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Author Topic: Surgery closed  (Read 4977 times)

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bigegg

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Re: Surgery closed
« Reply #15 on: 29 October 2013, 21:04:51 »

I keep telling you the solution, close the NHS.

To which I replied you where wrong and that it needs starting again. To which you agreed. ::)

And no, I don't suppose you do remember it either.

All surgeries in the area where closed for training between 12 and 5 pm. Emergency access only.
I have no issues with it being rebuilt as a new entity, if that could be done (which it probably can't). But you cannot fix the mess that is currently there.

Your experience today about sums it up.

So basically, what you're saying, as an IT bod, is:
To fix the NHS, turn it off, then back on again?

 ;D ;D ;D
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TheBoy

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Re: Surgery closed
« Reply #16 on: 29 October 2013, 21:08:55 »

I keep telling you the solution, close the NHS.

To which I replied you where wrong and that it needs starting again. To which you agreed. ::)

And no, I don't suppose you do remember it either.

All surgeries in the area where closed for training between 12 and 5 pm. Emergency access only.
I have no issues with it being rebuilt as a new entity, if that could be done (which it probably can't). But you cannot fix the mess that is currently there.

Your experience today about sums it up.

So basically, what you're saying, as an IT bod, is:
To fix the NHS, turn it off, then back on again?

 ;D ;D ;D
Well, personally, init 0
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chrisgixer

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Re: Surgery closed
« Reply #17 on: 29 October 2013, 21:12:17 »

Inky Pinky.
WTF does that mean ;D

She says, "everybody knows what Inky Pinky means" ;D

I think she means "what goes around...." :-\ ;D
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chrisgixer

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Re: Surgery closed
« Reply #18 on: 29 October 2013, 21:34:25 »

As someone who used to be manager who delivered healthcare this is a little upsetting.

As a minimum when performing a planned closing of a medical facility:

- plenty of forewarning to those likely to be affected
- early identification of those who rely on the service for care or who are due to arrive that day and alternative arrangements made
- early communication with neighbouring medical facilities and de-conflict disruptions to the provision of care services (this should already be detailed in a business continuity plan)

Anything else can be considered a breach of the trust's license to operate with local health authorities.

Er... It's not a permanent closure G.

But I certainly feel it should be given that level of importance.  Or something approaching that.

Just shut the doors ad hoc, that's not on IMO. :(
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Broomies Mate

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Re: Surgery closed
« Reply #19 on: 29 October 2013, 21:36:14 »

'Spose a GP should be 'by appointment only' so by not booking anyone in on that/those days, they haven't done much wrong????
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chrisgixer

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Re: Surgery closed
« Reply #20 on: 29 October 2013, 21:49:13 »

'Spose a GP should be 'by appointment only' so by not booking anyone in on that/those days, they haven't done much wrong????

Well this was part of the conversation I had with the practice Dr. From their point of view, If they played their cards right and maned the Phones during the training period nobody would have been any the wiser. I'd have been booked in in the am job done.

As it was, I was expecting to be delayed another half a working day. Meaning 24hours to be seen since lunch time today. (Having slept most of the morning after a bad nights sleep)

I attend that surgery several times over the year to drop off repeat prescription requests, and the car park is usually empty. Yet make an appointment and you can not park as there's no space. Meaning, they have a lot of downtime in their practice where there aren't any appointments to be had. It seems.



Back to today though, I can't fault them since they opened again at 5. When I rang on the dot. It took 4mins to answer the phone, but on doing so, I was given a call back by a gp who rang within 5mins, he wrote the prescription out left it at the desk and had picked it up, been to the chemist job dine by 6pm. :o can't fault that in the slightest.

But I couldn't have known that would happen until they opened. Could I?
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Gaffers

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Re: Surgery closed
« Reply #21 on: 29 October 2013, 21:51:34 »

As someone who used to be manager who delivered healthcare this is a little upsetting.

As a minimum when performing a planned closing of a medical facility:

- plenty of forewarning to those likely to be affected
- early identification of those who rely on the service for care or who are due to arrive that day and alternative arrangements made
- early communication with neighbouring medical facilities and de-conflict disruptions to the provision of care services (this should already be detailed in a business continuity plan)

Anything else can be considered a breach of the trust's license to operate with local health authorities.

Er... It's not a permanent closure G.

But I certainly feel it should be given that level of importance.  Or something approaching that.

