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[SteveD]

My local one is totally unhelpful if they can't book you in to remove your shirt. Not interested if you want to give them part #s.

On the other hand.... the next nearest (Perrys at Preston) have been fantastic. The lads on the part counter really know their stuff and seem to know most Omega part #s off the top of their head. They really went out of their way to locate an odd-ball switch I had on my pre-facelift, going as far as getting a production line bin check in Germany!

Your nearest would be Moorland motors, i used to work there in the late 90's, which one do you go to Ansdell road or Garstang rd?

Neither any more even though Peter S is a friend!

Did Dave Whittle still work there in the late 90s?

[Danny]

rubbish, never have what i need, and charge way too much for everything that cant be got on TC

[Mr Hagon]

I have used my local dealer for a number of years for servicing and other repairs.  I (naively, perhaps) thought that the Omega was a little more complicated that your average Mondeo/Vectra and that a dealer might know a bit more than an average back street garage and that they would also have access to TechII etc.

Due to this I've built up a good relationship with the Service Manager who has been there a number of years.  For example they fitted a V rated tyre instead of a W and once I'd spoken to him it was swapped to a W at no cost to me.

However their labour rates are pretty high and at the last major service I had the cambelt done and probably spent more than the car's worth at that service!

Don't have much experience of the parts department, but when bits fall off the service department have no issue in getting them, including the heated seat pads that took about 3 months to come in (probably all the way from Germany!).

Mark

[Field Marshal Dr. Opti]

£65 + v.a.t for labour.
Most of the work done by a spotty 17 year old.
You tell me.

[cem_devecioglu]

I buy the parts from main dealer  (no other chance here in
private shops price is extra  )

(although parts manager is married with my close friend still dont trust him and check the prices from the net before buying  :-/  I see some extra price occasions )

For mechanic work- the dealer is only good at big jobs like head gasket change or engine out jobs which needs extra guarantee and the hourly prices here is really cheap compared to europe countries..

So , depending on the job some must be  handled in service some must be handled outside..

Paint also is a critical job which I will never trust a dealer..


to give an example .. for a 10 hour job the labour price I need to pay dont exceed 80-100 £.. (but of course the part prices are double)

ps : for cars older than 10 years with opel customer card you have %25 price drop on parts)

[Andy B]

rubbish, never have what i need, and charge way too much for everything that cant be got on TC

Is that the one near Heinz?

[jereboam]

 An example recently of this was I need a single nylon bearing cap (value 25p?) for a wiper system on my old Toyata; "oh no madam we don't sell those separately and you will have to buy the whole unit at £126"! **x!!= bollards!

That's another rant over!

That's on a par with the £470 to supply a new door mirror on my Elite.  Thank you, Drive Vauxhall in Bury St. Edmunds.  

OK, I know Andy (B, C, b, x, y, z???) is there now, and he's helped me since, but that quote was 3 years ago and it put me off Vauxhall dealers.  Mind you, the parts department at Marshalls in Ipswich were very helpful on the one occasion I bought anything there.

I rely on the local garage - the owner is more of a blacksmith than a mechanic (and I don't mean that in any uncomplimentary sense), and he can fix almost anything on any car.    

The Omega Climate Control defeated him, though.

[Jay w]

My local one is totally unhelpful if they can't book you in to remove your shirt. Not interested if you want to give them part #s.

On the other hand.... the next nearest (Perrys at Preston) have been fantastic. The lads on the part counter really know their stuff and seem to know most Omega part #s off the top of their head. They really went out of their way to locate an odd-ball switch I had on my pre-facelift, going as far as getting a production line bin check in Germany!

Your nearest would be Moorland motors, i used to work there in the late 90's, which one do you go to Ansdell road or Garstang rd?

Neither any more even though Peter S is a friend!

Did Dave Whittle still work there in the late 90s?

Yes Dave was still there when i was there......can't believe that was nearly 10 years ago now.

