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[OmegaAnglesey]

OK, uninstall gayTunes, delete all the thumbnail files, see what comes back.

Never, ever, ever reinstall gayTunes. If you need gayTunes, buy a Mac.

delete thumbnail files, Won't that mean losing my pictures/documents etc ?

I need iTunes for backing up my iPhone iCloud doesn't work since iOS 6 ...

Delete the thumbnails files, not the folders.

You need to find another way to back up the phone. gayTunes will only ever cause problems on PCs, like all crApple software.

I'm afraid i don't know how t do this   ..Is there a simple step by step guide on how to do this,.. 

[Taxi_Driver]

OK, uninstall gayTunes, delete all the thumbnail files, see what comes back.

Never, ever, ever reinstall gayTunes. If you need gayTunes, buy a Mac.

delete thumbnail files, Won't that mean losing my pictures/documents etc ?

I need iTunes for backing up my iPhone iCloud doesn't work since iOS 6 ...

Delete the thumbnails files, not the folders.

You need to find another way to back up the phone. gayTunes will only ever cause problems on PCs, like all crApple software.

I'm afraid i don't know how t do this   ..Is there a simple step by step guide on how to do this,.. 

Yes, Reply #29 

[tunnie]

OK, uninstall gayTunes, delete all the thumbnail files, see what comes back.

Never, ever, ever reinstall gayTunes. If you need gayTunes, buy a Mac.

delete thumbnail files, Won't that mean losing my pictures/documents etc ?

I need iTunes for backing up my iPhone iCloud doesn't work since iOS 6 ...

Delete the thumbnails files, not the folders.

You need to find another way to back up the phone. gayTunes will only ever cause problems on PCs, like all crApple software.

I'm afraid i don't know how t do this   ..Is there a simple step by step guide on how to do this,.. 

should add, the thumbnail files are in your profile

%systemdrive%\user\<account>\appdata\local\microsoft\windows\explorer

its the ones starting thum*