noticed if i had driven the wrong way down a 1 way street...have i become the most unluckiest person in the country?? or am i frank spencer in disguise???

at work.being the key words here so they are liable they should be looking after youre care and well being. thats their job.

investigation. well they must have a lot of time on their hands. the fact is thats a job for the police and as it was not reported to the police.so whats it got to do with comet

[/highlight]

Exactly, sounds like they are after having a go to me....    Get the A team on the job!  If you can find them, maybe you can hire them..  

Joking apart... "KEEP YOUR HEAD UP HIGH"  and only say what you have to...

DC

[bertiecbx550]

I have just laughed my head off... the morning supervisor at work has just rung me and asked if i would do him a favour and take a run out for him as hes just had to send an agency home  cause he was still drunk!!! he did not know i had been suspended!! my hdp manager has been telling people that i was sent home cause i was stressed!!! and given time off to recover??? HA HA HA HA HA stop the world i wanna get off!!!

[JamesV6CDX]

Just get a new job mate!