I was up in Blackpool not long ago, went to see my old place and drove past Moorlands, nothing has changed  

[Danny]

rubbish, never have what i need, and charge way too much for everything that cant be got on TC

Is that the one near Heinz?

how did ya guess?!!

they even told me you cant get clear side repeaters for the omega

[CaptainZok]

Don't usually have any major probs over here with Wilsons.
New lad on the parts is pretty helpful and makes sure to book to my account so I get trade/TC automatically.
Won't comment about the fortnights wait for a crank sensor to come in but he tells me they normally keep em in stock.

[JesterRT]

My brother's Vectra went in on a recall for a Handbrake and while it was there they did a however many point check on the car, rang him at work and told him that his windscreen washer pump was broken, but they could replace it now for only 85 quid.
He declined, picked the car up, brought it round to me where I lifted the pump out, cleaned the filter and completely restored the flow of water to the jets...

85 quid to clean a filter???!!!!  I dread to think how many people walk through their doors and get completely shafted.

They swindled me on Trade/TC prices too - but I'm wise to that now and make sure I get the full discount.

[humbucker]

my vx dealer is missing a brain cell because he wont accept trade card despite being registered on the trade card website and part of a group that do accept trade card, so i have to order my parts from their sister franchise 20 miles away who then have it ferried over to them for me to pick up.

i dont lose out and the sister franchise (which is actually nearer to home, but the vx in question is round the corner from work) are a fantastic bunch who are super helpful.

strange, either side of the same coin and all that...  

[Dodger]

My 'local' stealer Seward's (part of a 'multinational' they claim) is worse than useless. Even when you actualy take the car into them (only did this once!) they STILL can't get the right part. Only use them when all else fails. (£75 + VAT per hour!!!!)
  
   Have a local mechanic, knows his stuff, quite well up on Omega's and sensible (£30 per hour inc VAT) labour charges. Still need to be on top of them though, as given a chance they will all try it on.

[feeutfo]

a fool to themselves, then. Use 2 myself service dept. in reading is a joke. Wanted to know service intervals and what needed doing re cam belt when i fist got the my cdx about 6 years ago. Stood in Q among all the angry people, you should have heard the storys of other customers, every single customer had serious complaints. Got to the front desc after about 30 mins
 "Oh not sure, book it in and we'll have a look" 75 an hour to check if i need a service/cam belt? They actually gave alot more valuable info in what they said, we will not help you in any way unless you spend a shed load of money, and if your stupid enough to book it in we will cock it up and use the opportunity to charge a load more money to correct our own mess.
 
Had to go back to them later with a suspected servotronic power steering solenoid failure and needed tech 2 to diagnose to make sure. Booked it in, they said it needs new wishbones! Right thanks for the info, but what did tech 2 say? Oh you dont need that sir, that will be 400 sobs to do wishbones, when do you want to book it in! Listen sunny i booked this in for tech2. But dont you want your wishbones done sir. NO, I WOULD LIKE TECH 2 PLEASE. I wanted them to diagnose before i payed 75 sobs for a new solenoid in case it wasnt that and i needed to get my money back. They gave me a print out with p# on. Took to parts dept. Ordered part and asked if i could get my money back if the part did not solve the problem? No! But its your own diagnosis, dont you trust your own diagnosis? He went out the back to speak to them, well they will not budge but i will just have to risk it. And have had no prob. with parts guys since.
 Slough burnham similar, i work in slough so its easier. Parts lads very helpfull with me, esp. Cameron, good chap. Just, never let a dealer work on your car,ever, you WILL get shafted, and the local hoodies will do a better job....

Ar... thats better.

[JueV6]

Total waste of space, 90% of the parts I needed to sort the manifold gasket is NOT a stock item and needed to be ordered, granted it was there the following day but thats not really that good.

Freds engine rebuild,  We went to get a rear crank oil seal, .....NOT stock yet a small factors had a FAI one in stock. There is only ONE dealer in wolves and they have a large amount of franchises,

Evans *********, I'll let you do the detective work