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[Field Marshal Dr. Opti]

Mrs Opti is having trouble with her laptop. She cannot start it, and it is in a never-ending cycle of "unable to repair files" - "needs repair." I shall be buying her another new laptop shortly, and don't  want to go to the expense of repair unless absolutely necessary.

We believe the problem started when Windows 10 began downloading itself without permission, and the installation was stopped a quarter of the way through.

Any help would be greatly appreciated.

Thanks, chaps.

[biggriffin]

Is this the first laptop my lud that has ceased to work correctly, without being launched at oneself 

[STEMO]

Stuck in a loop is better than stuck in the back of your head. 

[Field Marshal Dr. Opti]

Is this the first laptop my lud that has ceased to work correctly, without being launched at oneself 

Yes.

[Field Marshal Dr. Opti]

Stuck in a loop is better than stuck in the back of your head. 

Yes.

[STEMO]

I think I may have the answer to this, but first I'd like you to remind me about your thoughts on my astra. 

[Field Marshal Dr. Opti]

I think I may have the answer to this, but first I'd like you to remind me about your thoughts on my astra. 

Wonderful car 

[STEMO]

I think I may have the answer to this, but first I'd like you to remind me about your thoughts on my astra. 

Wonderful car 

And the colour?

[Field Marshal Dr. Opti]

I think I may have the answer to this, but first I'd like you to remind me about your thoughts on my astra. 

Wonderful car 

And the colour?

You can push a man too far you know.

I'll attempt to be diplomatic and even handed.

It's an unfortunate shade of putrid bile green.......that some people may like.

[zirk]

Use the Windows recovery start up disc. You can normally use a win7 one to repair win10 start up issues.

You did make a recovery disc in all the time you've been using Win7, didn't you.

[TheBoy]

The manufacturer should have a full recovery procedure, be that separate disks or a recovery partition.

Win10 doesn't (yet) automatically install, you have to interactively agree and accept it (for now).

[Andy H]

The manufacturer should have a full recovery procedure, be that separate disks or a recovery partition.

Win10 doesn't (yet) automatically install, you have to interactively agree and accept it (for now).

Apparently (I haven't seen it myself) automatic updates installs a bit of software that keeps nagging you to "reserve my copy of Windows  10". If you accept but later change your mind you get stuck in the endless loop.

I keep a windows 7 partition on my laptop purely to allow me to run VCDS/VAGcom - I really don't want it to attempt to morph into windows 10 next time I try to boot it to I can diagnose the Golf or the Galaxy.

I downloaded and ran GWX control panel from http://ultimateoutsider.com/downloads/ which disable the windows 10 installer. It claims to be able to roll back win 7 and 8 if you make the mistake of agreeing "reserve my copy of windows 10". If you are already in the endless loop I assume you would need to download it using a working PC and then run it on the offending PC in safe mode 

[STEMO]

The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off". 

[zirk]

The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off". 

Whilst saying on the screen 'Do Not Turn Your PC Off' under normal Windows rules would normally say something like 'Are you sure you want to do this' but with the Power Button held down kind of becomes irrelevant.

[STEMO]

The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off". 

Whilst saying on the screen 'Do Not Turn Your PC Off' under normal Windows rules would normally say something like 'Are you sure you want to do this' but with the Power Button held down kind of becomes irrelevant.

If it won't take any notice of the power button, there's always the mains switch.