Just shut the doors ad hoc, that's not on IMO. :(

What I described applies for a temporary closure.  Permanent closure is a whole different kettle of fish.....
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chrisgixer

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Re: Surgery closed
« Reply #22 on: 29 October 2013, 21:55:02 »

As someone who used to be manager who delivered healthcare this is a little upsetting.

As a minimum when performing a planned closing of a medical facility:

- plenty of forewarning to those likely to be affected
- early identification of those who rely on the service for care or who are due to arrive that day and alternative arrangements made
- early communication with neighbouring medical facilities and de-conflict disruptions to the provision of care services (this should already be detailed in a business continuity plan)

Anything else can be considered a breach of the trust's license to operate with local health authorities.

Er... It's not a permanent closure G.

But I certainly feel it should be given that level of importance.  Or something approaching that.

Just shut the doors ad hoc, that's not on IMO. :(

What I described applies for a temporary closure.  Permanent closure is a whole different kettle of fish.....
Ah ok. :y

I did feal it was pretty pointless talking to the practice Dr. Talking to the Nhs directly seems likely to see some sort of action...?
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D

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Re: Surgery closed
« Reply #23 on: 29 October 2013, 22:03:23 »

Just not acceptable if you ask me. GP surgeries are first line responders for the population they serve. Hence why they get paid the 120k + salaries and have 0845 tel numbers.

To close down without enough notice and planning is appalling. But who cares, as long as the GP's get their pay and training days? Plus if you pass the buck to the local AnE, then no one will even notice.

Now imagine Guys and St Thomas' or Barts closing down fully and unexpectedly for a whole day. They wouldn't be able to get away with it would they? Yet GPs manage to do this time and time again. Take away the salary they get paid, make it more about serving people, rather than an affluent lifestyle and perhaps you can address the imbalance in the frontline of patient care in this country.

By the way, when did it become ok for GPs to opt out of being on-call? Lazy incompetent f**k-wits!
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Gaffers

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Re: Surgery closed
« Reply #24 on: 29 October 2013, 22:07:12 »

Yup complain to the local health authority.   :y
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Broomies Mate

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Re: Surgery closed
« Reply #25 on: 29 October 2013, 22:13:06 »

Seems people are forgetting that a GP Practice is not run by the NHS - It's not like a Hospital.

They are running a business - Much like a corner shop.
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bigegg

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Re: Surgery closed
« Reply #26 on: 29 October 2013, 22:19:58 »

Seems people are forgetting that a GP Practice is not run by the NHS - It's not like a Hospital.

They are running a business - Much like a corner shop.

But they do have to follow published procedures - both from the GMC, and the local healthcare trust
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Re: Surgery closed
« Reply #27 on: 29 October 2013, 22:20:39 »

I have no complaints about our GP surgeries, oh and they close tuesday afternoons for training........ :)

I have NEVER failed to get an emergency appointment when needed, have only ever had first class service from them and the local hospitals when needed....... :y :y

My sister and my grown up niece were visiting last week, they got into the GP and a referral to the local hospital for a small but necessary procedure which was all completed in 1/2 day......they are from Hampshire, said they would never have got service like that, even using their own GP, lets not generalise peeps......... :y :y
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Broomies Mate

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Re: Surgery closed
« Reply #28 on: 29 October 2013, 22:26:32 »

Seems people are forgetting that a GP Practice is not run by the NHS - It's not like a Hospital.

They are running a business - Much like a corner shop.

But they do have to follow published procedures - both from the GMC, and the local healthcare trust

Agree with you 100%

I'm sure that not booking anyone in for that day(s) and sticking a sign on the door meets the criteria set out my the local HCT.

My Mother who is a retired GP (Hospital based, not her own Practice) still gets stick because of how these Surgeries run.
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chrisgixer

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Re: Surgery closed
« Reply #29 on: 29 October 2013, 22:29:20 »

I have no complaints about our GP surgeries, oh and they close tuesday afternoons for training........ :)

I have NEVER failed to get an emergency appointment when needed, have only ever had first class service from them and the local hospitals when needed....... :y :y

My sister and my grown up niece were visiting last week, they got into the GP and a referral to the local hospital for a small but necessary procedure which was all completed in 1/2 day......they are from Hampshire, said they would never have got service like that, even using their own GP, lets not generalise peeps......... :y :y

Note the opening times. :)
http://www.parksidefamilypractice.nhs.uk
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